Restaurant Au Comté d'Ornon

Very quiet. Very friendly staff. Only one flaw: leaking toilet flush

Ras

We were very happy with our stay, the staff is very friendly and professional, the room was spotless and we slept really well with a very good breakfast. I recommend with my eyes closed.

Good stay overall, closed parking, excellent welcome. Evening stopover menu with additional price, correct price, poorly adjusted sink drain, reversible air conditioning a little disturbing at night.

Very good location, especially for those who are by car, a good breakfast, the staff very attentive

Very good experience. Clean, comfortable and well decorated hotel. Hearty breakfast. And top staff!

Very friendly welcome. Spacious room.

Perfectly placed for anyone wanting a stopover near Bordeaux Airport, as it's only 15 minutes from Merignac. Quit and comfortable with excellent food.

one of the best quality/price ratios in the region. I recommend

Warm welcome, very clean room and bathroom. The only downside is the prices of the various starters, main courses and desserts which are a bit high.

Good stay in a room with balcony. The room is clean and the staff is smiling. We have 2 remarks on our stay: - If you thought you would enjoy the restaurant and the bar, be careful they are closed on weekends even during the summer holidays, really a shame to have to take your car when you are settled for 2 days. - If you enjoy the spa, small downside there is nothing in the room to dry the swimsuit.

The booking system for this hotel leaves a lot to be desired. Despite entering the correct date for a stay, after a further question the website reverted our reservation to the NEXT night - wrong date wrong da.
Despite providing NOTHING and having plenty of empty rooms the hotel chose to charge us the full amount excl taxes.
French law says that that should not charge anything for giving nothing.
In extremis they might argue that if someone or two had been turned away . . . . then they might consider charging only for the PROFIT lost.
The Hotel was completely intransigent in their insistence that they charge the full amount.
The person who said they were the owner, declined to discuss the situation, even though her staff had stated that she spoke good English !

Very good address. We will return with pleasure

Very good hotel but there is a lack of parking spaces due to some people parking badly

Noise problem in room next to kitchens, too noisy

I recommend this establishment, the staff is welcoming, helpful and cares about customers. We stopped for a return from vacation. We will stop there on each trip back and forth on our vacation.

Problem with the coffee machine, little interest in fixing it from the service team!

Good stopover hotel. Ideally located for traveling golfers because it is close to the Pessac golf course.

Safe parking, very nice welcoming at the reception desk, very comfortable and clean double superior room with terrace. Dog friendly:)

pleasantly surprised, very clean, no noise and attentive staff

Warm welcome, attentive staff. My first stay alone in a hotel since my widowhood gave me confidence.

Friendly staff.

Very nice atmosphere, very good beds

Very friendly staff, impeccable cleanliness, truly a quality stay. I recommend

Despite a late arrival, very nice professional and friendly welcome. Very clean room. Very friendly, coffee, tea and others. Very good value for money. Magnificent breakfast. A great experience to repeat. Thank you to the staff and the person at the reception.

Qualité de l accueil du personnel

Erg vriendelijk personeel. De accu van onze auto was leeg, er werd meteen meegedacht en rondgevraagd en later kwamen ze aan met startkabels van een naburig hotel, die hadden ze even geleend. Heel fijn en lief.

Hotel very well soundproofed in the rooms, rooms equipped with air conditioning. Very nice hotel inside. Small detail that was not announced to me via booking. Reservations on the site are a simple bank imprint, and not a final payment. Be careful, no kettle in the rooms, only a Krups machine for coffee, very welcoming staff. I recommend the establishment 200%.

Erg goed. Locatie. Eten en super vriendelijk personeel

Clean and pleasant room. Very attentive and very friendly staff.

Great establishment I highly recommend

A good experience but a little disappointing by the quality of the bed which had horses under the sheets and by the very precarious separation between the room and the bathroom/WC and on the fact of the reservation with access to the Spa was not not been possible lack of early reservation

The breakfast is not sufficiently provided when you see the price at €12.00, this price is too high.

It is the second year we have been going, the hotel is great, the girl who greeted us in the afternoon, upon our arrival, was super friendly and made an effort to make sure we could understand each other. The bed was very comfortable and the terrace was also great. Thank you!!!

All good

Good hotel, great bedding and good breakfast. Too bad the restaurant is not open on weekends.

Quiet cool hotel in the outskirts of bordeaux this is for you, staff were exceptional

Environment, room and team at the Top!

El personal súper majo y simpático!

Very welcoming and very comfortable

Very good welcome

Great Experience, great Beds, Great restaurant. Didn't get to try out the Spa as wasn't made aware of open times upon arrival. But didn't bother me as we did arrive quite late. Food was fantastic.

Très bon hôtel, personnel très accueillant et pro.
Confort ++ petite remarque il manque une bouteille d'eau dans la chambre, mise à part ça c'est parfait

Non-functional television and kettle not turned on = cold tea.

A few small negative details were quickly resolved by the dedicated staff; young and motivated team

Overall excellent
Thanks

I had made two reservations for 2 consecutive days, the 1st stage evening and the 2nd only overnight stay + breakfast. I had noted comments on my two reservations informing of my 2 consecutive days, therefore even for the 2 nights. I said this again when I arrived. The next morning I asked if OK for my nights in the same room, nothing happened. The 2nd evening, I wanted to close the window in my room when I arrived and surprise, the mechanism was defective. no troubleshooting solution, in the evening, I was invited outside the hotel, so I left with my PC and spent the night with a defective window. I would have liked a commercial gesture following this inconvenience. Since last year, when I come to Bordeaux, I always book at this hotel because it suited me. Disappointed with my last experience

Good stay Dedicated team despite obviously beginners Jacuzzi too chlorinated which stings the eyes impossible to stay there Clean room but cigarettes on the floor on the terrace

It's a shame not to be able to enjoy the spa after 8 p.m. in order to be relaxed before going to bed. You no longer have to put 2 mattresses to make a bed for 2 people.

Very good hotel, I thank the various hostesses for their kindness, their smiles, and above all thank you for being attentive.

Very expensive hotel, compared to the service offered. I reserved 4 rooms to spend the weekend with family but Bar closed at 10:00 p.m. Saturday evening, no catering on the weekend. SPA to be reserved in person only.

Excellent welcome, service and breakfast that met our expectations. Special mention for all the people in your team who, through their customer service and availability, made our experience perfect.

Aardig personeel en het hotel is zeer schoon!

Maybe a mini bar or at least bottles of water in the rooms for arrival but otherwise nothing to worry about.

Great stay, very welcoming staff. Accessible spa, I recommend.

Hello, We were disappointed, by the catering 58€ the dishes were very disappointing. The southwest salad. Very light. Apart from the enormous quantity of bacon and little gizzard. The unripe tomatoes.. We come from the Landes and we were far from the southwest salad. Some taots of foie gras or even cheese with a few pine nuts would have been nice. My partner's burger was dry and much too simple for the price. The asparagus soup was excellent. The welcome was OK. The girls were very friendly. On the other hand, for 180€ we expected to have at least breakfast included. The spa was good quality and clean. The room and bathrooms were very clean.

Very good like my first visit in November 2023!!

A stay where the room is comfortable, but the service and the price of supplements unacceptable

Perfect stay, just one negative point in the evening stopover where the supplement of 7 euros for the entrance is too high compared to the quantity and quality of execution of the dishes. Quality products.

Very good value for money and a friendly welcome

Very pleasant accommodation with very friendly and accommodating staff, the fabulous buffet breakfast and the SPA perfectly completes the stay!

The staff is young but concerned about the well-being of its customers. The rooms are clean, with quality products (coffee, tea, water, sewing kit, nail care and cotton/cotton buds.) The spa is a plus and opens during extended hours. The jacuzzi was very hot but seems to have been a little worn out with jets that are not homogeneous and bubbles that are a little weak. The restaurant is practical, efficient and the price-quality ratio is very good. The breakfast is perfect.

No elevator, No space in the restaurant

I really like this accommodation. The staff is very pleasant. Quality catering. the rooms are clean. Small note: chocolate too sweet and coffee beans a little disappointing. I come back with pleasure when I travel to Bordeaux.

Very poor service as the restaurant was closed in the evening because there were "not enough" guests. Had to go to Intermarche to buy food to eat in our room!
Next morning at breakfast we counted 15 guests and 14 cars in the car park?

Very pleasant welcome, However the lunch was a little limited when we arrived at lunch at 9:20 a.m. there was nothing left (hard croissant...) lunch pay 12€ per person to eat 1 yogurt and drink a coffee

We came to have a good time with the SPA as a service! But we couldn't even take advantage of it because you have to make a reservation to go there and the lady didn't accept our reservation the day before for the morning supposedly saying "we don't take reservations for the next day to avoid forgetting last night." minutes” except that her colleague in the morning told us that she should have taken our reservation for the jacuzzi especially since we were there at night! A very disappointing stay and above all value for money not at all good! We do not recommend this hotel at all!

Very good hotel, young and dynamic staff, the rooms are clean and large enough. Excellent cuisine, with well presented and varied dishes. In summary, a very good address.

Neat hotel but very small parking spaces and table service too long.

Perfect

Comfortable bedding and appreciable breakfast. Spa to be reviewed because Sauna not hot enough and jacuzzi too old to function properly, disappointing. Be careful to check before you sit down if the TV is working! For one night it's not serious but for the price of the room it's still a minimum.

Very good address. A leak from the SB sink is to be deplored.

Quality dinner 👌

Excellent value! Very nice hotel, I recommend!

Warm welcome Clean and accessible accommodation Great breakfast Very comfortable bed and pillows

Hotel was very accommodating, and allowed for a very late arrival time. They were friendly and flexible.

A very friendly and warm team, impeccable cleanliness, comfortable bed, I recommend.

Friendly welcome, top service and quality bedding

Trash bins not emptied towels not even folded only one pair of slippers

Smell of tobacco (?) in the rooms which is very destabilizing. Rooms too small. Friendly and professional staff

It offers a spa the jacuzzi does not work 1 place out of 6 and we replied that it is normal this happens and we took out our swimsuits smelling of stale water which filled our entire room even though we had priced this hotel for the spa

The staff is young and friendly, attentive to customers: Ludivine and the night watchman and the morning service. The carpets in the room need to be changed, their dirt is scary... the sink is ridiculously small: well done architect!

Very helpful and friendly staff. They could speak English which is very helpful when you can't speak French. Comfortable and clean rooms. Delicious food from the restaurant. And the best was they pet friendly!

Beautiful hotel despite being positioned in an activity zone! The welcome is very professional, considerate and caring. The restaurant offers a menu and tasty dishes. The restaurant room is the same as the breakfast room and is a little austere. The hotel offers a spa/sauna service for a very modest fee for 1 hour. This is very useful for relaxing after a day of work. The room is comfortable and offers a courtesy tray (with only coffee - tea or infusion would be welcome). Every day a bottle of water is made available in the room.

the location is practical to the visitors of the companies around the industrial complex, however lacks restauration options nearby.

Easy access and parking, very kind and welcoming staff, quiet and well located hotel, very complete breakfast, however we regret that the sliding door to the bathroom is so forceful. I don't think an old person would have been able to slide it. The Spa is also a little old, half of the jets are working... too bad

Very professional staff. Very pleasant..room very good..meal very good. Very good and pleasant spa.

Dynamic and very welcoming team; I recommend.

Very good welcome, fast and helpful. Too bad the night watchman does not take into account the rest of these customers by continuing to serve very noisy and undisturbed customers late (beyond midnight). Being forced to get up and get dressed to get the right to sleep in a hotel.

We spent two nights at the hotel and shared a dinner. Very pleasant welcome, comfortable room even if the size is modest. Clean and functional bathroom. To consider passing the curtain to the dry cleaners soon... Too bad. The dinner was hearty and beautifully presented, a little more chocolate with the cannelés would have satisfied my sweet tooth! Sunday morning we witnessed an altercation with customers who were not very understanding and were rude to the young person at reception. Very uncomfortable for her who was obviously doing her best.

Family type hotel, very friendly welcome, decent room with a very tasteful design like the whole. Why a mixed review? The double bed is very comfortable but a little narrow and the overall cleanliness leaves something to be desired. In room 5 the bathroom ceiling is brownish, stained with moisture, the shower floor is slippery and the carpet is not always spotless, like in the corridors. These faults compensate for the pleasant garden and the calm environment!

Too bad the shower is so open, it gets everywhere. TV remote control difficult to operate Very good breakfast

Service, welcome.....very pleasant, smile required! Nothing to say on that side! Room in need of a serious refresh (stained carpets, decrepit sofa, the synthetic one of which is in tatters and decor in need of review) Very disappointing restaurant...no flavors....Neither good nor bad....This isn't that what we call a "bistronomic" restaurant!!? Damage ....

Very nice surprise from the welcome to the quality of the accommodation

Nice hotel (transit), nice staff, well-furnished small room (French bed). A NoGo carpet in the room.

I had taken the option of the Spa route when making my reservation and upon my arrival your receptionist told me that it was partially out of service!… I would have preferred to be informed of this incident before my arrival at the 'hotel Cdlt

The room was good but a problem with the shower which did not flow and which flooded the entire bathroom and part of the bedroom. We just had towels to mop up. Wake up around 9:30 a.m. by the maid. For young parents who were happy with their lie-in, not great. But that means we still sleep very well there.

Very satisfied. I highly recommend this hotel. Very quiet, clean, good bedding and a friendly welcome. Easy access and ample free private parking. Don't change anything, it was perfect. Isabelle S

Excellent cuisine! Unfortunately closed on Saturdays and Sundays!!

We had a very pleasant stay. The welcome was simply perfect, the friendliness of the staff, the calm of the place, the cleanliness and functionality of the room. Everything was really perfect, with a special mention for our hostess on arrival who was really great! :)

Wir waren auf der Durchreise. Das Hotel liegt nah an der Autobahn. Das Check In schnell, unkompliziert und sehr freundlich. Wir haben Superior Zimmer mit Terrasse gebucht und waren sehr zufrieden. Abendessen im Restaurant war sehr gut. Genug Auswahl. Wir hatten das komplette Menü und es war sehr gut. Wir waren mit Hund im Hotel. Das Hotel ist sehr tierfreundlich. Wir können das Hotel weiter empfehlen. Wir kommen sicher wieder.

Great welcome and very nice hotel with good beds and everything you need to feel good. Special mention to the people who welcomed us.

Very large and very comfortable room, however the bathroom has no shelf or piece of furniture to put your things on. There is only one type of lighting (not practical at night), the window that delimits the shower is too narrow and the bathroom is flooded with each shower (floor and door seal). Very good breakfast!

An excellent stay with a perfect establishment where the whole team is pleasant and helpful.

Room was a bit small but fine for an overnight stay whilst travelling. Staff very friendly and spoke good English. Shame the restaurant is closed at weekends but the cheese board was a good substitute.

My dress disappeared during my stay. Nothing was offered to me. I had to go buy myself a dress at my expense!!!

Very warm welcome from the friendly staff. Beautiful clean room with coffee and hair dryer.
Excellent evening meal great local beer and a good breakfast. Will definitely stay again if in the area. Very good value, would recommend definitely.

Comfortable but lacks the charm of the older hotels I'm used to frequenting in this chain

Nice hotel, modern, very cocooning! Friendly welcome. Small point to improve: breakfast too expensive compared to what is offered and fresh bread would be a plus. We had taken 1 hour of SPA the sauna did not work but hey we did 1 hour of jacuzzi! A bottle of water would have been appreciated in this moment of relaxation.

Very warm welcome Very comfortable room Breakfast that we finally took and not disappointed at all Hotel decorated with great taste

Had a very pleasant stay there. Staff were incredibly helpful and friendly. It is also baby friendly.

Top hotel comfortable rooms Ideally located Very good restaurant

Very pleasant and welcoming staff

I read that there was a pool at the hotel but that was nog true, Further far from the city

Very pleasant welcome. Room a bit small, but comfortable enough.

Professional stay; Perfect. Very pleasant staff. Good restoration. Quiet and easily accessible. To recommend.

Young people who start all their sentences with "it's not possible" whatever the subject, you are sold a stopover evening with breakfast that you are not provided with

top team, spacious rooms and comfortable beds

The hotel is well located, accessible, modern. The staff are pleasant and helpful. The only thing that bothers me is for the stopover evening at €125, the menu is not complete either starter / main course or main course / dessert if you want starter / main course / dessert it is an extra €7 and supplements between €5 and €7 on fish for starters and main courses. I do not count the drinks it is normal that they are in supplements.

Rather tired rooms. No lifts or trolleys so luggage was an issue.
We’ve been touring for several weeks in France and found this hotel less value for money than others. Location is bland and the restaurant was also.
On the plus side, great for business people, stop overs etc
Most of the staff very charming and competent

pleasant and comfortable evening stopover room, the restaurant at a slightly high price but the quality of the meal is there.

Very welcoming staff Comfortable hotel

Lovely helpful staff on reception. We were given a room with a small double bed, but it was changed to a big double on request.
Excellent food at dinner but head waiter ignored our order for wine twice and was surly and rude. We had with us a family member who lives in Bordeaux and speaks fluent French. He did not appologise and a young waiter eventually brought our wine.

Very good hotel, comfortable, well insulated from outside noise, good bedding. Breakfast and evening meal very good.

Everything is perfect. The quality of the human welcome, warm and benevolent. Very clean and tastefully decorated hotel. The only downside is the quality of the breakfast to be reviewed: bread from the day before or the day before, the same for the pastries and overcooked ones, choice of fruit limited to an orange or apple. Damage.

A base price for a stopover evening at €125 and the only part that makes you digest the disappointment is the meal. A bedroom with a "tie, blocking" to secure the broken window, the sliding door giving access to the bathroom / WC 🚻 almost impossible to maneuver, slide, without forcing like an ox and rear parking level sound insulation had to be forgotten . You go to reception to let them know and find a solution. The only answer obtained was: “yes, we know! ". And, nothing, nada, not even we change your room, sorry finally a behavior worthy of a Logis 3 * hotel. So, for lunch or dinner, ok! For a stopover evening or even a so-called classic room rental at 125€ for one and , from memory 88 or 93 € per room. We need to stop taking customers for fools. Finally 1 advice go your way, there is undoubtedly better and cheaper

LOGIS app visibly weak with the impossibility of booking the stopover evening in advance. No modification possible on site, which induces additional accommodation costs on the catering part. For the electric car, you can warn in advance, thermal vehicles are parked in front of the terminals and impossible to recharge. Spa access still restricted for late arrivals, despite the offer offered at the price of the room. The additional cost of this hotel compared to others in the vicinity becomes difficult to justify ...

Well received at the hotel. The bedroom and bathroom are small (no problem, being alone) and clean. The restaurant is ok, but the service lacks warmth. Avoid champagne, of very poor quality (despite its price). Wifi connection difficulties.

Room 120. Headboard not great!

Very good welcome good friendly service

What a great place! Super friendly staff , fabulous food, extremely comfortable bed, room spotlessly clean. Great location for our onwards route to Spain/Portugal…… highly recommend!

I have never seen that in a hotel of this type (3 star) even a first price hotel and better managed. Hotel half under renovation and the rooms are rented even half functional (bathroom door does not close and stained bedding.

beautiful stays as a couple magnificent welcome

a shutter that does not open, and a tepid rather than hot shower. And the door for the toilets which works badly. On the other hand, clean hotel and room and very pleasant staff.