Logis Hôtel le Grand Puech

Family hotel with great Top Chef cuisine!

Very expensive hotel compared to the services. I am used to Logis and the value for money is not there. A price of 80e max for a stopover would be correct but the 112 is what I pay in Gordes aux Carcarrilles for a 5 star level!!!

Ashamed

I have not received a booking confirmation. I took care to check by phone, but the person I contacted told me that reservations were made online, and everything was full. As a result, I went to another LOGIS hotel, the L'ETAPE hotel in BOUC BEL AIR. Dishonestly, the GRAND PUECH did not forget to charge my account, without me using its services. After 20 years of loyalty to LOGIS hotels, I admit that this is a first. Fortunately, until now I have made all my reservations by phone from your directory, this charge "sticks in my throat" and will not go unanswered if I am not reimbursed!

Je ne recommanderais certainement pas cet hotel.pas de nettoyage pendant 10 jours lit refait 1 seule fois, serviettes changee seulement 3 fois ..reception invisible.
Terrasse tres sale a mon arrivee et pas netoyee pendant 10 jours
Tres decue pour le prix tres eleve

Disappointing hotel overall. Major problem is the opening of the reception at 7 p.m.!!! I find this unacceptable, even if, as the owner clarified to me, it is written in the confirmation email. I book several nights a week and it’s true I don’t read them all. I think this is my first time encountering this… What if I had seen this in Corsica, where the hotel didn't open before 6 p.m.!!! Despite everything, I thank the owner for coming, following my call. For the meal I find that we lack choice, especially when we know some Logis with the same price level… Breakfast, frankly NO, it takes place in a small room, 1 table, 3 chairs and…. We manage...coffee machine in a cupboard, a little bread, 1 fridge for butter, fruit juice...but there is no glass! On the other hand, the place is great, with a magnificent view from the restaurant side. Thank you

The staff were the highlight. Everyone working at the hotel was lovely. The rooms were very basic, but clean. I'm not sure if there were meant to be bath towels, but we did not have any for our one night stay.

We only stayed one night. The staircase is very narrow, the room and the bedding are correct. The vintage bathroom, we waited 15 minutes for hot water, just soap at the shower, none for washing our hands. I'm not sure the heaters work. This hotel is ok for one night. No one left when we left, we left the keys with the neighbors. The village is however very pleasant.

Reception not up to what is announced. Dinner at the pantry, breakfast in a storage room. Not even a cup in the bathroom. Payment being requested on arrival, there is no possibility of discussing the service upon departure since I did not see anyone!!!

Very warm welcome, thank you. Several parking spaces nearby, restaurant.

Even when open, the hotel does not answer the phone. No soap on the bathroom sink, no glass either. Reported to reception, I am still waiting. No light either except above the sink but very high up provide a step in your luggage. WiFi does not work. No one at the hotel for breakfast (at 8:30 a.m.) etc etc....what are your controllers doing?

It's amazing to have the right to run an establishment like this. Nothing is right. Between dirt, ugliness, lack of comfort. The price that does not correspond to the offer. The owner who forgets sheets and tells us that it's normal it's summer. No hot water. In short, in one night. We have lived through horror. And we had still booked 4 rooms!

Horror in all its forms. The worst part is that at this price, you expect something other than this rubbish.

Atypical small hotel but great cuisine in a magnificent setting!!!

Room redone, but the SDE belongs to another century, very dilapidated.

All rooms are different! Fernandel slept there!

Very good transition from 2022 to 2023