Logis Hôtel la Cascade

The room has nothing to do with the one announced when booking, very disappointed 😞

The +: the unique view from both the rooms and the restaurant as well as the excellent welcome with upgrade to a suite. Good bedding. Very good restaurant. The -: non-soundproof room (you can hear the neighbor's TV!) / the price of breakfast at €15 is a bit excessive despite an excellent pepper sausage! / No courtesy tray which is basic for a 3* hotel

Very good stop with delicious food, good mood at the rendezvous

Without any consideration for his customers, this hotelier closes his restaurant in the evening and does not serve breakfast!

Simple and functional hotel for people who do not demand too much. For us everything was good and suited to our needs. Chef and I believe manager... kind and helpful. I will return

Excellent

Very good great meal great breakfast very nice place

Still perfect as usual 😁

Very unfriendly reception and service. Wifi did not work in either the reception or the room

I selected the hotel again, because on my last visit as a Pilgrim on April 25th I had a lovely stay with the friendly host.

An ideal place to discover the Loue valley.

A hotel with a magnificent view of the valley. An exemplary welcome and a very good restaurant that I recommend.

Only one person serving the restaurant in the evening, but he worked miracles and very helpful.

The friendly owner served me a good dinner and the breakfast selection was great.

This is my second time and still not disappointed, on the contrary

Despite asking for confirmation that the restaurant would be open via a note on the hotel room booking application. When we got there the hotel was all locked up, so we rang the number of the door and were informed that the restaurant was closed that night and were strongly encouraged not to stay the night. Therefore we had no choice but to go elsewhere and cancel the booking. Customer service was appalling.

Very good establishment! Quality cuisine and ultra-fast, efficient service

I particularly appreciated the exclusive welcome I received knowing that the hotel was reopening after a 2-week closure period and that I was the only guest of the hotel for an overnight stay and for breakfast. The boss is very friendly and caring. The catering part was more than excellent, the butcher's piece with morel sauce memorable!

very nice location of the hotel. Friendly service.

This hotel was perfectly adequate and one we will probably use again but we have stayed in better Logis in the area.

Very pleasant staff and management, very nice environment. Very clean establishment; impeccable quality, flavor and presentation of food

The hotel is nice but obviously needs updating. The bathroom is from another era and not in phase with a 3 star. Room amenities are basic. We would also have appreciated the presence of a fridge and a courtesy tray.

great hosts, good dinner

No reception, minimalist welcome. No welcome tray, at least one bottle of water... breakfast too expensive. Good food but menu 35,36,37 euros incomprehensible to read...Do not accept holiday vouchers because they do not know how to do and there is a commission ... value for money below what is found in this range of hotels .. too bad the region is beautiful ....

Obviously the crowds at the end of July could explain the expeditious behavior and the lack of freedom of the consumer in the restaurant where a carafe of water was refused to us and the butler lacked correction towards the customers and the staff, even if the site and the meal were very pleasant. The menus offered being beyond 35 euros, we expected attentive and professional service.

Room was good, bit outdated. Service was strongly focused on turnover, slightly pushy. Breakfast price was higher than indication on website. Dinner was neat in terms of design (but pricey) main seasoning was unfortunately salty.

Poor organization and overpriced prices: 12 euros for a bottle of mineral water!

Arrived at 16.00 to find a sign saying hotel closed till 18.00. Luckily a door was open and w3 found a number to call and someone checked us in. No mention of this at booking. Very poor.

Friendly and warm welcome The view is sublime Quiet place Good meal and beautiful comfortable room I will come back with great pleasure

Very good reception and friendliness of the manager and the waiters. Great catering! Very good value for money…!

Beautiful room and view. Comfortable night. Delicious dinner.

The quote that Logis attributed to this establishment is correct.

Magnificent view, very attractive room prices Lack of staff for reception and service Catering to diversify: many choices advertised but only one menu available! Twin room not available when we arrived despite our reservation

Although the hotel-restaurant is closed and due to an error from the central reservations office, the staff was able to offer me a solution so that I could be present at my professional meeting the next day. Thank you for your welcome and your professionalism.

Beautiful hotel with an incredible view, either from the restaurant or from the balcony of the room. Excellent meal in the restaurant for a very reasonable price. Like everywhere the boss encounters recruitment problems so a bit of a wait here and there but frankly nothing too bad.....especially if you're on vacation. A little patience and taking the time to enjoy would be good for everyone! In short, thank you for this stay up to what we expect from a Logis. Aurélie & Bruno N

Comfortable room good bedding the only downside is the restaurant manager who does not know how to organize himself and who wants to manage everything, the wait for dinner was long, fortunately the boss in charge of breakfast was nice.

Correct establishment, the manager is a very pleasant person who suffers from a flagrant lack of staff and supports a room manager who is just pleasant with the customers, very unpleasant with his colleagues (which makes the customers uncomfortable). Because of this person, the service is totally disorganized (which makes you smile sometimes: are you waiting for the dessert? not the main course! or do you want the wine list? no, we're finished... luckily we don't drink wine) because he does not delegate any task: he wants to do everything: welcome, place customers, take orders, serve, supervise: the last evening we took 2 hours to eat the starter and the main course. We didn't wait for dessert and he didn't notice. Damage! The dining room is pleasant with a beautiful view, the dishes are very generous and of good quality About the hotel: we had 2 rooms: correct even if a refreshment would be welcome (we had a useless bidet in the bathroom while moving the basin instead of the bidet would give space without much expense); bars or towel racks would be welcome because, for the environment, it is normal not to change the bath linen every day but how to dry them on a very small wall rack?) The room for 2 people had a bed in 140 and the room, smaller, for 1 person had a bed 160.... look for the error. In the access corridor to the rooms there is a storage place for bags of laundry awaiting collection by the cleaning company: even if everything is bagged, a closed place would be more appropriate and not in view of customers at all of their passage. We just hope that these comments will be a source of improvement for future customers so that this establishment keeps the good reputation that prompted us to stay there.

Old-fashioned rooms that are impractical but above all poorly soundproofed. Some efforts to make

Magnificent view from the restaurant and the rooms. Bedroom/, very comfortable family suite with storage if you are staying for several days. High quality catering with very good regional or "house" products. Quality attentive service.

Very good stay in this hotel.

Very nice location.

Impeccable welcome, clean well-appointed rooms, quality cuisine, and breathtaking views! I highly recommend.

Very satisfied apart from average quality bedding

Very little heating in the hotel, cold room, too bad, I stayed there in the summer, it was very good