Logis Hôtel l'Arcalod & Spa

Both pillows smelled very strongly and definitely needed to be washed. Luckily there were spare pillows in the closet that had been freshly made. The breakfast was very good.

We chose this hotel online and, based on our experience with most Logis Hotels, we’re not disappointed. We received a warm welcome on arrival. The setting for the hotel was great, surrounded by mountains and greenery. Our double room with balcony was very good as was the en-suite shower room. We ate in the restaurant a couple of times and the food and service was excellent. All the staff we had contact with were friendly and professional. The pool was great and spotlessly clean.
Can’t fault the hotel at all - we would return.

On arrival there were hairs in the sink and on towels. This was quickly rectified by staff. Throughout the website room description it states sound proof walls. We heard crashes and thuds, which presumably emanated from the kitchen. There was also noisy air con plant directly over our ceiling/roof. When the corridor door shut/slammed, you could feel the walls move. I would not expect this from a top grade room. Also, the terrace had virtually no view. The back end of houses and the hotel rubbish bins. Again not what I would have expected from a deluxe/prime room. We knew in advance as we asked, but it’s unusual these days not to have tea/coffee making facilities included in your room deal.Lastly on the negative side, the photos of the pool and hotel on the website are very cleverly taken. Would you expect to cross the road to get to the hotel pool?
On the positive side, the items we had to pay extra for, I.e. breakfast and evening meals were excellent and they catered well for my gluten free diet.

Une adresse a transmettre à tout le monde tellement elle vaut le détour! :)
L'hôtel est charmant, décoré avec beaucoup de goût et d'élégance, on s'y sent bien direct et l'atmosphère est très chill.
Nous avons été chaleureusement accueilli, nous avons eu la chance de séjourner dans une très belle chambre avec une très belle et grande salle de douche (la douche est incroyable!!!) , nous avions une terrasse trop mimi et le méga plus, un volet occultant!!!!
Le petit déjeuner est délicieux avec des produits de la région et "fait maison". Si vous désirez manger le midi et/ou le soir, c'est excellent aussi.
La piscine est superbe, y aller est très agréable et calme, que du bonheur...et il y a un très beau sauna et un jacuzzi aussi.
L'hôtel offre la possibilité de partir en vadrouille grâce à de très bons vélos, Annecy est à plus ou moins une heure de là et cela vaut le coup!!!
Si nous n'habitions pas si loin, nous y reviendrions régulièrement même pour le temps d'un week-end et suuuuurtout pour toute l'équipe incroyable qui y travaille...ils sont TOUS super gentils, souriants et à l'écoute tout en étant très discrets, on sent vraiment qu'ils aiment leur métier. :)
Nous garderons un merveilleux souvenir de notre passage!!! Encore merci pour tout!!!

Very small room and bathroom

A good one night stay it was quiet

Haughty and clumsy receptionist. Bathroom cleanliness is approximate.

Lovely spot and great breakfast 😁

Good hotel, perhaps missing bathrobes or towels for the pool.

Very clean room. We had half board, the meals were refined and excellent. Swimming pool and Spa redone with great taste. We had a great stay. Hotel well located in relation to activities and very beautiful environment.

Very welcoming and very friendly staff. Nice place. Nice swimming pool. Comfortable room. On the other hand, we could see that the floor of the room and the toilet had not been washed. Too bad...otherwise the rest was very good

Very good clean hotel with free activities bike swimming pool sauna spa Breakfast very good Restaurant good quantity very fair according to the dishes

A perfect stay in every way, well located, away from the crowds. Peace and quiet guaranteed after a day of cycling. We will be back. Thank you all

Very good stay. Very spacious room with superb mountain view. Very good half board, even with a single menu. Only small downside, there has to be one, the absence of tea or coffee making facilities in the room.

Je recommande vivement cet hôtel. Le personnel est très agréable et à l'écoute. Les chambres sont propres. Le plus de cet hôtel est le prêt de vélo et la qualité des vélos. Merci beaucoup pour ce service gratuit, c'est très appréciable

Booking at the last minute, the room has a superb terrace, the bedding is very good, the same for the decoration but improvements are to be made concerning the windows and the water room. The restaurant is a huge asset, it is a real delight.

Overall it was great to start again for a new weekend

Great stay at this establishment! Service, room, breakfast, restaurant, swimming pool: everything was perfect

Beautiful hotel with gorgeous surroundings. Close to the lake, free biking was great. Staff was very helpful and personable. Loved it here

L’hôtel et l’accueil très agréable et avons apprécié la qualité et la fraîcheur de la nourriture .
Je pense que dans la salle de douche, une barre pour ranger les petites serviettes placée juste dessous le lavabo serai idéal!
Merci à vous tous, nous avons passé un très bon séjour parmi vous!

Very nice hotel, clean with access, swimming pool and sauna. disappointed with the sound system on the very brayant street side, If you have a sleeping problem, I advise you to confirm it to have a room on the other side Staff, very kind and welcoming

Very welcoming hotel, good gastronomy and very good spa hamam swimming pool area

Superb establishment very well renovated and maintained Superb swimming pool area

Everything was wonderful, beautiful heated swimming pool. Very welcoming and efficient staff. Renovated hotel, excellent setting, excellent restaurant. I recommend

Que du positif

Very well located hotel in a magnificent environment Comfortable and spacious room Gourmet and copious breakfast: the homemade brioche is excellent Dynamic and attentive team At the top 👌

We had the unpleasant surprise to see that the photo of the standard room on the site was far from reality. It is false advertising, I understand the strategy of wanting to make people want it, but the disappointment is even greater as a result. If there was an ounce of decoration and more similar to the photo, perhaps the small size of the room would have been less disappointing. Which is a shame because the context of the hotel, its services and the staff were qualitative.

Extra star would have been given if there had been a kettle in the room

Beautiful, pleasant establishment

Nice place, nice food, super service!

Single room. Impossible to turn around the bed.

Nice hotel, very good room with balcony (not standard) … an exceptional swimming pool), very good breakfast ….

Personnel au top et piscine sublime et impeccable ! Le petit déjeuner était aussi très bien, tout comme la literie.

Staff was polite, friendly, rofessional and helpful

Very nice hotel well located a few minutes by car from the lake Beautiful heated swimming pool (unfortunately we were not able to enjoy it because of the rain that day) Spacious room and very comfortable bed Super friendly and very smiling staff Thanks to them for their welcome

A really lovely hotel. The service and the room were great. We'd love to come back!

Lovely hotel, nice rooms, possibly with a balcony. Beautiful wellness, sauna and swimming pool. Good kitchen and very friendly and helpful staff.

Excellent hotel! My only disappointment was that I could only stay 1 night. Would have loved to stay longer.

Thank you very much for the stay. The outdoor space is very pleasant and tastefully decorated as are the interiors. The meals were delicious and always beautifully presented. Loaning bikes is a real plus! The service was very pleasant and accommodating. A big thank you to all !

Magnificent swimming pool redone!!

Excellent stay. Beautiful setting, lovely pool. Dinner was very enjoyable and the staff were friendly

very pleasant staff, very quiet room and absolute relaxation near the swimming pool

Friendly staff, spacious and clean accommodation and excellent restaurant.

Tout était parfait côté hôtel.En plus,bonne table :-)

Well located hotel and above all adorable staff!!! Superb bedding and room too!

Everything is perfect, welcome and pleasant staff, beautiful room, excellent meals I recommend

Excellent stay. refined cuisine, very clean room, very warm welcome. Top swimming pool, location near the lake.

Excellent welcome. Attentive staff. Clean establishment. Decent breakfast. Large parking lot

Very short stay for my part but oh so pleasant! Friendly, smiling and helpful staff, a small but functional room, refurbished and impeccably clean, comfortable bed. The services offered are top notch: bikes available, magnificent swimming pool/jacuzzi, small fitness area! Homemade cooking with local products is very appreciable, a royal breakfast! A huge thank you for this little digression!

Very pleasant stay with very good, attentive hotel staff

Welcome with great kindness and empathy Same bar service available and adorable Perfect table service Very good food and breakfast A great address for a great stay… we want to come back

Un accueil extraordinaire, jamais vu au paravent
Très bien situé avec de super prestations

Perfect

We had a great time, very nice hotel. I recommend this establishment.

Very warm welcome, the room with very bright terrace, very good bedding. The restaurant is very good as well as the breakfast which included local and homemade products. The swimming pool and jacuzzi at the Top in a setting of greenery and tranquility. I recommend this establishment.

Superb experience, great room, beautiful view and terrace, incredible swimming pool, great restaurant, just missing a mini bar in the room, maybe a small coffee maker in the room and why not a bar directly on the pool side ☺️☺️

Smiling, welcoming and attentive staff. We appreciated the decoration and the atmosphere. The breakfast is delicious, varied, with quality products. The garden and the Spa are great! We had a great time!!

We found our stay in the hotel very pleasant. We really liked our premium room on the ground floor with a terrace and a view of the mountains. Particularly beautiful. We also found the park-like garden with a pool.

Welcoming staff, quality of products in the restaurant very good and use of local products

Pleasant stay

Booked (via L2F web) 2 nights (1 adult + 1 teenager) from VE September 22 to Thursday 09/24. Human welcome + Desk at the TOP! Big thanks again to ALL of your Arcalod Team for their very high quality of service, attentiveness, availability, smile, good humor… (…) Extraordinary exterior setting but not usual this time (weather a little too cool)! Room 108 = good, functional, including terrace (S/SW orientation). Bathroom (PMR approved) with raised WC + walk-in Italian shower (logical). Restaurant table (VE + SA evenings therefore): extra, we ate really well (half board package included) + breakfast the next morning very good too (a little cheese to complete the "savory" offer would be perfect ). One thing is sure and certain: now a real address to recommend, knowing that we will return there with the greatest pleasure. Very nice end to the season for the whole team and excellent business flow elsewhere... until the fall/winter break...

Hotel is spotlessly clean. Fantastic facilities including a heated pool. Staff are wonderful. We did not have breakfast but it looked lovely. Overall just a really cool quirky place to stay.

Nice place and staff - good food

Exceptional

The hotel is well located, quiet. Unfortunately the room was a little small and very poorly equipped. However, the swimming pool and the restaurant make us forget this detail, the staff is very pleasant.

Reserved online 1 night (including 1 teenager) from VE September 1st to SA 2/09. Human welcome + Desk at the TOP! Big thank you to ALL of your Arcalod 74210 Team for its very high quality of service, listening, availability, smile, good humor… (…). Heated outdoor swimming pool (son's test), table tennis table, deckchairs, shaded garden tables... Extraordinary outdoor setting! Room 202 = very good, functional, bathroom with WC + raised Italian shower (only downside: shower curtain = even being careful, it was the “Everglades” at the foot of the tray / sink / WC!). Restaurant table (on VE evening): great, we ate really well (half board package included) + breakfast the next morning (express, because we were “speedy”). One thing is sure and certain: now a real address to recommend, knowing that we will return there with the greatest pleasure. Very nice end of summer for the whole team and excellent business flow elsewhere… for the late season.

We spent one night in the hotel and were very satisfied

very nice renovated hotel, well located, with parking and swimming pool. Spacious family room, a downside however for the noise in the sleeping area with bunk bed. Provide better pillows for this sleeping area too. There are also no outlets in this area.

Very nice hotel renovated with taste. Large room with very pleasant terrace in the morning. Nice nice swimming pool. Full breakfast even if it lacked a bit of diversity. Pleasant evening meal on a terrace under a tent

This hotel is not for professionals.

Unfortunately probably one of the smaller rooms if not the smallestdue to last minute booking through booklin.com

Fantastic breakfast and very convenient for the lake in a beautiful village of Doussard

Excellent location in sight of the mountains and near the lake. The bicycles supplied by the hotel were a real bonus. We enjoyed the room, the restaurant especially eating outside, all the staff were really helpful and efficient. The room lacked a safe and tea making facilities but otherwise we loved our stay and will return.

We had a very good stay in your hotel. A few remarks to improve the whole. The bathroom is a little cramped on the occupied room and lacks storage. The gym could be more complete even if it's already not bad, especially the loan of bicycles which is very appreciable could a mini fridge be provided in the room?

Very good for a 3 star hotel, excellent fun taking the free bikes out round the lake and the pool was a nice for cooling off after the ride too. Breakfast and dinner were both very nice. Would stay again.

We had a pleasant stay at this property.

Very welcoming, reasonably priced and plenty of choice on the menu. Very satisfied, attentive and very competent staff

A truly wonderful hotel! I stayed for 9 nights, my room (310) had a dual aspect view that was amazing, you could see the paragliders all day and hot air balloons first thing in the morning.
The bus stop is close by and the town not that far away.
The staff were all so lovely and worked very hard.
Amazing, thank you!

Very pleasant welcome, top location, room a bit small.

Very friendly and attentive staff, the premises and the terrace are wonderful

Very nice hotel and very friendly staff. Perfect...

very good location and very good welcome, the bathroom a bit cramped

Staff at the height. Very qualified. Very friendly and welcoming

Fabulous hotel.
Lots of private parking
Great rooms
Restaurant and bar
Friendly and helpful staff

Very good reception and decoration of the room and the hotel in general, the restaurant terrace is also really well presented.

A very good spot, a welcoming team, very good rooms, just the pillows a little better for my taste, the evening meal was excellent. I recommend

Very quiet and pleasant hotel. Very good restaurant, fresh and quality products. Attentive and charming staff. Large parking lot for the car and nice swimming pool. I highly recommend !

beautiful place, very friendly team, pleasant surroundings, only downside room a bit small, possibly missing a coffee maker in the room.

Hôtel très propre, literie très confortable, repas excellent, facilité d'accès. Prêt de vélo.
Accueil très agréable.
Le seul bémol est de remplacer le rideau de douche par un plexiglas.

Excellent welcome, service and restaurant! A small flat on the presence of many plastic plants and especially the Comfort category room: for this price, we expect to have a courtesy tray, shower gel in a dispenser (and not individual, not very ecological) and a soap dish in the shower... a few minor inconveniences in relation to the quality of service!

Pleasant hotel Staff welcoming, and smiling I highly recommend!

Good breakfast, good meal Standard room too small

The hotel has a lovely feel and the staff are all welcoming and good at their jobs. We really enjoyed our three nights stay.

Very pleasant stay ... only point to improve: the management of isolated customers when large groups arrive (at the restaurant, relegation in the corners, a little tight to make room for the group ... in addition to a washing machine cafe broken down for lunches which considerably lengthened the wait - and when you have to leave for work with a breakfast that starts at 7:30 am, it's short!)

The hotel is ideally placed we didn’t use the restaurant it was always very busy and the aroma was great. The pool area is very nice and the water was warm (26 degrees) plenty of off road parking and ideal if you have a cycle with you good path all around the lake very safe annecy is well worth a visit

The room is very good and I really enjoyed myself at the restaurant

Very nice surprise that this hotel in which we stayed. The welcome is warm, the rooms very comfortable, the place is quiet with a beautiful view. The cleanliness is impeccable. The restaurant is also of good quality. Excellent stay.

Nicely renovated, good food and friendly staff.

Kindness and attention from the whole team. We feel at home! The lounge is particularly pleasant for a drink or a morning coffee. The only thing missing is a soap in the bathroom... 😀

Very good experience

Very comfortable hotel

Recently renovated hotel: very nice decor but still a bit of construction dust (complicated for the asthmatic that I am) Bedding ok The staff is very nice. Negative point: the sound insulation to be reviewed. Impossible to sleep in without earplugs. Well-appointed heated swimming pool. Very nice dining room. No hot chocolate at breakfast Lunch and dinner menu: simpler dishes and more mixed salads would be appreciated

Very warm welcome and very good table with a creative and tasty menu 😋 congratulations to the chef 👍 and thank you to the Logis de France guide for its good addresses!