Logis Hôtel Lensotel

Good location, nice welcome and excellent dinner

Very nice hotel, nice rooms and good food!

This job requires skills that the Lenshotel staff have mastered perfectly!!

Very warm welcome, very pleasant and professional staff. Clean and pleasant room.

2nd visit to this hotel. We like the system of rooms which are all on the ground floor, with a view of the swimming pool, with a table, a chair and an ashtray (for smokers) available on the terrace of each room.

Very spacious room Comfortable Very quiet Service tray

Beautiful establishment, pleasant welcome

We pass by this location frequently when we visit Western Europe. We stayed here early September 2024 and the hotel exceeded all our expectations. Stayed again 2 weeks later and the staff remembered us. Gave us the same nice room and another nice experience. We will definitely stay there again.

It’s a shame that during the renovation certain details were overlooked, particularly the paint in the toilets which is grossly cracked on the ceiling.

SURPRISING TO FIND A HOTEL OF THIS QUALITY IN AN INDUSTRIAL ZONE EXCELLENT WELCOME SERVICE RESTAURANT AND VERY PLEASANT SETTING SUPERB ROOM WITH ACCESS TO EXTERIOR TERRACE OVERLOOKING A PARK

Lovely little room, clean and tidy.

Friendliness of all the teams, Impeccable cleanliness whether in the rooms, restaurants, environment or parking. Quality and diversity of the meals offered, from breakfast to dinner.

Very warm welcome, beautiful spacious and very clean room and still one of the only 3 star hotels that still serves breakfast in the room, very appreciable

Well located hotel, the place is very clean, the staff very friendly and welcoming smiling, very nice room, wifi at the top but missing patterns in the bathroom to hang clothes. Otherwise everything is perfect Bravo to the Logis Hotel team.

An excellent stopover evening

I come to this establishment quite regularly but am disappointed by the cleanliness of the room and very surprised to find clothes from a person who stayed in the room before me.

Too bad there is no air conditioning in the rooms.

For the first time the dinner at a Logis establishment was mediocre because the meat, lamb chops, was not cooked and very tough. I complained about this to the service, after which my plate was taken away and later came back with a much smaller piece of meat and a DIFFERENT knife???

Quality establishment in every way. And we forget the environment in the commercial area very quickly

A decent hotel, the room is pleasant and well equipped. A downside about the dinner included in the stopover evening, if you are normally hungry I recommend taking à la carte because the portions are very limited in the "stopover evening" package... The breakfast is very pleasant with a smiling and helpful team

A very warm welcome. I also recommend the restaurant. The room was spotless, the bedding very comfortable.

Nice hotel in unusual surroundings but pretty sure the hotel was there first. We only stayed one night on our way to Germany but was a good choice. They were very accommodating of our little dog, was allowed everywhere. Evening meal was excellent and breakfast buffet was more than adequate. Just booked to go back!

Great team and very welcoming!

Very welcoming staff, spacious room but in need of some updating (plug coming loose at the entrance to the bathroom), Only the breakfast did not live up to our expectations

Very disappointed to see the pool empty without having been warned!!!! No word of apology from the receptionist. No commercial gesture. WiFi very difficult to pick up. No electrical outlet at the head of the bed. The shower does not work. In short, too expensive for what it is.

No AC available.

Easy parking and friendly staff. The newly furbished rooms were very comfortable and clean with easy access to the garden. The disappointing aspect was the restaurant. The food did not meet expectations, was warm (not hot) and portions and quality did not match the price being asked. Service was abrupt and not as friendly as staff in other areas of the hotel.

A really good hotel with lovely staff.

The pool wasn't working which was disappointing.

The restaurant was okay but I was expecting a little more.

A little effort to clean the toilet and bathroom vents too much water pressure in the shower not enough water pressure in the toilet

Very nice establishment with a good quality restaurant with choice.

The location of the hotel in a commercial area is not felt once inside. The park is well flowered. The restaurant menu changes from one day to the next. The rooms are well soundproofed. Hotel to recommend.

No pool open

1st time I slept in this hotel and I was pleasantly surprised, well on all points, I recommend.

We came particularly for the pool and we were very surprised and disappointed that it was empty and nonfunctional upon arrival. Very sad that no one informed us of that- you had our email and phone number.

Hotel located in the center of a commercial area but very well arranged. Indeed, the hotel and the parking lot are secure and the green spaces are very well maintained. Almost making us forget to be next to the expressway. Only the rooms are a little old but functional.

J avais choisi cet hotel pour la piscine, or meme au de Juillet elle est hors service :-(
Par ailleurs et hors de leur fait il a une panne d electricite durant 4h !!! remettant en question la possibilite de diner sur place,,, Ce que je regrette c est qu a aucun moment l hotel n a temoigne d empathie et offert un geste pour ses hotes places dans ces circonstances dans une desagreable situation

Dommage

Welcoming and friendly staff. Relaxing setting.

Very beautiful and very pleasant room, we enjoyed our stay in this beautiful setting

Too bad there was no air conditioning in the room.

Hotel well located very friendly and professional staff there are some problems with the noise level you can hear people from other rooms going to the toilet or talking the room was clean but very old brown marks around the wooden bathtub swollen by humidity I blame also the lack of socket near the bed I am fitted and to connect my device it was not easy, the place where the coffee maker is with the two little unfortunate bags of tea and coffee and sugar the cord of the kettle was too short for the trendy being a tray I had to place it on the seat in balance which is dangerous and not at all practical.

Second evening stop and still a good experience. Breakfast from 6 a.m. is really a plus for professionals. Spacious and very clean room. Replacing the bathtub with a shower would be a plus. Electrical outlets should also be added at desk level.

Quality of Restaurant was not up to Logis ´´blue´´ standard

I recommend

Comfortable hotel. Well equipped room. Breakfast which could be improved (lack of diversity, coffee with milk really not good; however fresh orange juice!). Restaurant without more (reheated dishes). There is a beautiful outdoor swimming pool, but it was closed for repairs: the least we can do is warn the customer by message before their arrival.

Very helpful staff

We were disappointed not to be told in advance that the swimming pool was out of action and under repair. Had the weather been better this would have been a big issue for us as there were no sun loungers in the pretty garden. The meal in the evening was particularly good.

The welcome was very warm and we were given an upgrade and because of our age on the ground floor. The only downside is the location, although you won't notice this in the hotel. It is located in Center Commercial Lens 2

Superb hotel well located and very welcoming and friendly staff Top restaurant

No wifi in the room

Lovely gardens outside and accessible to bedfooms

Nice hotel, unexpectedly beautiful in an ugly location.

Waiting for more than 10 minutes upon my arrival, very poor quality breakfast with a cold welcome and waiting to settle in for 10 minutes. To review...

The room could be brighter

It's always a pleasure to stay at this hotel. Evening stopover Very welcoming, smiling and very friendly staff at any time of the day The meals are also very good

Good hotel and restaurant

Large and comfortable room.Food at restaurant was very good.

A slightly odd location for the hotel but when we located it we found the hotel was an oasis of calm with lovely gardens and very good restaurant. The staff were friendly and efficient and we had a very enjoyable meal with live entertainment which was very brilliant. Would definitely visit again

Lack of sockets next to the bed.

Very warm welcome, however be careful of the cobwebs hanging in the bathroom (room 151), and in the restaurant I was placed next to the counter so often disturbed by the passage of customers or staff....

Arrivée 23h, accueil parfait
Chambre confortable avec terrasse jardin agréable
Très calme
Petit déjeuner copieux... Manque des madeleines...

A lovely hotel in a quirky position as it is surrounded by a commercial centre. It is an oasis of calm amidst the bustle. Our stay would have been improved had the hotel noted my requests. I booked through the Logis website & these were not passed on! So please note, the hotel suggest confirming special requests by telephone.
Everything else was fine, including good choices for breakfast and an ambient restaurant with excellent service.

Very good address. The welcome is of very good quality and the services are more than adequate.

Dinner was a bit disappointing and could not be added as a soiree stage. The rain shower in room 144 did not work. The WiFi signal is poor

the hotel is fairly good. bedroom large, queen bed, patio door to garden - all facilities you would expect.
difficult to properly assess as we stayed 1 night (wife , i and our dog)- easter sunday. No one in hotel. also no mention that the restaurant is closed on Sunday - every sunday.
absolute nightmare to find - definitely need to have a proper map and a "directions" link on google.

Very hospitable

Warm welcome and quick response to our questions by the staff. Spacious room, very well maintained, comfortable bedding. Parking available. Quiet hotel. I will come back with pleasure and I recommend it

What a wonderful surprise such a top hotel. Everything was perfect. And what a friendly staff

Very well received The room and bathroom at the top Copious breakfast lots of choice

Very good hotel

Very good bedding. Welcoming staff, thank you Francis. Bathroom at the top. very clean Thanks to all the staff

Good access and welcome

Beautiful establishment, with very friendly staff.

Very nice reception and quick processing

Surprising this hotel in the middle of a commercial zone but everything was perfect, the rooms, the restaurant, the friendliness of the staff, etc.

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A very warm and professional welcome.

Excellent hotel restaurant despite the unusual location where it is located!

Fantastic find great staff and restaurant

A quality evening stopover

Stayed for one night, on journey to Alps. Finding the hotel was okay except for "last mile", where satnav gave different instructions to signs on road. When there, the stay was very good, overall - only slight negative was very clinical service in restaurant (although the food was very good). We will probably use hotel again.

Always very good, superb welcome

Very welcoming hotel and as comfortable as ever. Helpful and caring staff. The cuisine is refined.

Perfect, friendliness, kindness, smile from start to finish.

Welcome, kindness, friendliness, very pleasant service Excellent restaurant!

I had a do not disturb sign in the door and was woken up twice by the chamber maid entering the room

There was a large group of guests who ate all the breakfast and nothing else was put out

The evening concierge, Francis, was exceptional. Friendly, accommodating, informative and personable. He made the stay like being with family. The restaurant staff were top notch. Always on the move, friendly and helpful. Highly recommend and would stay there again.

Very nice discovery of the hotel. Very quiet, peaceful and pleasant place

On business trips and evening stopovers, unbeatable value for money. Spacious room with plenty of storage

Lovely hotel, staff very welcoming, if we ever play Lens again would definitely book again. Bit of a walk to town but knew that beforehand but didn't know taxis are rare in Lens. On a commercial basis, hotel might think about running a shuttle for a small charge but the walk didn't spoil the stay. Thank you

Parking entrance not easy to maneuver

The setting is very pleasant, the staff are welcoming and attentive, the rooms are very comfortable. I am delighted with my stay

Great rooms 4th time we've stayed

Top staff but disappointed by the dilapidated sanitary facilities and why the bathtubs, too old and slippery for showers This is not very eco-friendly without mentioning the practicality after that it is only this point to be reviewed on the other hand do not change anything top staff and what cuisine

Cozy hotel in green garden behind the hotel. Upon arrival you are shocked around large companies. But yes, the hotel was there first, then the companies came. Menu not large but very good. We like coming here from Ned. Is it near Lille.

This is the second time we have stayed there and we will be back soon!

A decent hotel but a little expensive given the setting and its location. This hotel is in a commercial area in the suburbs of Lens, next to a supermarket and other stores. Not very glamorous... For those who, like me, are on a business trip and above all looking for a good hotel for one night: The rooms are OK, the bedding comfortable, but impossible to close the shutters and no possibility of adjusting the temperature in the room. The catering, dinner and breakfast, is excellent, even for the evening stopover, as is the welcome. In short, it's pretty good, it's a shame that the "Parisian" price weighs down the overall result

Was not expecting such a high standard but on arrival was met by tremendously friendly & professional staff The hotel is one of the cleanest & most helpful I’ve stopped in!
I normally use Accor but this is equal & possibly.better than most 4Stars. The restaurant & food was excellent with great friendly service again 4star.

The hotel has many rooms. Nice garden. When we arrived there was just a wedding. Had little trouble. We stayed for two days The first day we ate in the restaurant. The meal was very good. The second evening (Sunday) we thought we could also eat. But that was not possible. The reception had forgotten to communicate that. We ate at a Japanese wok restaurant within walking distance. Too bad there were no extra pillows for the bed. This was our 6th hotel we booked with Logis. Our vacation has ended. We really enjoyed booking at Logis.

Nice hotel, safe secure car park,friendly staff, rooms, restaurant and garden very good.

Friendly welcome, well-equipped room, excellent restaurant. Perfect for our one night stay

A bit disappointed with the food!

Very friendly welcome and service very clean hotel and excellent cuisine everything is there for a pleasant stay

Oasis of peace. Nice garden. Great restaurant and good breakfast

We come quite regularly to this establishment because its geographical location allows us to be close to our centers of interest. On the other hand, the rooms require an improvement in terms of lighting in the bathroom and above all an installation of sockets near the bed because these are on the other side… This time we were disappointed because the room luxury was not prepared; only one towel for 2, a plug not working, the toilet flush not filling up, no mini fridge and a label still taped inside the sheets... For a stay at nearly 600€ we could expect better.

We have been going back several times for almost 10 years now and each time we are welcomed by Nathalie the owner and her equally friendly team at your service. I recommend it and we look forward to going back.

Great hotel and very convenient for work

Really not great

Great hospitality from the restaurant staff

Surprising hotel in terms of appearance on a business park. Excellent room and bathroom. Excellent restaurant and good breakfast. Beautifully landscaped garden.

Although we had read the reviews it does not prepare you finding the hotel in the middle of an out of town shopping area but once in the hotel you could be anywhere in France, the staff are helpful and friendly, the food rustic fine dining. Our room was upgraded free of charge and was generally very good although the carpets are very tired. The hidden garden within the hotel complex is a gem accessed from your room with table and chairs so you can enjoy the garden, within easy access of Leshuttle we would stay again

Friendly staff, comfortable beds and great food

Location of the hotel in the Lens Commercial Centre came as a bit of a surprise but the hotel itself was very nice, especially the gardens. Originally I had booked two rooms but due to illness I had to cancel one. The cancellation did not appear to have made it onto the system but this was sorted out very readily. Our fridge was malfunctioning and this was also put right very quickly. Restaurant excellent and service charming. I'd stay again if I were to go back to Lens

Frankly great The evening experience is perfect

We were disappointed that they did not serve a meal on Sunday Evening.

Always very well. Clean, quality bedding and very quiet accommodation (very good the 2nd door which cuts out hallway noise).

Flawless. Too bad the restaurant is closed on Sundays and we weren't warned.

Unpredictable from the outside, very nice establishment, the killer whale you pass through the front door and tasty cuisine. Cheer

Bjr Very well received. Correct room, not against no heating and hot water (not very hot finally) => To be improved.

Gloomy kind of Motel set back in an industrial estate. Arrival at dark downright lugubrious. Nothing comparable to a Logis de France.

Great hotel highly recommend!

Excellent hotel with very attentive staff

Dated rooms with very old carpet
Noisy next to the road ( only available room with twin bed )

The little restaurant waitress spends so much time on her connected watch that the service is ruined and long

staff very attentive to residents of the hotel even located in a commercial area, no noise in the room

I would appreciate knowing the brand of bedding :)

Evening stopover: correct dish, but starter and dessert not good at all. Decent breakfast.5

Hotel benefiting from unjustified elegance status, having done several of them it has no place and the value for money does not match the Logis Elegance standard.