Logis Hôtel le Relais de Sassenage

Some suggestions to improve your services. Room 214: dust, remove cobwebs and black marks resembling mold under the desk with the telephone....it is at the height of the bed....strong contrast with the rest of the establishment which is rather nice and well-kept. Evening service: as part of the stopover evening, I ask if I can swap dessert for a simple fruit....I am immediately told "no"....I insist, showing my surprise and I am told "yes an apple"...which suits me. When it is time for dessert, the waiter hands me the apple from hand to hand....I ask if I can have a knife, making him understand that it is more practical; he comes back with the knife with the "blade" side in his hand....and without a plate.....nothing serious in itself, just the feeling that he was doing his job without real passion or motivation.....strong contrast with the welcome at the reception when I arrived. Charming and friendly young woman.... a strong contrast with the quality of the cuisine.

Perfect in every way

The hotel is well located in a quiet area. The staff is very attentive, nothing more to say. Thank you

Great welcome, impeccable dinner, top service. The room is ok. However, I find the breakfast a little light and expensive.

Very warm welcome, very friendly and attentive staff

A very pleasant hotel where the emphasis has been placed on a warm welcome and good food.

Hotel located in an uninteresting business area. Room cramped compared to what we usually have for the same price. Modern hotel with soul. Frankly mediocre restaurant

Good hotel, too bad I hadn't been warned that there was no restaurant as it was taken up by a dinner show, so I can't comment on the hotel as a whole, room and breakfast very good.

Very friendly welcome, decent room, good cleanliness, there is a bit of a lack of space in the room, but we asked for a queen size bed so we can't have everything. Perfect room for a stopover. Restaurant service is pleasant and we ate very well. Congratulations to the team

Very welcoming staff, good food. As for the rooms, the maids do what they can but it needs a good coat of paint (scratched and dirty walls and doors). It's quite depressing. Too bad...

Good location and quality of reception. Top stopover package

Very good welcome, correct room.

We are regulars! See you soon

Hotel where I have been staying for many years. The staff is very welcoming and very friendly. The hotel is very well located, easy to access, parking available and all the facilities required for a good stay. Various small problems encountered during my many stays: - 1 broken office chair - The rooms located on the stream side are very dark and have major humidity problems - Quality of some equipment is aging (in particular certain elements of the bathroom and the bedding)

Overall ok, but the hotel only deserves 2 * The hotel deserves more care in general maintenance (false ceiling in the breakfast room stained by water leaks from the roof, the carpets in the corridors are very stained, the toilet paper holder is broken, the skirting boards in the rooms need to be repainted, mold is appearing on the bathtub joints, etc.). Good luck

Very clean and quiet hotel. The family room is very practical. We were delighted. The hotel restaurant being closed on Sunday evening, we were very well advised to dine outside.

Clean, pleasant hotel, quick welcome and check out, friendly staff. Free parking. Pets allowed with extra charge. Not easy to find without an updated navigator. The restaurant has reasonable prices, but the quality seemed to us to be improvable, the choice limited and the execution of the dishes questionable. The convenience however is an appreciable value and the restaurant "la zebra" is comfortable and nice. I would go back to sleep (room for 4, a double bed on the mezzanine with a semi-removable ladder to access it, exactly as pictured on booking, it is a pleasant and well-made solution. clean bathroom, conguo, everything works, comfortable bed, quiet room, controllable and working air conditioning,) there is no elevator. However in the morning the room must be cleaned by 10.30, then it is omitted, so either you vacate the room by that time, or you give up the cleaning. They knocked twice on the door to clean. It would have been better to have known that we had to get up early, but we were not informed.

Very friendly welcome Responsive and courteous staff

Très bon accueil

Excellent welcome

Very pleasant stay in this hotel with swimming pool and restaurant. It is close to the highway but well isolated. The swimming pool is very clean and very enjoyable in good weather. The restaurant is very good and the recipes are original and the dishes very well presented.

Perhaps add information in the rooms regarding swimming pool times, meals, etc.

Endroit très sympa, très propre, piscine super et personnel super sympa et accueillant.
Restaurant très bon !
Ne pas hésiter à s y rendre

Simple and unpretentious hotel but with a very good level of service. An unexpected swimming pool, a pleasant terrace, a quality restaurant and unreserved cleanliness make us forget the location in a somewhat ugly but practical artisanal area because it is close to the motorway junction. The hotel is pleasant and air-conditioned. Very good value for money. And thank you to the director and her team for their welcome.

Great, kind staff who welcomed you. I highly recommend.

Beautiful setting, great food and wonderful staff.

A wonderful welcome from very friendly staff

Room was smaller then anticipated and not very clean. Very humid in the room to the point floor was wet and clothes were all damp in my suitcase. No ventilation in the bathroom so steam from shower never got vented out.

Warm and friendly welcome, impeccable and comfortable room. Quality and excellent meal. Very kind staff. Don't hesitate to go there for a short stay

This is well located for a stopover and has secure parking for motorbikes, but I neglected to ask for a non-smoking room and my room smelled of cigarettes.

Very clean hotel, super welcoming staff and generous breakfast. Perhaps a little expensive, especially breakfast. But the quality was there

Bathroom needs a facelift Lots of humidity throughout the room

Room too humid, no ventilation and impossibility of leaving the window ajar.

Despite a late arrival time, everything was done to be able to access the rooms. THANKS

Encore miette de croissants sur table de nuit (du client précédent) Salle de bain pour handicapés. Raclette pour netter le sol de la douche se trouve contre le mur, raclette dégoutante. Siège shower for handicapés très sale. (bactéries) pédale-poubelle dégoutante (bactéries) rideaux chambre trop courte (plus court que les rails des rideaux), without a room with a "sombré" restaurant style réfectoire, all the world with regard (pas agréable) - pour cette raison dinner in Grenoble ville. PDJ était OK (salle)

Restaurant is nice but the food is a bit pricey for what it is. Room was rather tired.

My 3rd stay. The only negative point is the parking lot which quickly fills up. The team is very pleasant, the cuisine delicious. Keep it up

Very good, clean. Very welcoming staff. . Very excellent restaurant. This is the second time we have come for a ping pong tournament and we are very delighted. We recommend. We didn't have breakfast this time, but we enjoyed it in December.

The quality/price ratio is very interesting, particularly in Etape evenings.

Everything was perfect, thank you very much.

A truly perfect welcome, the stay was just as perfect. I thank the hotel staff!

Difficulty falling asleep due to the noise in the room plus the mattress was not very comfortable. I don't know about the other rooms but I don't recommend 343 in any case.

Top!

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Je suis satisfait par l'emplacement de l'hôtel vis à vis du lieu de mon rendez-vous final.
Une place de parking gratuite est disponible.
Un restaurant de qualité est présent.
Un accueil chaleureux et un personnel à vos petits soins est toujours au rendez-vous.

You are welcome, Good value for money, close to Grenoble, at the motorway exit. Very clean room!

The restaurant is also very good.

Nothing to say about the service and catering part, it was very good. The problem lies with the room: rather dilapidated, very small, clean but nothing more, poor soundproofing because I could hear my neighbor snoring, the heating box lit blue all night lighting the room, no drain in the bathtub , a kettle with a cup and 2 sugars but no coffee or tea?! ... In short, a bit limited!

Excellent welcome, comfortable room

Staff were really helpful and friendly, food in restaurant in the evening was really enjoyable, well cooked and tasty. The breakfast was really good, great coffee machine, fresh squeeze oj machine, plus excellent fresh croissants and pain au chocolate plus loads more. (Scrambled egg and sausage were a bit cold, thats my only gripe) but the eggs were really tasty.

Great stopover on the vacation route.

A superb, well-received team

Excellent welcome, clean and well-maintained establishment. Average room decor but very decent comfort. Good food with plenty of choice for an evening stopover. Prices of drinks rather high Overall good value for money

We are delighted with our stay. Very warm welcome, very good bedding and a restaurant to discover because it is very very good.

at 9:30 p.m., Lack of space for parking the vehicle in the evening The breakfast room a little cool for my taste

A team that is always very friendly and attentive to its customers, impeccable rooms and a restaurant offering real cuisine.

A somewhat cold welcome from the young man present in the evening. Room quite small and not very warm The hotel needs renovation

Very warm welcome (Almost perfect ;-)

RAS the welcome, the kindness, the efficiency of the team and the service are always at the top.

Very quiet hotel, clean, parking, good food with professional service, young and friendly team, I will come back👍🏻👍🏻

Lovely accommodation.

Alright.

I couldn't park because there was a wedding and I had to ask for help with the only result being that everything was full and that around 11:30 p.m. I could surely move the car. The internet was not working properly. The breakfast was scarce and requests for replacement of finished products, such as orange juice...

Fantastic

The lovely staff ( receptionist/waitress in particular) made this hotel a wonderful experience.
Kids loved pool and mezzanine bed. Room was a bit snug but fine for the purpose of our 1 night stay.

A real happiness as always we recommend!

Great stay. The establishment is clean, from the room to the swimming pool. Very pleasant staff. To keep in mind for our next visits to the area. Only downside, the very steep staircase/ladder to go up to the mezzanine.

Quiet room with air conditioning. The hostess also had to do the service in the restaurant and during breakfast in the unexpected absence of several colleagues. Despite this, very caring for customers always with a smile.

Air conditioning is inefficient

Very poor room, small and basic

The hotel is out of town just off the motorway- ideal if you are just passing through. There are no restaurants etc nearby but the hotel food is excellent. overall more than pleased with the hotel and the value for money.

A fairly well-appointed establishment and comfortable rooms, but the housekeeping could be greatly improved (cobwebs in the curtains, dirt carpets). The breakfast services frankly depend on the person in charge of the reception at the time. We stayed two nights: Saturday morning was very good and lived up to our expectations for a breakfast at €13.50 with a friendly welcome and a few words exchanged. On the other hand on Sunday, the reception was initially absent (because asleep on a bench at the back of the restaurant). This time we found the breakfast overpriced for the products offered: croissants from the day before, no scrambled eggs despite the label and the dish but empty, we had to ask for the bread (to get the one from the day before !), the fruit offered in the fridge was very advanced and gave off an unpleasant smell. As for the plates, several were poorly washed. What a pity to remain on such a low impression!

Clean room Good hospitality

Clean hotel and very nice staff

Very pleasant and helpful staff good restaurant comfortable room

This is an address we already know. We have stayed at this hotel several times on our way to the snow and always enjoy coming back.

A bit expensive vs the quality of the rooms a bit old. The restaurant is okay. The service is of high quality

Nobody at the reception when we arrived. Hotel dated and poorly soundproofed Staff overwhelmed Too bad

Address to recommend.

Confusion at check in. Mistakes during our meal and cockroaches in our bed!

Even the restaurant is excellent

Pleasant and quality stopover evening only difficulty with a late arrival at 8 p.m. the car park was full.

Professional stay. Well located hotel. Restaurant on site very practical and decent cuisine.

Disappointed at first sight by the general framework of the establishment located in an industrial estate. Nothing to do with the lodgings of France of yesteryear where the hotels were managed by real hoteliers. Impersonal welcome without verbal exchange. Cold hall in terms of temperature. The room was also freezing. The heating was off when we announced our arrival! (The outside temperature was 2 degrees). No radiator in the bathroom! (Room 111). Restaurant temperature barely acceptable. Tasteless and poorly cooked meal with supposedly fresh produce. Freezing breakfast room! Positive point: real squeezed orange juice. Buffet acceptable with the exception of the industrial baguette. The various services are provided by a single person who manages reception, rooms, room service and administration! Economy in opposition to what one should expect from a hotel service worthy of the name. All this discredits the rating of the hotel as well as the reputation of "Etik"... ...expressed in all objectivity because I have been frequenting the "logis de France" for 40 years. The philosophy has literally changed by encompassing anything and everything. I have never been so disappointed...