Urban Style Hôtel des Cèdres
3Map
The must-haves
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Sustainable stay: 7.5/10
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WIFIFree
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Business Stopover
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Breakfast 11.47 USD/Pers
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Arrival and departure Arrival from 14:00, Departure at 11:00
Your stay at the Urban Style Hôtel des Cèdres
The hotel facilities and services
The hotel facilities and services
The must-haves
Arrival and departure
Services
Equipments
Multimedia
Accessibility
Sustainable stay
Business and events
Family
Breakfast
Schedules
- A totally free loyalty programme
- The opportunity to earn euros, both in the hotel and in the restaurant, from the first euro spent
- The possibility to spend your euros in all our hotels and restaurants
Earn up to 5.5% of your stay by booking in this establishment!
Practical information
Access and Directions
Opening Hours
Establishment hours
Monday:07:00-22:30
Tuesday:07:00-22:30
Wednesday:07:00-22:30
Thursday:07:00-22:30
Friday:07:00-22:30
Saturday:07:00-22:30
Sunday:07:00-22:30
Arrival and departure
Arrival from 14:00, Departure at 11:00
Reception and contact
Hotel contact
See the telephone number 00 33 2 38 62 22 92
See the hotel's email contact@hotelcedresorleans.com
Payment methods
Nearby places of interest
Our stay ideas
MOTORCYCLING
All the equipment to welcome motorcyclists: closed room & dedicated area for cleaning, advice from the hotelier on nearby garages and repair shops.
CYCLING
A full range of facilities to meet the needs of cyclists: secure and closed premises, cleaning and drying of clothes, expert advice from the hotel owner on the tours, On request: adapted meals.
Reviews
Total / general mark
Recommendation
8.6/10Total / general mark
8.5/10Reception and service
9.2/10Accommodation
8.3/10Value for money
8.2/10Cleanliness
9.2/10Breakfast
8.5/10'All reviews have been written by guests who have stayed at our properties'
On a quiet street, not too far from the center. Free parking on the street. Highly recommendable
Very nice establishment. Great welcome and comfort.
Good morning ,
Thank you very much for your positive review.
The whole team is delighted that you enjoyed your experience with us.
Hoping to see you again soon.
Kind regards
Salwa
A well-located and pleasant hotel, but you have to find a place for your car (street parking is free, so it was very busy). The partnership with the restaurant Le Brin de Zinc is interesting and well chosen. The team is welcoming and helpful. An address to keep in your repertoire.
Hello Mr. KUBINOWSKI,
Thank you for this valuable comment!
We are pleased to hear that you enjoyed your stay at the Hotel des Cèdres.
Our goal is always to exceed your expectations.
We hope to see you again soon.
Kind regards
Salwa
Very good and very beautiful restaurant room
Dear Mr. JOUIN,
Thank you for your feedback.
The whole team is delighted to know that you enjoyed it so much.
Hoping to see you again soon
Kind regards
Salwa
Very good hotel, warm welcome and impeccable room
Dear Mrs. Charton,
We are glad that your stay with us was pleasant and we hope to have the pleasure
to welcome you next time.
Kind regards
Salwa
First of all we validate this experience with a Smartbox at 119.90 euros, the room price mini 67e plus two breakfasts 20e, the account is not really good, what did you do with the 32.90e? I think we got ripped off on the size of the room. What a surprise when we arrived! The description said parking, be careful it is a parking lot on the street and if you do not find a space a ticket will be charged at 5 euros to park in the parking lot of the media library! Then we take our room which is on the 2nd floor with a very narrow elevator we had trouble getting in with our suitcases and we are of "normal" build. We enter the room also very cramped room very small and poorly soundproofed, we heard everything our neighbors said as if they were in our room. The positive point of the room, the equipment everything is there. We had a very average breakfast of 10 euros/person because it was served on a tray by a receptionist who served us our chocolate and 20 minutes later the pastries, which means that the chocolate was not very hot but very cold. Be careful, these are mini pastries, why not in normal size? They also offer savory items. The welcome is friendly.
Good reception, very nice hotel. Negative points: - car parking 30 min in the evening to find a space 500m from the hotel. - Missing shower screen and shower head holder.
lovely hotel. very chic quiet but only short walk from centre
the receptionist made the trip though - so friendly, thoughtful and attentive - great recommendations and really just made the stay better overall. highly recommend
Dear Francois,
The entire team would like to thank you for taking the time to write us such a warm and positive comment. We are delighted to see that you enjoyed your stay in its entirety. We look forward to welcoming you back to Orléans.
Best regards,
Thamara
Nice, quiet hotel. The only negative point: very complicated to park your vehicle in a street near the hotel....
Good stay, calm, comfort.
Very nice little hotel, top quality rooms. Warm welcome.
Dear Mr. Domingues,
Thank you very much for your positive review.
We are glad that you enjoyed your experience with us.
We hope to see you again very soon.
Kind regards
Salwa
We stopped in orléans on our way back home to Holland. We booked very late; colleague Tatiana was very helpful to make the correct choice, the family suite, and to organise effectively our very late arrival
the hotel is very clean and the matrasses excellent; the breakfast simple but it had all the necessary to start the day well; the hotel as such is not super modern, but is is clean which in our experience is not always the case in France; the price/quality ratio is correct
Dear Michiel ,
Thank you very muchfor your positive feedbacks and review regarding your stay
at our hotel.
We are looking forward to seeing you again at the Hotel des Cèdres Orleans.
Best regrads ,
Salwa
Easy to find hotel, very well located, plenty of parking nearby, 10 minutes walk from the train station and its shopping center. Neat and welcoming hotel. I highly recommend!
Madam, RUIZ
We thank you for your comment following your stay at the Hôtel des Cèdres.
Thank you very much for your positive review. It is a great pleasure for us to receive your compliments. Your satisfaction is a great satisfaction and encouragement for our staff. In order to offer you an impeccable service.
We hope to see you again soon.
Kind regards
Thamara
A first: successful!
Hello Mr. VALADE,
Thank you very much for your positive review.
We hope to see you again soon.
Kind regards
Salwa
The hotel is ok and the welcome is pretty good. On the other hand, parking nearby is a pain, and the shower is narrow with just a shower curtain. It's a shame because the room is spacious. The soundproofing on the street side is also not good (too bad, the garbage truck comes by at 5am). A breakfast service but no catering. Kind regards
Hello Mr. CARLE,
Thank you for taking the time to share your thoughts on your stay at our hotel.
We are delighted that you appreciated the welcome and the comfort of the room.
We regret, however, that some aspects did not meet your expectations.
Especially the soundproofing and the layout of the bathroom.
We take your feedback very seriously and are considering improvements to provide
a better experience for our future customers.
Regarding parking, we understand that this may be an inconvenience.
and are working to find solutions to facilitate access for our customers.
We hope to have the pleasure of welcoming you again soon.
Kind regards
Salwa
Todo genial.
View the hotel's answerSr. BOTELLA,
Gracias por sus comentarios tras su estancia en el Hôtel des Cèdres.
Es un gran placer para nosotros recibir sus elogios.
Su satisfacción es una grata satisfacción y un gran estímulo para nuestro personal. Con el fin de ofrecerle un servicio impecable.
Estaremos encantados de recibirle de nuevo en nuestro hotel. Reciba, Sr. Botella, el testimonio de nuestra más alta consideración.
Thamara
Very well located hotel in Orleans, close to the center. Pleasant garden, comfortable room.
Mrs. CHANUDET,
Thank you for your feedback following your stay. We are delighted to hear that you enjoyed our hotel. We look forward to welcoming you again.
Best regards,
Thamara
Comfortable hotel, very pleasant staff. The room was clean and the breakfast was good.
Mrs. Pascinto,
The whole team thanks you for taking the time to write us such a warm and positive comment. We are very happy to see that your stay enchanted you in its entirety. We will be delighted to welcome you again during your stay in Orléans.
We look forward to welcoming you again and send you our best regards, Madam Pascinto.
Thamara
Not adequate
View the hotel's answerMonsieur Gross,
Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à l'hôtel des cèdres.
Nous sommes désolés que le service et la prestation n’aient pas été du tout été à la hauteur de votre attente, Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services.
De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.
Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.
Thamara
Great location, very friendly staff and nothing was to much trouble. Parking on the street was fine, but a little tight at times (SUV). Only minor point would be a English TV channel.
Great hotel to see Orleans.
Dear Nigel,
Thank you for your review of our hotel.
We look forward to welcoming you again.
Best regards,
Tatiana
Prima ontvangst met interessante informatie over de omgeving.
Parkeren voor de deur, gratis.
Schone, kamer met goede bedden. Fijn sanitair.
Een uitstekend ontbijt.
We waren blij verrast door dit hotel.
Chapeau👍
Hallo Germaine,
Het hele team wil je bedanken dat je de tijd hebt genomen om ons zo'n warm en positief commentaar te schrijven. Het verheugt ons te zien dat u van uw verblijf heeft genoten. We kijken ernaar uit u weer te mogen verwelkomen in Orléans!
Hoogachtend,
Tatiana
Very pleasant hotel on a human scale, the welcome is attentive at all times, arrival, breakfast....
Dear Jacques,
The whole team thanks you for taking the time to share your comment. We are happy to read that you were satisfied with your stay. We look forward to welcoming you soon.
Best regards,
Tatiana
Sehr freundlicher Empfang. Leckeres Frühstück.
View the hotel's answerLiebe Ulrike!
Vielen Dank für Ihr sehr positives Feedback, das Ihre Zufriedenheit bezeugt und uns in unserer täglichen Arbeit bestärkt! Wir hoffen, dass wir Sie bald wiedersehen werden, um eine weitere positive Erfahrung zu machen.
Herzlichst,
Das Team von L'HÔTEL DES CÈDRES
Prima hotel met zeer vriendelijk en behulpzaam personeel en compleet en goed ontbijtbuffet.
View the hotel's answerGeachte Johannes,
Het hele team wil u bedanken dat u de tijd heeft genomen om uw opmerking te delen. We zijn verheugd te lezen dat u tevreden was met uw verblijf. We kijken ernaar uit u binnenkort te mogen verwelkomen.
Met vriendelijke groet,
Tatiana
die Dame, die uns bei unserer Ankunft empfangen hat, war sehr freundlich und hat uns viele hilfreiche Informationen gegeben. Das Frühstücksbuffet war in Ordnung, aber nichts besonderes. Das Zimmer war ansprechend; die Betten bequem. Leider war es im 3. Stock sehr warm, so dass wir die Fenster öffnen mussten und dadurch haben wir den Lärm der Strasse gehört. Eine Klimaanlage wäre daher sehr hilfreich gewesen; ich kann mit einem Ventilator nicht gut schlafen.
It is not normal (at the room rate 117 TTC) that the hotel does not have air conditioning in the rooms. Room 35 was sunny all day and I had 28 degrees! The night was therefore very hot and very uncomfortable. Too bad, without that, it was very good...
Deplorable experience: - error on the price on arrival - request for payment of the stay on arrival after having sweated a lot in 34 degree heat on a bike ride and after having laboriously installed the bikes in the dedicated room, all of this is not very welcoming! - 1st breakfast: we came down at 9:37, received barely a hello followed by "breakfast is until 10" and we were not the only ones to come down at this time - setting up in the veranda is an obstacle course because you have to carry everything yourself and without a tray so it's a waste of time - the toaster takes a long time to heat up - the machine for boiled eggs was off, we had to wait for it to boil - at 10:15 while we were finishing our breakfast the receptionist came to ask us to leave the room, the tone rose a little between us but I apologized to her - we slept very badly because of the heat, despite the provision of a fan (for information it is not good to sleep with this ventilation). We preferred to leave the window open. The street is terrible and noisy, the reception is at night even though the website says "quiet street" - I asked to change rooms to the 2nd at night, which was refused by management on the pretext of my behavior at breakfast. In short, a bad experience, the observation of a lack of professional attitude (receptionist who asks us to leave the room, who sulks, refuses to speak even the next day when she did not say hello or goodbye to us), a management that sticks to the professional's tune and does not give credit to the customer's word. The pillows are ridiculously small and flat, the bath towels have holes in them. The dried figs should be removed from the breakfast, an insult to real dried figs. Our stay in Orleans was not a success! Finish this kind of small family hotel, hundreds wondering how it got 3 stars… It's crazy to be treated like that for a bill of 260€ for 2 nights…… Hoping that something is done with this satisfaction survey.
Very nice experience in a hotel on a human scale. Pleasant welcome and spacious room
Upgraded to a garden view room.
Dear Harry,
Thank you for your review of our hotel.
We look forward to welcoming you again.
Best regards,
Tatiana
Lovely hotel staff very helpful couldn't have asked for more
Dear Amy,
Thank you for your kind words and we look forward to seeing you again.
Best regards,
Tatiana
No air conditioning, room overlooking noisy street. Pillows and bedding are not great. Given the standard of the hotel you expect to sleep like a baby. The welcome was however very good and water available with carafe downstairs, it's a very good idea.
A perfect night, calm and in cozy comfort. Thank you for the warm welcome and listening.
The hotel is very overpriced for what it has to offer, not even tea or coffee in the room. The bathroom amenities were difficult to use, especially the hand wash. Sparse equipment, not a closed wardrobe and no AC. The hotel really left a lot to be desired. Also diffucult check-in but very quick check-out. I don't recommend.
View the hotel's answerMr DESPOINA MICHAILIDOU ,Thank you for taking the time to share your opinion. Although we would have preferred your experience to have been more pleasant, your feedback and impressions are very important to us, as they help us to improve our services on a daily basis. Customer satisfaction is our top priority. If you give us the opportunity to regain your trust, we will be delighted to offer you the very best that our customers enjoy every day. Yours sincerely
Thamara
Super
View the hotel's answerMadame Mazeau,
Toute l'équipe vous remercie d'avoir pris le temps de nous écrire un commentaire si chaleureux et positif. Nous sommes très heureux de voir que votre séjour vous a enchanté dans son intégralité. Nous serons ravis de pouvoir vous accueillir une nouvelle fois lors de votre passage. Salutations dévouées
Thamara
Purtroppo l hotel è sprovvisto di aria condizionata e in una giornata con 37 gradi, quando pensavamo di andare in camera per rinfrescarci un po' abbiamo scoperto che in camera faceva più caldo che fuori. Nottata in bianco dopo 4 docce.
La camera e il bagno sono un pochino piccoli, ma poteva andare bene lo stesso se ci fosse stato un po' di refrigerio.
Il cliente prima di noi fumava e in camera c era puzza di fumo e sul balcone ancora il posacenere con 8 mozziconi di sigarette dentro.
La colazione è accettabile, il panino era buono e fresco, il personale è molto cordiale.
Signor Antonio,
La ringraziamo per averci scritto dopo il Suo soggiorno. Ci dispiace che non sia rimasto completamente soddisfatto del suo soggiorno. Comprendiamo che la mancanza di aria condizionata in camera possa essere stata un inconveniente. Ci scusiamo per questo e prendiamo nota dei vostri commenti perché ci aiutano a migliorare i nostri servizi ogni giorno. La soddisfazione dei clienti è la nostra priorità. Saremo lieti di accogliervi nuovamente a Orléans. Cordiali saluti, Thamara
Friendly staff. Well-located hotel, close to the city center and quiet.
Dear Philippe,
Thank you for your positive review.
This is exactly the kind of feedback that motivates us, every day, to give our best.
Hoping to see you again soon
Kind regards
Salwa
Not knowing the city, we were very well guided by the person who welcomed us. She provided us with a map and very precise and useful directions to visit the city. The hotel itself is well located: a little set back from the city but quickly accessible. Parking was free when we stayed there but it could change, which is a shame. The rooms are comfortable. The shower is quite large. It would be missing mosquito nets on the windows to open at night without risking being bothered.
Hello Emilie,
The whole team thanks you for your detailed review.
We are glad that you appreciated the welcome from our staff as well as
our location.
We will take measures to prevent mosquitoes from disturbing
your sleep.
Hoping to have the opportunity to provide you with an improved experience during your
next visit.
Kind regards
Salwa
Goed hotel heel dicht bij het centrum. Prettige ontvangst en lekker ontbijt.
View the hotel's answerDear Marius ,
Thank you for your kind words !
We are delighted to hear that you enjoyed our location and friendly reception.
We look forward to welcoming you back in the future.
Best regards
Salwa
Hello Perfect welcome 👍 Decoration and ambiance of the perfect hotel 👍 Missing air conditioning and fan in the room which is noisy and cannot be configured to stop and without a remote control Finally no water pressure at the shower head in the bathtub.
Hello Solenne,
We appreciate your detailed feedback on your stay. We are delighted that you rated the staff, decoration and ambiance of our hotel as positive points. We understand that the lack of air conditioning in the room may have been an inconvenience. We apologize for these inconveniences and take note of your comments. We hope to have the opportunity to welcome you again and offer you an even better experience.
Best regards,
Tatiana
Lack of air conditioning.
Camera e bagno ampi e puliti. Hotel a pochi minuti dal centro. Possibilità di parcheggiare nelle vie limitrofe dopo le 19 e fino alle 9 del mattino successivo e di domenica. Molto utile il suggerimento ricevuto alla reception dello spettacolo suoni e luci avvenuto sulla cattedrale alle 23:00 (grazie, è stato veramente bello).
View the hotel's answerSalve caro Salvatore,
Grazie per la sua recensione sul nostro hotel.
Siamo lieti di sapere che avete apprezzato il nostro hotel.
Saremo lieti di accogliervi nuovamente.
Cordiali saluti,
Tatiana
Nice reception and very helpful!
Excellent breakfast
It could use airconditioning because it was very warm during the night and the high temperatures
outside
Hello Dear Guest,
The entire team would like to thank you for taking the time to share your
feedback.
We are pleased to read that you were satisfied with
your stay.
We look forward to welcoming you soon.
Best regards,
Tatiana
Cosy old school hotel at the edge of downtown. Perfect place to explore Orleans.
View the hotel's answerDear PETER ,
Thank you very much for your positive feedbacks and review regarding your stay
at our hotel.
We look forward to welcoming you again soon.
Best regards,
Salwa
Zimmer im 4. Stock sind viel zu warm, Raucher auf dem Balkon nebenan beeinträchtigen den Aufenthalt sehr, Balkon enttäuschend (alt und kaputt). Bettdecke roch nicht frisch, Möbel teilweise verstaubt.
Ansonsten alles ok, tolle Stadt, Lage ist optimal, der Empfang sehr freundlich und kompetent.
Welcome, we receive all the useful information directly.
Dear Mrs CORNWELL,
We thank you for your positive feedback.
We are delighted that you are satisfied with our welcome and the information
provided upon your arrival.
The whole team hopes to welcome you again.
Devoted greetings
Salwa
very nice hotel in very nice neighbourhood. close to major attractions, only a 20 mins walk to the city center. very friendly reception
View the hotel's answerDear KIRSTEN ,
We thank you for your kind words.
We are delighted to hear that you enjoyed our location and friendly reception.
We look forward to welcoming you back at our Hotel.
Best regards
Salwa
Very good WELCOME, very well located hotel. Only downside, the size of the bathroom is very small.
Hello Mr. ROCK,
The entire team thanks you for your positive review.
We are happy that you appreciated our welcome and our location.
We take note of your comment on the size of the bathroom and we are working to improve this point.
Devoted greetings
Salwa
Very good value for money for this hotel, very well located in the city center in a quiet street!
Dear Mr PETIT,
Thank you very much for your excellent feedback!
We are very happy to see that you enjoyed your stay in its entirety.
We will be delighted to welcome you again during your visit to Orléans.
Devoted greetings
Salwa
Expensive for the service provided. No parking, no air conditioning. We had to sleep with the window open and the mosquitoes invited themselves.
Hello Mrs FRAICHARD,
We are sorry to learn that your stay did not meet your expectations.
Your feedback is important to us and helps us improve.
We hope to have the opportunity to provide you with a better experience in the future.
Devoted greetings
Salwa
Excellent value for money, especially the breakfast. The room was very comfortable. The staff was very friendly and eager to accommodate my needs.
Hello Mrs ASKIN,
The entire team thanks you for your glowing review.
We are delighted to have met your expectations.
Your satisfaction is our priority.
Looking forward to welcoming you again.
best regard
Salwa
Hôtel absolument affreux - un vrai trou à rat à éviter à tout prix.
Publicité mensongère concernant le parking - il n’y en a pas.
Matelas trop mou , douche un peu vétuste mais fonctionnelle.
View the hotel's answerCher CORENTIN,
Nous vous remercions pour votre retour.
Nous prenons en compte vos remarques concernant le matelas et la douche.
Nous nous efforçons constamment d'améliorer le confort de nos chambres et espérons vous offrir une meilleure expérience lors de votre prochain séjour.
Salutations dévouées
Salwa
I appreciated the warm and professional welcome from both people upon our arrival and at all times. I thank them Sincerely
Dear Michelle,
We warmly thank you for all your compliments. We are delighted that you appreciated the friendliness of the staff.
We look forward to welcoming you soon.
Best regard,
Tatiana
Very satisfied
Dear Anne,
Thank you for your appreciation following your stay with us.
We are delighted to learn that you enjoyed our hotel.
Looking forward to welcoming you again.
Best regards,
Tatiana
Le jardin est appréciable.
View the hotel's answerCher Client,
Nous sommes très heureux de lire que nous étions à la hauteur de vos attente. Merci infiniment pour cette belle note.
Au plaisir de vous recevoir à nouveau!
Bien cordialement,
Tatiana
All you need to know is that you get to know people, go ahead and do it, top!
Geachte Mario,
We will gladly give you positive feedback and you will receive positive feedback from us at our hotel. We hope that we will be happy with you.
Met vriendelijke groet,
Tatiana
We took a family room for 2 adults and 3 children. Everything was perfectly clean, beds made. Very spacious room and bathroom! Breakfasts were simple, but good choice and quality! Not to far from the center of Orléans and good parking space (for free) around the hotel.
Dear Kevin,
The entire team would like to thank you for taking the time to write us such a warm and positive comment. We are delighted that you enjoyed your stay in its entirety.
We look forward to welcoming you back to Orleans. And thank you again for your excellent rating.
Best regards,
Tatiana
Very warm welcome and kindness from the staff, thank you. A little disappointed by the decoration and equipment of the hotel, which is aging and has been redone to a minimum. I also suffered from the lack of air conditioning in the room, it was too hot in the room to sleep well. I find the price unfortunately not in line with the comfort of the hotel.
Dear Customer,
The whole team thanks you for this very good feedback that you took care to share. Your feedback helps us improve. We hope to have the pleasure of welcoming you again to the Hôtel des Cèdres.
Dedicated greetings,
Tatiana
Good overall with sound insulation still leaving something to be desired
Dear Customer,
Thank you for expressing yourself following your stay in our establishment. We are sorry to see that some of our services did not satisfy you. We look forward to welcoming you again during your next visit to Orléans.
Devoted greetings
Tatiana
Very good hotel located 10 minutes from the city center always room to park near the hotel in the parallel streets the cleanliness is very good the pleasant staff l in short nothing to complain about too bad the air conditioning is missing but the receptionist m 'as said that it was planned for the moment there is a fan in the room good that is also ok if not we can open the windows
Dear Customer,
We thank you for this positive and encouraging review of our establishment. We are delighted that the discovery of our establishment has brought you complete satisfaction. We are delighted that you appreciated the friendliness and kindness of our team. We hope to have the pleasure of welcoming you soon.
Kind regards, Tatiana
Too bad the insulation with the upper floor is not sufficient
Dear Customer,
The entire Hôtel des Cèdres team thanks you for taking the time to share your comment. We take note of your comments regarding insulation.
Looking forward to welcoming you again. Remaining at your disposal.
Best regards,
Tatiana
Perfect, nothing to complain about. Welcome, service, calm. All.
Hello Jean-Yves,
The entire team thanks you for taking the time to write us such a warm and positive comment. We are very happy to see that you enjoyed your stay in its entirety. We will be delighted to be able to welcome you again during your visit to Orléans. And thank you again for the excellent rating.
Dedicated greetings.
Tatiana
Very disappointing for the price! 4 beds in 16m2! You can hear everything between the floors as if you were there, not to mention the footsteps and noise from above! Pastries late for breakfast and in addition mini pastries! With very little choice! No parking, I had to walk 15 minutes in the streets around the hotel to find a place about 500 meters away! Really a very bad experience. Not to mention the price which is excessive in view of the services. I really feel like I've been robbed! Not recommended!
Very good hotel overall Other guests of the hotel on the other hand very noisy on Sunday morning (children screaming in the corridors, parents who do not manage) A little advice: The shower curtain is very small so there are risk of spilling water
Dear Customer,
The entire Hôtel des Cèdres team thanks you for taking the time to leave a comment. We are sorry that our establishment did not meet your requirement in terms of tranquility. Your feedback helps us improve.
We hope to see you soon.
Dedicated greetings,
Tatiana
very pleasant stay, comfortable room
Dear Customer,
Thank you for taking a moment to write to us about your feelings following your stay with us. Thank you very much for all the compliments.
Looking forward to welcoming you again.
Yours sincerely,
Tatiana
I canceled my reservation at the last minute due to a medical emergency; the mother of my friend with whom I was supposed to spend a weekend in Orléans had to go to the emergency room. And the Orleans hotel took me out of the room for 114 euros, thieves, really very professional. The next time I would go through booking, with them at least I could have canceled without retaliation. A good bunch of thieves
Hello Mr. PENEAU,
You presented yourself at the hotel reception on Saturday afternoon asking for some information; parking city map etc...
The receptionist wanted to check in with you but you didn't want to, pretending that you would have come back later.
On the reservation confirmation, it is clearly indicated that cancellations without charge are made before 48 hours, after which it is charged.
We have no proof specifying the hospitalization, so the person did their job.
This did not deserve the insults by phone and email.
For information, cancellation deadlines are the same on BOOKING.
We listen to our customers when necessary and know how to take action.
Given your rude and insulting behavior this will not be the case and we strongly recommend that you change your behavior otherwise we will be obliged to file a complaint against you.
Sincerely,
Dorothée ARTHUS
Direction
Lovely room in a quiet location on the edge of the town. Near to the station. Nice view in the garden at the back. Friendly people. Ok breakfast. Wooden floors so authentic but you can hear your upstairs neighbours activities. Special room to leave your bikes. Free parking in the street.
View the hotel's answerDear Mme BOLT,
Thank you for your comment.
The satisfaction of our customers is our priority and we take into account all the remarks of in order to improve our services.
We would be delighted to welcome you on your next stay in Orleans .
Best regards ,
Dorothée
Very good host, very welcoming staff
Hello Mrs MATHE,
We thank you very much for your warm and motivating comment for the entire team.
We would be delighted to welcome you during your next visit to Orléans.
Dedicated greetings,
Dorothy
No soundproofing, nonchalant welcome! Mass of dust under the beds. Very narrow stairs and elevator
Hello Mr ROUSSEAU,
We have read your message and we understand your dissatisfaction.
You can take the time to read reviews from other customers detailing the cleanliness of the establishment as well as numerous comments on the quality of our welcome.
However, we were contacted by several rooms during your stay in order to
let us know about the noise coming from your room after 10 p.m.
In any case for a member of your family, the intervention of the receptionist on duty was a failure, we had to intervene around 11:30 p.m. to restore silence and apologize to the other tenants.
We are used to welcoming families with children because we have several family rooms and we have never had to deal with this kind of behavior and such lack of respect.
I therefore understand that our establishment does not suit you and I inform you that no reservation with us will be granted to you in the future for the peace of mind of our customers.
Sincerely
Mrs ARTHUS
Direction
It was perfect with a very good welcome and service. I highly recommend.
Hello Mrs DEBELLE,
It is with great satisfaction that we read your comment.
We warmly thank you for taking the time to share your satisfaction.
We would be delighted to welcome you again during your next stay in Orléans.
Dedicated greetings,
Dorothy
Very poorly soundproofed hotel. We hear everything and everywhere. A hotel like this is a place where you come only to sleep but the poor insulation of this hotel makes that impossible. This is the worst hotel we have ever stayed in. We heard people in the corridors, taking the elevator, moving and talking in the room above, going to the bathroom and even lovemaking.... In short we were happy to leave. The quality/price ratio is therefore bad.
Ms ROUSSEAU,
We are scandalized to read your comment.
Knowing that I had to intervene after 11:30 p.m. to calm down the other customers at whom you yelled.
The intervention of the receptionist on duty did nothing and in fact you showed a lack of respect for her.
How can we allow ourselves to judge an establishment when we are at the origin of the problem!
Fortunately that evening, we had regular customers who knew us and did not understand your insolent behavior.
Please note, Ms. ROUSSEAU, that many customers stay at the hotel with their families.
Well-behaved children do not make noise and respect other tenants but just lead by example.
It is therefore clear that our hotel does not suit you and you will understand that we will no longer record reservations from you for the peace of mind of our customers.
Sincerely ,
Dorothée ARTHUS
Direction
Such helpful people. Went beyond what I expected. Lovely breakfast. Great location and quiet …. Good room
View the hotel's answerDear MR PRETTY
The entire team would like to thank you for taking the time to write us such a warm and positive comment.
We look forward to welcoming you back to Orleans.
Bests regards ,
Dorothée
Welcoming and smiling staff. What a pleasure. THANKS
Hello Mr DEMEFFE,
The entire Hôtel des Cèdres team thanks you for taking the time to share your satisfaction.
The well-being of our customers is our priority and we are delighted to read this comment which is so motivating for us.
I'm looking forward to seeing you again .
Dedicated greetings,
Dorothy
Freundliches Personal.
Sauberes und großes Zimmer mit Bad und separater Toilette
Lage des Hotels ideal, da man in 10 Minuten zu Fuß in die Stadtmitte laufen kann.
Gutes und an Auswahl ausreichendes Frühstück, besonders schön sind die Frühstücksplätze
im Wintergarten
Sehr geehrter Herr
Wir freuen uns sehr über Ihren Kommentar, den ich mit dem gesamten Team teilen werde.
Wir danken Ihnen herzlich dafür, dass Sie sich die Zeit genommen haben, Ihre Zufriedenheit mit uns zu teilen.
Wir würden uns freuen, Sie bei Ihrem nächsten Aufenthalt in Orléans wieder begrüßen zu dürfen.
Mit freundlichen Grüßen ,
Dorothée
good service and pleasant welcome
Hello Mr. AUDRAS,
The whole team thanks you for your good comments.
We hope to see you again soon in our establishment.
Devoted greetings
Dorothy
Parking too far and poorly designed lighting near the bed Pastries and frozen bread with a wait
Hello Mr ROBYN,
The entire team thanks you for taking the time to write us this comment.
We are sorry to learn that you were disappointed with the layout of the room and the wait at breakfast.
We take all comments into consideration in order to improve our service.
We have several types of rooms with different facilities to satisfy you as best as possible and we would be delighted to offer them to you during your next visit to Orléans.
Devoted greetings
Dorothy
Friendly staff. Very clean establishment.
Hello Mr VANEL,
We thank you very much for taking the time to write this comment.
The satisfaction of our customers is our priority and I will not fail to share your message with the entire team.
We look forward to welcoming you during our next visit to Orléans.
Dedicated greetings,
Dorothy
The decoration and the garden are superb. Breakfast in the morning in the veranda is a pure pleasure.
Hello Mrs FUHRY,
The whole team thanks you for your good comments.
We hope to see you again soon in our establishment.
Devoted greetings
Salwa
this is the first time that I have been asked to pay a deposit even though I paid on arrival after a deposit by card when booking to cover my expenses even though there is no fridge or perhaps to cover the flights
Hello Mr. MARMORAT,
Thank you for sharing your feedback with us.
The deposit or more precisely the "pre-authorization" is requested to cover possible damage to the room. The blocked amount is automatically released at check-out.
We sincerely apologize for this inconvenience.
We hope you had a good stay.
Devoted greetings
Salwa
Pleasant welcome. Decent room and breakfast. A hot water outage.
Hello Mr MAUREL,
We thank you for taking the time to leave us your opinion in comments.
We make it a point of honor to make each guest's stay pleasant and we ask you to please accept our most sincere apologies.
Devoted greetings
Salwa
Warm welcome, attentive staff and very good advice to make our stay more pleasant. We liked the comfort of the room less. Very spacious but located in the attic so it was very hot and the room is not air conditioned. Average bedding quality. The hotel does not have private parking but we were able to park on the street a few hundred meters away.
Hello Mrs. ABDELHALIM,
The entire team thanks you for taking the time to write us this comment.
We are sorry to hear that you were disappointed with the layout of the room.
We will be delighted to be able to welcome you next time and offer you other rooms more suited to your expectations and comfort.
Devoted greetings
Salwa
Prima hotel op loopafstand van het centrum. Wij overnachten hier vaak op weg naar het Zuiden. Ontbijt hebben we nooit voor gekozen dus daarover geen oordeel. Gratis parkeren in de straat waar je auto ook veilig staat.
View the hotel's answerDear Madame KOOLEN ,
Thank you very much for your positive feedbacks and review regarding your stay at our hotel.
We are looking forward to seing you again.
Best regards
Salwa
A hotel on a human scale, very pleasant.
Hello Mr LAMBERT,
The entire team thanks you for taking the time to write us such a warm and positive comment.
We will be delighted to be able to welcome you again during your visit to Orléans.
Devoted greetings
Salwa
Hotel booked 2 hours before my arrival at a very reasonable price. Impeccable room and bedding. Kind and smiling staff. Superb breakfast. In short, nothing to complain about!
Hello LAURELINE,
We thank you for your kind comments and your perfect score! We are delighted to know that you enjoyed your stay at the Hôtel Des Cèdres!
Your satisfaction is our top priority, and we are happy to have been able to meet your expectations during your stay. We hope to have the pleasure of welcoming you again soon for an equally pleasant experience.
Yours sincerely,
Tatiana
GOOD.
Good morning,
Thank you very much for your reply.
We will be delighted to be able to welcome you once again during your visit to
Orleans.
Devoted greetings
Salwa
Too bad, very poorly soundproofed
Hello Mr Loiseau,
Thank you to send us your comments.
We sincerely apologize for this inconvenience.
We hope to see you again in our establishment and make your stay
pleasant.
Devoted greetings
Salwa
Always very friendly welcome, we found the usual room - with high quality accommodation. nothing to complain about the fair price for this very pleasant stay.
hello Mr ANTHONIOZ,
We thank you for your warm comment.
We are delighted to read that you enjoyed your stay and we hope to see you again next time you visit Orléans.
Dedicated greetings,
Dorothy
Coffee served on demand is average
Hello Mr BQQUET,
We thank you for taking the time to write us a comment.
The satisfaction of our customers is our priority and we take into account all comments in order to improve our service.
I'm looking forward to seeing you again ,
Dedicated greetings,
Dorothy
Als gezin op doorrit naar Spanje met wagen. Orleans is a convenient city and a perfect hotel for comfort. Please note that the telephone reservation has been made and the reception has been received and the message is received, so you will be able to receive it. Heel warm in family and where it is heated. Alsook de bedden sliepen als engelen. We are here today and we are still in Orleans today. Dank voor de leuke overnachting. Family of Meyere-Maas
Warm welcome and excellent breakfast - thank you!
Hotel with careful decoration, well located in relation to the city center, easily accessible on foot. Charming garden.
hotel well located comfortable comfortable disappointing breakfast
Very welcoming and pleasant staff! It is very pleasant. ! Our simple and clean room, everything we asked for!
The hotel was clean, comfortable and quiet. The breakfast was also completely sufficient and delicious. Unfortunately, our room was extremely noisy. That is the only criticism of an otherwise impressive hotel stay.
Pleasant hotel in a good location with welcoming and helpful staff.
Very happy, especially compared to hotel apartments.
Not very commercial. I have been to this hotel several times for work. For my last stay, I had a schedule change to make and I wanted to cancel my reservation by calling them. The hotel refused my request
there is one thing that I REALLY appreciated: the TV was turned off at breakfast; it became extremely annoying to have to endure looping news or music when you get up in the morning and want to be quiet to dream or read while having your coffee, thank you to the young man for not having turned on the TV
The calm, the cleanliness, the bedding are very satisfactory.
The Hôtel des Cèdres is a hotel that we know (several visits per year), it is a sure value (quality, welcome ok, 10 minutes walk from the city center).
Hotel Too noisy, due to the wooden floors (I think) which transmit all the noise, moreover, I could hear the discussion from the room next door on the telephone. Bathroom too narrow Breakfast too light, little choice in terms of sweets Too bad because the room is well decorated, perfect welcome, good location
Beautiful hotel with careful decoration, the only downside is the noise of the heating pipes whistling continuously, which can be annoying at night but the very friendly welcome and hearty breakfast in a lovely setting, a great experience.
Very good night at the Hôtel des Cèdres. 2nd time we go there. Good buffet breakfast.
Nothing to say, it was perfect and the staff very nice thank you
The welcome and excellent breakfast, very quiet 10 minutes from the train station, the city center, the best thank you see you very soon Christian S.
Well located and pleasant hotel
Charming hotel, clean room, tastefully decorated, exemplary welcome. It's a shame that the sound insulation isn't perfect, but that didn't stop us from sleeping!
The hotel is ideally placed for visiting Orléans. The welcome was very pleasant and the staff attentive. We will certainly come back as cycle tourists, the hotel has secure spaces for bicycles.
A very warm welcome and a team available to help me get the room that best suited my needs.
Very nice home. good overall
very nice and very clean hotel
Everything is perfect: a well-designed, pleasant product where everything is in perfect condition and works. This has become so rare!
a little smile would have been appreciated by the nice guy at reception after a 3 hour drive ;)
I have been coming to this hotel for several years now, and there is a reason :-)
The room was very good, the floor a little noisy. On the other hand, the breakfast is of poor quality, low-end tea (Lipton and little choice) and orange juice as well. No added value for the so-called continental breakfast, little choice and lack of variety. Nothing local
Very warm welcome, quality of service and bedding very good
Very pleasant small hotel for a weekend in Orléans, clean, comfortable and quiet. Very easy to park on the street for free.
Informations erronées sur l hôtel rien autour impossible de prendre une douche sans tenir le pommeau placer trop bas douche idéal pour un hobbit
Pas de chauffage dans la chambre obliger d utilisé un petit soufflant bruyant allez chez Ibis à 100 m beaucoup mieux
Incorrect information about the hotel
Clean, quiet, staff available, comfortable bed, no WiFi. 10 minutes walk from the city center.
Fairly large room, very pleasant staff, too bad the room above us made a lot of noise until very late, the staff apologized for this.
Adorable welcome with always a good mood and really recommended!!!! Boon family of Belgium
Very satisfied with our accommodation in this hotel, only the impossibility of parking in the nearby area, unless a space becomes available in the street. We were lucky that we did not have this during the busy period of the city.
Hello, The big downside is that the rooms are not soundproof even though the room where we slept had been redone. We chose this hotel because there was no choice given the event that weekend. The decoration was nice. To rest on a Saturday and Sunday morning, it's a mission impossible after having had a pleasant time at the Loire Festival. Damage !
Nettes Stadtholel mit gutem Preis/Qualitätsverhältnis.
View the hotel's answerThe hotel is well located, the rooms, the welcome, the breakfast are perfect. I only have 3 criticisms: the absence of a garage, a price €20 higher than hotels in its category, absence of mini bar.
difficulty parking
We enjoyed our stay, When we were not able to find parking due to a festival in town, we were offered by the receptionist to use her spot which we greatly appreciated. WONDERFUL SERVICE!!
Very well located hotel, close to the center of Orleans. Very clean hotel. Big big downside, very very very noisy hotel from 7 a.m.… Too bad, if you want to rest in the morning hotel to avoid!
The staff were incredibly friendly. Directed us to the city centre for dinner and we're very accomodating. Contact throughout the booking was excellent and prompt. The hotel was perfectly sited, the rooms were very nice. We had a twin and a double and the double was small, not an issue, but very very hot. No air conditioning just fans. The larger twin room was a bit cooler thanks to more space.
One of the few hotels offering a family room which was vital for us.
Not sure how you'd fix without installing air con, maybe on the windowsill?
Amazing knowledgeable receptionist.. poir sized tiny room for 4 of us. Very poor quality sound proofing....we were kept awake for hours by the people above sounding like they were rearranging the furniture late at night. Good breakfast
Great hotel
Room too hot and noisy in the morning on the street
No aircon! Roasting hot day, room in attic so like a sauna. Bathroom incredibly hot and just a hand held shower. As a family room, it was quite a squeeze for 4 people. Advertised as having parking on Booking.com but only after booking does it tell you that it’s on road parking or in a pay and display. Bit worrying if you’re on a stop over and still have luggage etc in the car. Poor WiFi connection.
A very warm and friendly welcome. Fresh and clean room. Perfect location.
View the hotel's answerVery friendly welcome but lack of air conditioning
This a beautiful hotel. Lovely decor, friendly staff. A spacious room and a delicious breakfast. It’s 10 minute walk to the care of town, free parking outside and we would highly recommend.
View the hotel's answerNice place to stay. Nice garden and the staff is very helpful!
View the hotel's answerIt’s good for a night, nothing special.
C‘était très gentil de nous servir encore le petit déjeuner à 9.55h!!!
Heureux !
Muy cerca del centro, fácil aparcar, habitación amplia, buena limpieza.
Well run hotel, good sized garden side room very quiet with brilliant blackout curtains
Nice hotel at a convenient location just near the city center. Staff is nice and polite and helpfull in finding the right spots to visit. Room was also nice (5 persons family room) although the room was way too hot (temperaturen around 33 degrees celcius that period). There was no airco and the fan did not give much relief unfortunately. The breakfast was affordable and was good. Besides the sweaty night, the stay was great!
Hartelijke ontvangst! Prima kamer met goede bedden en badkamer. Wel wat warm op de kamer. Een airco zou dit hotel perfect maken. Op loopafstand van het centrum.
Too bad the hotel is not air conditioned.
The Hotel is very clean, and very well located; it is close to the city center, just 10 minutes on foot. The setting is warm; the decor is pretty! The breakfast served in the morning is very good. Cherry on the cake ; Always welcome with a smile regardless of the person at the reception. I particularly salute the professionalism and kindness of Salwa; she explained to us the directions to take, the places to visit without even being asked. We were very well received. Salwa is really on top! It was the first stay in Orleans; if we go back; we know where to stay to stay! We recommend 100%
Very friendly hotel staff and very nice room. We will definitely come back on a future visit.
Very nice hotel, quiet but very close to the city center. Perfect welcome. Possibility to park for free very easily in the street. Comfortable room with quality bedding. Room overlooking a very pleasant little garden. Very good breakfast, plentiful with salty and sweet choices, taken in the glass roof.
Mooie rustige kamer met zicht op de tuin. Goede algemene verlichting. Hotel op wandelafstand van het station en van het stadscentrum. Vriendelijke en behulpzame receptie. Goed ontbijt.
Charming, quiet, family-run hotel, very friendly. Hearty breakfast. To recommend
Well located in Orleans. Clean boutique hotel and comfortable bed.
Act-Eco : Sustainable stay
7.5/10
- Energy management
- Water management
- Biodiversity management
- Waste management
- Responsible purchasing
- Social
- Societal
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Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
The hotel's electricity supplier is actively committed to sustainable development.
The hotel has facilities for soft transport
The hotel promotes sustainable modes of transport
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Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel monitors its water consumption.
The toilets have water-saving flushing mechanisms.
The appliances using water in the hotel undergo regular maintenance.
The hotel treats its wastewater.
Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel monitors its water consumption.
The toilets have water-saving flushing mechanisms.
The appliances using water in the hotel undergo regular maintenance.
The hotel treats its wastewater.
-
The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel has put in place sustainable techniques for exterior maintenance.
The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel has put in place sustainable techniques for exterior maintenance.
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Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel sorts and disposes of hazardous waste.
The hotel has put in place waste reduction goals.
The hotel has put in place actions to reduce its waste.
The hotel limits food waste
Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel sorts and disposes of hazardous waste.
The hotel has put in place waste reduction goals.
The hotel has put in place actions to reduce its waste.
The hotel limits food waste
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Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers unpackaged/loose food products
The hotel offers local produce.
The hotel offers seasonal produce.
Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers unpackaged/loose food products
The hotel offers local produce.
The hotel offers seasonal produce.
The hotel offers certified organic produce.
The hotel offers certified ethical produce.
The hotel has implemented a solution to replace the plastic welcome bottle, in order to reduce its plastic consumption
When possible, the hotel buys its non-food products locally.
The hotel does at least part of its laundry in-house.
The hotel uses environmentally friendly non-food products
The hotel uses refillable hotel amenities
The hotel does not use disposable tableware.
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Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
Employees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
Employees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
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Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel has been awarded an environmental label
The hotel has implemented measures against all forms of exploitation or harassment.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
The hotel promotes its sustainability initiatives and encourages guest involvement.
The hotel promotes its sustainability initiatives and encourages employee involvement.
Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel has been awarded an environmental label
The hotel has implemented measures against all forms of exploitation or harassment.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
The hotel promotes its sustainability initiatives and encourages guest involvement.
The hotel promotes its sustainability initiatives and encourages employee involvement.
The hotel organises training sessions for its employees, supporting them and helping them to develop their skill sets.
Frequently asked questions about the institution Urban Style Hôtel des Cèdres
How do I get to the hotel Urban Style Hôtel des Cèdres?
What accommodation can I book at the hotel Urban Style Hôtel des Cèdres?
What is the cost of a stay at the hotel Urban Style Hôtel des Cèdres?
What languages are spoken by the staff of the Urban Style Hôtel des Cèdres hotel?
- English
- German
- Italian
- Spanish
- French
How can I cancel my booking?
With one click you can cancel from your booking confirmation email.
If not, please contact the establishment.
*Subject to the hotel's non specific booking conditions, only made from logishotels.com and within the cancellation deadlines in force.
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