Logis Hôtel du Château

I had to let the water run for over 15 minutes to get any semblance of warm water. Very disappointing.

My job means that I am on the road very often, for over 30 years, I have mainly been going to the Logis de France for over 25 years, probably more. I book 99% by phone. In this specific case, the hotel being closed, I had no choice but to book through your site (4 or 5 days before coming) I booked 2 stopover evenings at the Château hotel restaurant in Combourg for Monday 6 and Tuesday 7 in the evening. Yesterday Monday January 6 at 4:30 p.m., my assistant contacted me to tell me that the client I was seeing the next day in QUEDRIAC was canceling his appointment (training day). I contacted the hotel to let them know that I would not be coming. I was told that they could not cancel the nights that I had booked and that they would charge me for 2 nights.!!!!!! I could understand being charged for one night, since I gave them notice at the last minute. But that I am charged for 2 nights, that's the height of it. I didn't book several weeks in advance but only a few days before coming! Since the hotel is closed! In more than 25 years, I have never seen this. I mainly book by phone. No point in going through your site to book a room!

Nice and quite comfortable hotel. The place is very pretty and exotic at the foot of the castle. Breakfast and meals are correct but nothing more, as part of a stopover it is acceptable but used to the LDF I know better at this price. Good reception, very clean room and good bedding. I would have no problem coming back. Be careful of the wifi connection a little weak for 2024…

On closer inspection, the hotel restaurant is classified as Elegance and Tasty by Logis, at first glance this is misleading, if the hotel were classified as Cosy and Gourmet we would know what to expect and the judgment would be accordingly and everything would be fine.

Great location.

hospatility and hospitality are not really there. The owner does not seem really driven. Staff is rushed and does not seem to feel at ease. People look tense and do not radiate much friendliness. Understand that the hotel has difficulty getting staff! For the breakfast buffet you have to be on time! Otherwise a lot is gone and is replenished with great difficulty and pain. The restaurant is qualitatively very simple. Parking is good

The hotel does not merit the classification ‘hôtel élégance. Had it been ‘hôtel cosy’ we would not have been so disappointed. The other hotels with the top classification provide coffee, water with proper glasses (not paper ones) and other accessories. Our room was quite basic. The position of the hotel is excellent however.

very good stay VERY spacious room and bathroom with separate toilet. private parking. hotel at the foot of the castle and the lake. excellent restaurant with tasty cuisine. very helpful staff.

Lovely welcome, wonderful location and a great hotel. I’ve visited many times and will return.

Good proportion single room but very strange bathroom. Wc and shower attached to each other with a shower curtain as a separation. Instead of a sink, a hand basin.

Dusty room, bathroom, no heating, product, small halved vial

Too bad the hotel description doesn't specify that there is no elevator and that the stairs are very steep. Elderly people should refrain, especially as the bathtub is old and the bottom is very slippery. cordial reception and pleasant staff

I’ve visited this hotel many times. The new owners have added their own signature of quality. Very enjoyable. They have kept all the good elements and added some new touches. Wonderful.

Pleasant setting. Impeccable service. Excellent table. Thank you to the whole team for this pleasant stay.

Warm welcome but without exaggeration - smiling and calm

Too expensive Dinner only one formula one dish very average

A quality welcome - completely satisfactory Wi-Fi - hearty breakfast - quality accommodation

Lack of flexibility on the evening stopover.

Great location and room and evening meal

Good establishment, well located

Business trip. Overpriced evening stopover for the service.

Big negative point for the room which smelled of mold the wallpaper of the headboard was full of it, the smell remained present despite the ventilation of the room. Bathroom tile was peeling off. Too bad for this point reported to the reception. Otherwise the location and the rest of the service was correct.

friendly welcome, very nice location near the castle

Super location of this hotel, well maintained old building with park and lake nearby, in a pretty little town. Warm welcome and ease of movement with outdoor room. Nice breakfast and good restaurant.

There is no air conditioning in the room in a loft on the top floor with a lot of accumulated heat. There is also no elevator, having to climb stairs with suitcases 3 floors. The stairs stink very badly with humidity. There is no shower support because the bathtub is in the sloping area of the attic, you necessarily have to shower sitting down. There is no toilet paper roll holder.

Friendly reception staff. Room of average quality (condensation on all the windows, bathroom door which does not close because the wood has been worked) Very expensive and entirely industrial breakfast. Complicated stay for people with food allergies because no allergen card.

Correct hotel Restaurant to avoid absolutely!!!!!

Great hotel location, nice rooms

Medium evening meal, shepherd's pie of tuna? a mash with canned tuna, no sauce, no presentation? breakfast, average, industrial pastries.

We booked late with a request for dinner but we were not contacted to tell us there was no restaurant availability.