Logis Relais Chenonceaux

We were warmly welcomed by an English speaking staff member who served our lunch and drinks/dinner. She was so friendly and helpful with the menu. We saw another staff member at breakfast and check-out who was equally efficient and friendly. The room was comfortable and cosy which we appreciated on a cold night. The bathroom is squeezed into a small space and needs upgrading but it was clean and had everything we needed. Overall we had a great experience and would certainly return.

Very good value for money

The welcome by young people is very nice, the consideration of my wife's gluten intolerance was very appreciated. The meals are qualitative and the service more than correct and friendly. The only downside would be on the room (208) clean but which needs to be renovated especially at the level of the carpet ☺️ otherwise during our stay the breakfast was done opposite in another hotel but the quality was there I recommend this place for the good value for money especially for the restaurant and the friendly team of young people

The food was very good at this Logis, but sadly that was it. Staff were not very welcoming, and did not explain we could not get a drink until after their break at 7pm; we were told we could get a drink at the bar but not that it was a 45 minute wait while staff had a break. After a long journey and no abilitybin the room to make our own drink that was unhelpful. As I understand French reasonably well and staff also welcomed us in English as well as French, this was not a simple misunderstanding but a lack of thought. The bed was very uncomfortable and the room was extremely small. Someone else’s dirty sock was under the bed. Our two emails about parking went unanswered before our arrival. We have stayed in lots of Logis over the years and have always enjoyed our stays, but this one was not representative of our experience in the slightest - a real case of a tourist hotspot where there will be customers no matter how badly they treat them, so no motivation to treat them thoughtfully or well. The food is the only thing that raised this up from the lowest rating. Avoid.

Very comfortable hotel, welcoming and kind and helpful staff. Breakfast to be improved

Very tiny room Very well located expensive and average breakfast

No advertising for logis hotel

Well placed for the castle, good dinner despite the wait. Not being able to take a shower.

Room 302: not much space for 3 🛏️ + carpet 👎🏻 + large wall crack under window 👎🏻 + pot and flowers window pitiful condition 👎🏻 layout and decor to be renewed for + practicality. Dusty gold metal headboard 👎🏻. @ connection intermittently 🤔. Breakfast 👍🏼. Welcome 👍🏼. 😴 quiet behind the very busy street. Signed by a former maid and linen maid hotel 5🌟.

Completely sympathetic experience

While visiting the Loire castles, I booked this room for its proximity to the Chenonceau castle, in fact you couldn't get any closer! On the other hand, the room was very small, just enough room to turn around the bed. A very very cramped bathroom and a basic decor with a number of stains on the floor on a very dated carpet. When at the restaurant, very expensive and little choice. The salad that I had was crunchy because it was poorly washed and had residue of sand. 3 desserts had exaggerated prices. In short, only the breakfast taken in the restaurant across the street was good and in a pleasant environment. This hotel absolutely does not deserve its 2 stars

Charming building with a warm welcome from the staff. The room is in its own juice. It would require some repairs (missing ventilation grille) and renovations (carpet, wallpaper, furniture). The fan was very welcome in this heat. The window edges need to be maintained. However, the bedding is quality, we slept well there. Parking has 4 spaces in front of the hotel, but parking is available 50 meters away. Overall, decent hotel for a stopover.

Very pleasant welcome, the employees always have a smile. And they are helpful too. My 11 year old daughter really enjoyed the verbal exchanges and the hearty breakfast! (For my part, I only drank tea that was offered to me, I appreciated the commercial gesture.)

The room we had was under the roof, really too hot, stifling heat. The small window open to the street did not allow any air to come in, but on the other hand, cars were driving all night long. Warm and welcoming team

welcoming hotel staff very aging but clean sound insulation from room to room lousy I recommend.

Bonjour,
Le personnel est très aimable, le service aussi. Tout était agréable part le repas du soir

One night stay, evening meal and breakfast. Very nice hotel in the theme of its castle... Stonework and general decor. Very friendly and helpful staff.Thank you

Hello, we are very satisfied with our stay both in terms of comfort, welcome and prices. a slight reservation however on the breakfast fruit salad. We will come back with pleasure.

Grand bémol : le restaurant. La bavette commandée était un morceau chewing-gum misérable au fond de mon assiette. Beaucoup trop cuite. Le vin était horriblement cher et aucun vin du patron(ne). Bref à éviter absolument.

Hôtel sans charme, vieillot et qui aurait besoin d’une profonde rénovation .

Nous étions logés dans une chambre minuscule dans une sous~pente sans ascenseur pour y accéder (escalier raide et étroit. Éviter les valises un peu lourdes)

Moquette tachée dans la chambre.
Lit ancien standard de 140 pour deux personnes (ceci dit, un lit plus large risquerait de ne pas entrer dans la chambre).
Literie peu confortable (matelas dur), oreillers plats et bosselés.
Pas de volets mais des rideaux qui laissent passer la lumière y compris par les trous et les déchirures de la doublure.
Salle de bain mouchoir de poche (on ne sait pas où accrocher sa serviette, on peut faire pipi tout en se brossant les dents et en prenant un bain de pieds dans la toute petite baignoire 😉).
Petit déjeuner : correct
Et le jour du départ on se garde bien de nous demander comment s’est passé le séjour…..


Conclusion : nous regrettons cette étape (château mis à part bien sûr).

Rapport qualité prix très défavorable.

Very dated room

A hotel with a very pretty exterior but the rooms are still from the 70s.. It's very clean, but old carpet, bathroom from the 70s, dark paneling... In short, 125 euros for 2...with the small already... We only stayed one night. Very kind and helpful staff, hearty breakfast.

The room was very small, it was very muggy and for "cooling" we had a small fan. In the bathroom, the ceiling is really low, the shower is really poorly made, no pressure in the jet, as soon as we want to hang the jet high up the water stops. No refrigerator to store our drinks or food. We hear everything that's happening outside.

The hotel has prices that seem quite reasonable to me given the services.

Harming hotel, bien situé près du Châtau de Chenonceaux

The room in which we stayed had nothing to do with those in the photos on booking: veillote, mold on the joints of the bathtub, hair dryer non-functional, radiator in the bathroom non-functional (at the beginning of March this is unacceptable !), a wall light did not work and neither did the TV when we arrived. The solution found was to use our power strip to put the TV on another outlet (the lady did not see fit to offer/bring us a power strip belonging to the hotel! And worst of all... there was a very unpleasant smell in the room (even after more than 1.5 hours of ventilation...)

Very friendly team

Quite simply, apart from the staff, I found nothing about this hotel which makes it better than average. My room was clean and generally comfortable but lacking in some details - no plug in the hand basin; no water glass in the bathroom; the bathroom itself was tiny and cramped; WiFi was not working in my room. Food was OK but menus very limited. Overall it was more costly than comparable hotels elsewhere but this is to be expected in Chenonceaux which has become something of a "tourist trap" due to the attraction of the magnificent château.

Room booked on August 26 and I find myself in a room with a Velux window seen on the sky??!!! Smell from the kitchens/fish Room not soundproofed, I could hear the neighbor snoring and also urinating Bathroom mirror all damaged. sink split in its length and to put your beauty products under the mirror did not hold on the wall, screws all rusty.... ROOM PRICE for 2 nights 187 euros it's a scandal!! "This room is not even worth 50 euros, it really upset me to pay 187 euros but what a shame!! I will also report it to LOGIS DE FRANCE. I have photos!!! I was in an attic for 2 days !!!!! Shame on tourism in France, that’s why I never go to France!!

Very clean room but could use some updating

Room not soundproofed. We hear the neighbors and the rest snoring

Most charming old hotel in the centre of the village. Food and service were very good. Weather was against us but hopefully the next time we will eat outside. Limited parking outside the hotel but ample a short distance away.

Basic accommodation but very clean. Only issue was no air conditioning and day we stayed was 36 degrees. There was an electric fan but wasn't sufficient so had to sleep without any blankets.

WiFi function is complete!

Very nice establishment!

Abandoned seasonal workers without managers, a decoration from another time that is quitky or old-fashioned to choose from... and more than rotten bedding probably dating from the decoration, lumbago guaranteed!!! a nice scam!

A gem of a hotel , great food and breakfast and comfortable room
Thank you

On the pretext of having benefited from an "advantageous" rate (95 € all the same per night), we were accommodated in a room at the end of a corridor, under the slope, with a very narrow bathroom in which we is impossible to look at yourself in the mirror when you shave since the mirror is opposite the sink and very difficult to take a shower since a huge beam passes 50 cm above the bathtub, in which you can only sit and not to lie down, because of the narrowness of the bathroom... Otherwise the room was quite adequate. With a flat on the soundproofing of the rooms both outside and inside (simple glazing for a room on the street, relatively busy at this time of the year and impression of sleeping with the neighbors of room in the same room ). Too bad because the staff was pleasant and the location excellent for visiting the Château de Chenonceaux.

The room is pretty, functional and spacious enough for 5. However, in summer the location is very noisy, even with the windows closed. No allocated parking. The pdj is too light not compared to the price, not enough variety and volume.

Magnificent service, very friendly and professional staff, delicious dishes, wines and desserts, clean and pretty room. Furniture a bit dated, but that's what we were looking for: it adds charm.

Small charming hotel, 200 m from the Château de Chenonceau. Good food, very decent breakfast. Nothing to say, to advise.

Comfortable hotel ideally located near the Château de Chenonceau.

Good stay very good person

Old and dirty rooms, hair in the bathroom, questionable sheets and towels. Wifi did not work. Smells of fried food coming from the terrace to the bedroom window. Unpleasant welcome and also departure, moreover the person at the reception did not deign to do his job

Good one night stay. A small problem with the light in the bedroom from the switch which stays on all night and gives off an unpleasant light for sleeping!

Room was freshly decorated and lovely and clean
We had dinner in the restaurant which was delicious

Two pleasant nights after visiting Chenonceaux and Montrichard

I never put comments but it seems essential to me for this place. No soundproofing for rooms 208 209 210! We hear everything as if there were no walls, there must even be an amplification phenomenon, it's not possible otherwise, we even hear the zippers of suitcases, the slightest sniff or whisper. When you come here for a wedding anniversary stay without children, you might as well say that it's a miss... We've never slept so badly in a hotel! Not to mention the very uncomfortable mattress, dirty carpet and cramped bathroom. The 2 stars are only there for the proximity of the castle... I don't recommend for the hotel, we didn't eat at the restaurant so I can't judge.

Very old-fashioned room torn wallpaper stained carpet Room too small for a family room Half-mouth washbasin bathroom Old-fashioned bathtub Decent breakfast

Very nice welcome we ate at the restaurant in the evening meal took under a porch with lots of cobwebs above our head and empty plate compared to the price but very good very complete breakfast

Tourist trap… The staff is not professional or commercial, does not make you want to come back… The only good point is the location near the castle, I think the establishment plays a lot on that…

Literie relativement mauvaise - chaud dans la chambre

The hotel was a positive surprise for us i did not have high expectations, due to the fact that it is a 2 stars hotel. The staff was very kind and they were always helpful and accommodated all our requests. The rooms were quite small, but just enough, furniture a bit old, but very clean. The wifi was not functioning in our room unfortunately and there was no fridge in the room, we have missed that a little bit, but otherwise we were very satisfied with the place.

Perfect welcome, charming staff, good quality catering and quiet location On the other hand, on the bedroom side, a particular and tenacious smell and a little cramped space. The hair dryer is broken, but its replacement is planned… too bad for us.

Room too hot, it(was an oven. and moreover which overlooks the street with all the passage (car + pedestrians). A few fries with sausage would be welcome!

Bel etablissement, loin des chaines monocordes......

4 parking spaces for the hotel is a bit tight. Obligation to find a place in the adjacent streets!

The staff very well received.

Close to the Château de Chenonceau which is accessible a few minutes walk away. Our room was attic, well equipped, clean and quiet. Pleasant and very available staff: friendly and caring. Restaurant open late (unlike the others nearby): recommended even by its colleagues (incredible!) and very good quality food at flexible and affordable prices. Varied and plentiful breakfast. Small but functional bathroom: bathtub shorter than normal (but whose size seems imposed by the architecture of the building). Wi-Fi complicated to use: I finally gave up.