Logis Hôtel Arts et Terroirs

This hotel is currently undergoing a complete renovation for a planned opening in May 2025, but reservations continue to be made in the name of a 4-star hotel. We had a shabby, depressing, old-fashioned room that must never have been renovated since this establishment opened. The sink in the "bathroom" was clogged, the toilet bowl was poorly fixed, there was little heating in the room and to top it all off NO HOT WATER in the shower!!! We had to wash with cold water (yes, really). After complaining to the receptionist, she acknowledged the inconvenience and offered us to use either a shower in a room on the lower floor or a shower in another bathroom in a room at the end of the corridor from which a thin stream of lukewarm water was flowing. This hotel needs to be downgraded as soon as possible, or even CLOSE it during the work, but do not let people book a room in a so-called 4-star hotel that is not even worthy of a star. I share the opinion of other people "do not trust the site and the Logis de France label".

Staff was excellent and room very clean and quiet

The hotel is a bit too quiet. No bar, no restaurant.

Very disappointed because the website shows bedrooms with charming decor, so at 117€ I thought I had chosen one of those. The owner laughed when I explained my disappointment saying this was totally normal. It turned out I had apparently not only booked an expensive room on the noisy roadside of the hotel but also under the rafters where it was stiflingly hot - because there was no Air conditioning or Ventilation fan in the Entire hotel, 'normal' I was told . I was then cajoled into paying more for a room on the garden side, which turned out to be without any character or decor at all and looked out onto a patchy and flowerless garden. Feeling tired after my journey and wanting a cup of tea I asked the owner where the kettle and sachets of tea/coffee were? She told me her hotel didn't have this in the bedrooms but upon seeing my face she corrected this and told me she would go fetch the necessary. When she returned with an ostentatious silver platter and the necessary, she again insisted that other hotels did not have this service - even though I told her I had stayed in 4 other establishments and they all had this service. But my experience with this hotel was not over because the cord on the kettle was so short, I could not fill my cup. I had to put the cup on the floor in order to pour from the kettle. This is not a 4-Star hotel and should be re-evaluated down to a 2-star hotel. The bed was adequate, at least it was not lumpy but I had to unplug the bedside lamp because it kept going on and off. The bathroom had a large ant crawling up the wall and the tubes of soap and shampoo had almost run out.

Never disappointed! Thank you for the welcome and the service provided. On to the next step.

Very nice.. warm welcome and very helpful..! I recommend ..!

In the middle of the Burgundy wine route, with a view of the vineyards. Near very good restaurants. Quiet, with a great welcome. spacious family room.

Very friendly welcome, comfortable rooms, generous breakfast

A good hotel in a beautiful area. After an initial hitch the staff were very friendly and obliging.

Melanie was very helpful and kind. Made us feel very welcome to their nice hotel.

Very friendly welcome and service

Extremely friendly and helpful

Warm welcome, very dedicated and available staff, very caring for the customer. Despite the absence of air conditioning, a relative freshness was present, thanks to the structure of the building, and this despite the heat wave.

Nice establishment, very well maintained. Great attention to customers. Very comfortable rooms. Ideal for a stopover or a short stay in Burgundy.

To expensive for the breakfast and stay over all. But nice people.

We arrived late We couldn't find the towels (behind the door) No curtain or shower screen so we flood the bathroom The TV didn't work The shabby breakfast The landlady asks us if we prefer still or sparkling water We paid 2.5 euros Does not deserve 4 stars at all

A very pleasant welcome, a magnificent view, ideal for a short stay in peace. thank you

We used the family room. Shower was in the bathtub without a wall, hence al loy of 'spray' in the bathroom.
Airconditioning isn't available so in summer this will be an issue.

Very pleasant stay, friendly staff

Worth repeating!

Very pleasant hotel manager and very helpful

impeccable reception

Hotel very well located. Comfortable. Very good quality beds. Rest with rooms overlooking the garden. Quality of reception.

Good location to walk to village. Very warm welcome from owner / manager.