Restaurant Cristal

Super nice hotel, great staff

Très bon accès
Belle déco de la chambre
Qualité prix très bien

Quality welcome with good advice. Nice and clean room. No noise, I slept very well.

Perfect, great parking in front

We arrived pre 3pm so couldn’t check in but had a lovely welcome & some lunch at the restaurant, beautiful food with wonderful atmosphere, it was lovely to see many locals there amongst tourists. We chose the premium room for the balcony, the room was ok but a little tired looking & not as clean as I’d hoped. The stairwell had a smell of dogs but was clean. All the staff were friendly & welcoming. I would suggest more information on the car parking would be useful, especially for foreign guests as the ‘2 hours free time’ was very confusing. If we knew the details prior to arrival with a link to the app, it would have been very helpful. 20 walk to the caves wine & tasting tour.
We had both lunch & dinner in the restaurant as it was so good

Very good welcome, restaurant and perfect service. The room is very clean, just needs a little renovation because it is in its original state, but apart from that it is great, I recommend it.

Very disappointing room. Housekeeping seriously needs to be reviewed. Shower moldy at the joints. Very, very dirty air vents. Very, very dirty French windows. Torn duvet covers

This hotel is in a great location but parking can be difficult. Our room was on the 3rd floor which was quite a climb. The wardrobe was a joke nowhere to hang clothes. Breakfast was good and we enjoyed our stay. Staff were friendly and helpful

You couldn't open the windows of the room because of the birds and the birdshit in the backyard. Disgusting dirty. The bathroom shower did not run off properly, so you had to interrupt or the water would flow out of the room. The stairway to second floor was very steep and narrow! Never again.

Great stay

Perfect location for a discovery stay (tourist office nearby, historic district, walks along the Loire, etc.) Very pleasant team

Perfect except maybe the shower which is really small and the outside noise at night as the hotel is right in the city center, well it was Saturday night. A great hotel, very friendly staff and very good value for money. We'll remember the address 😉

Old building with exposed beams and winding stairs. Beautiful.

very good location to make the most of the old quarter of Saumur Very warm welcome, very friendly staff

A few small renovations would be nice in the rooms. Broken lampshade of the desk lamp, unstable shower screen, around the inside of the shower tray with brown plates, worn and openwork pillowcase. Otherwise nice decoration and thank you for the little sweets with the bathroom linen.

Friendly welcome

Hotel in its original condition! Which would need a good refresh....

Everything was good and practical; welcome and pleasant service. Only the shower cubicle was a little narrow and the fan a little noisy.

Hotel très bien situé. Nous avons la chance d avoir une chambre avec vue sur la Loire.
Le personnel était sympathique et accueillant

We stayed in room 20.
The room was a lovely duel aspect room.
The bathroom was not so great and does need updating.
Staff were very friendly.

Very pleasant stay. Very good welcome and restaurant. To do again. THANKS

Clean room, separate toilets No elevator so not recommended for elderly people. Room without real window, just an opening 3 m from the ground. Not recommended for claustrophobic people. If I had known, I would have asked for a room with a real window and on a lower floor.

Really very satisfied with our stay at the Cristal Hotel, the rooms are spacious, clean and very pleasant! We were also very well received, the staff were very friendly! We will come back with pleasure! Thank you so much !

Great location, friendly helpful staff and a free parking garage for my moto!

I found it quite petty to charge €3 per battery for recharging electric bikes. My battery is a maximum of 700W so it's expensive per kW... Moderately pleasant room which faces the forbidden side so no street noise but ventilation noise. Original WC: in a sort of cupboard in the bedroom opposite the single bed.

LEUK HOTEL, GOEDE LIGGING

Hotel conforme aux 2 etoiles
Tres bien placé devant la loire en plein centre

Correcto todo
Pero muy difícil el acceso para nuestra edad.
3 pisos por una escalera bastante estrecha
Hay otras habitaciones
Tal vez tengan un acceso más comodo

Great location and a very good restaurant. We were anxious prior to arrival about car parking andere amazed that the staff could not advise.

Great location, hotel reception and restaurant is very modern and breakfast is great value for money at 11€. Room dated but bed is large and very comfortable. Staff very helpful and did their best to speak English. No lift and narrow staircase, which made carrying suitcases up to the 4th floor a challenge. Perfect for a 1 stay passing through Saumur.

I arrived much later than expected and I had a good welcome!

superb location on the banks of the Loire and historic center; excellent restaurant and very friendly staff

I found the price of the night excessive compared to the quality of the room which needs to be renovated and brought up to date!!!!! It's not at all worth the price of the night personally at over 110€ with lunch! We slept elsewhere the next night, in the same street, at the same price and it was truly magnificent! So see you again 😬........ I liked the location, the restaurant, and the complete and varied breakfast! The welcome was super friendly and pleasant. It's a shame !

Top Lage des Hotels. Genug Parkplätze in unmittelbarer Nähe. Sehr freundliches, engagiertes und zuvorkommendes Personal. Auch zu empfehlen ist das hauseigene Restaurant, top Sache! Würde ich immer wieder buchen!

Very welcoming staff Very clean hotel Quality bedding Very good breakfast

Friendliness and availability are present at all times. The (public) car park is at the foot of the rooms. The only less "positive" point is having to manage the (paid) timetables and the parking bans on market day. That said, the free places are very close by and when the weather is nice, a little walk along the banks of the Loire is not without pleasure. Thank you to the whole team for their welcome.

Disappointing Not very clean

Very good hotel, the small beds may need to be changed....

Close to the city center Friendly and pleasant welcome

Spacious, comfortable room with a view of the Loire....a great stopover!

Very good hotel, good value for money. Friendly, smiling and attentive staff. Very clean, comfortable and modern hotel. Spacious, tasteful room with all the desired comfort amenities.

Sadly breakfast was poor, only 1 croissant and one Pain au chocolate left and small amount of bread. No more available for us! Paid extra for breakfast too! The shower was only running VERY hot water and the room could do with a good cobweb clean, chandelier covered in them. Shame

Very good experience at the Cristal hotel. Charming room and very professional and attentive staff. THANKS !

Very good both the hotel and the restaurant

Spacious room with everything you need. Very nice staff. Good restaurant and neighbourhoood. Definitely recommended!

Would benefit from a little more careful cleaning. Good bedding. Rooms on the Loire side, a little noisy, due to the simple fact that there is a bar below. The staff is very professional and charming

Very helpful reception staff. Good bedding, good breakfast. Very good location in the city center.

Pleasant and quite spacious room, private bathroom. Perfect cleanliness On the other hand, a little lick of paint on the banister of the stairs would be useful...

Room 21, Shower needs a makeover

A courtesy tray was missing. The ceiling light in the bathroom did not work.

A very warm welcome with great kindness

A warm welcome and a very good restaurant, I highly recommend.

The hotel is good, the staff friendly and the breakfast varied and fresh. The only problem is the number of people in the area, with disturbances from young people shouting at night, making it impossible to sleep during these two nights. What are the police doing at the end of the street!!

Jamming the night with party people under the hotel windows

Really comfy bed, good view of the river too.
Nice breakfast

To recommend

A shabby room, salvaged furniture unsuitable for a hotel. An old and stained carpet. The floor of the small bathroom and the moldy shower tray and above all, above all A VERY OLD SOFA in filthy imitation leather, the worn black plastic was coming off in tatters, leaving a yellowish frame visible, a questionable, misshapen and slippery cover was trying without success in hiding part of it. This room 31 is unworthy of a hotel accommodation. From a hygienic point of view, this is unacceptable. It is useless to specify that it does not appear on the pretty photos that this establishment presents. I reported, of course, at the reception our dissatisfaction, the person replied that they only had two stars....! But this hotel does not deserve one! On the other hand, the staff is very nice and welcoming. Despite this we will never return to this place. My family, who I showed the photos to, thought it was a joke.

The only major concern: room on the Loure: a lot of noise, and music until 2 a.m. .... and at 5 a.m. cleaning of the place ... very disturbed sleep

Very pleasant. Very well placed. very neat

Spacious room but very small bathroom View of the Loire but overlooks the terrace of the restaurant and the car park and in the background the Loire

No breakfast room. Bathroom access broken figure

Fantastic historic hotel in a great location by the river and city centre.
The two floor apartment was great for our family of 5.
Staff work very hard but still have time for a smile and chat.

Excellent

Very well located, the hotel Cristal Saumur offers a large family under the roof with a lot of charm, which suits us very well. The team does its best for customers, with a smile, thanks again to them!

It was very warm in the room!!!

The hotel is in a strategic position, convenient to all services. The tourist attractions of Saumur are within walking distance. The room we chose had a magnificent view of the Loire, it was very spacious and with well-kept furnishings consistent with the historic building that houses the facility. The staff are very nice and efficient.

Very pleasant stay with a welcome and quality service. Quiet hotel, very well located.

Lack of air conditioning. We can't sleep with the windows open because there is too much noise.

The staff ŵas very feiendly and helpful. The ford and drink meni in the restaurant was superb. Breakfast excellent. Highly recommended in a great location.

Bedding not great at all. Inhabited cobwebs!! Household leaving something to be desired....

Superb location, hotel, room. Very intentional and efficient staff. Delicious cuisine, to be consumed without moderation; breakfast with large buffet. Good value for money. Thanks team. In addition, public parking in front of the hotel, cheap, free from 6:30 p.m. to 9 a.m. the next day. I recommend.

Good location Good cuisine Very welcoming and above all very competent staff

Great room and great staff

A lovely hotel in the centre of Saumur where I've stayed many times with comfortable rooms.

Convenient hotel for visit Saumur, in our way to The Valley of Loira.

Very pleasant room. Magnificent view of the Loire. Plus the very nice breakfast. Friendly staff.

Perfect. I'll be back.

Too much noise from one room to another !!! Only problem ...

Decent room but dated bathroom

Comfortable and well located hotel. The welcome is pleasant and the staff friendly. We didn't try the restaurant but the menu was tempting. To try !