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Warm welcome The food: wonderful Friendly staff

DESDE HACE 27 QUE VIAJO A FRANCIA POR TRABAJO Y HE ESTADO EN MUCHOS HOTELES, PERO EL TRATO RECIBIDO EN "LA RESIDENCE", EN MUY POCOS SITES LO HE TENIDO. EXCELENT!

We had a very good stay. All the staff were attentive, smiling, very friendly. Comfortable rooms (if we have to find a small downside, it is the soundproofing between the rooms), perfect setting with the park which is very well kept. We were also able to relax in the sauna and in the swimming pool. We really enjoyed our meal at the restaurant, both for what we had on the plate and for the decoration of this room.

The fact of not staying at the reserve changed everything. Less good insulation, shower cubicles in poorer condition, less neat finishes which does not detract from the quality of the table and the staff

The room was quite old style

It couldn't be better! WELL DONE

Attentive staff. Excellent cuisine. Pleasant and relaxing setting

Exceptional place! Very well received, magnificent domain. The little extra, the charm of the old with a mix of modernity. Bravo to all the teams from A to Z. See you soon

Too bad there are several separate buildings. But they are not very far away either.

Great services and really quality restaurants. Recommended

Warned that the swimming pool was out of order but not that it had been put back into service the day after our arrival.

The catering service is top of the top. Average breakfast, lack of pastries, choice of cereals, bread. The room is clean but austere, lacks various services compared to other lodgings in France: no possibility of making coffee, no water bottle, lack of space.

In a building with the charm and warmth of the old, spacious and comfortable rooms. The restaurant offers tasty cuisine, also mixing tradition and modernism, which is worth the detour. Note, a magnificent park. Very friendly welcome, attentive staff.

Really great..beautiful place

very warm welcome. room with old-fashioned decor, nevertheless comfortable - accommodation off-centre from the restaurant and swimming pool - shower head in the bathtub

A hotel accommodation to recommend. Attentive staff. Numerous facilities: private parking, lounge area, bar area, indoor swimming pool, electric car charger... And delicious cuisine!

Totally satisfied with the establishment that we recommend

To recommend

This is our 3rd stay at this hotel. We are very satisfied with the welcome, the accommodation and the restaurant.

Nice hotel in beautiful village. Situated in large park. Good facilities, eg Swimming pool and tennis court

Excellent stay!!

Great, no wifi in the "Chelo" but when you come to disconnect, the wifi in the common areas is more than sufficient.

Very good hotel, restaurant up to standard, very good, top staff, nothing to complain about

Delighted to have been able to stay for dinner on site and enjoyed the good food

restaurant menu prices too expensive

At the top. With unlimited swimming pool and spa!

In fact, everything was very good! The only problem encountered (not the least) was the temperature in the room (a little too high)! We did not sleep well. We reported it (recurring problem) and apparently work will be carried out soon with, among other things, the installation of air conditioning. We would have liked to know if the hotel was full or if this room was assigned to us because we came with a smartbox?

Welcome good and staff very good. Restaurant and dishes very good. Room needs a refresh wallpaper that is peeling balcony full of leaves. The room is ok but nothing more Swimming pool and tennis court also need a repair especially tennis court and the opening for the indoor swimming pool everything is seized. The prices of the dishes and drinks are reasonable

Sehr feines Restaurant und aufmerksame Bedienung !

Don't go with a smart box you will be disappointed. C

Friendly staff. Quiet room, good bedding. Roller shutters appreciated. Very good dinner. Pleasant and relaxing setting.

At the top, as usual! WELL DONE

Quite an unlikely place compared to the somewhat isolated location, on the other hand a very high level of services, if the room was very correct but without excess, the perfect cleanliness and good bedding. As for the staff at reception and in the dining room, great! Kindness, helpfulness, professionalism and despite a large number to serve in the dining room, everything went perfectly. As for the dining room, superb, and as for the menu, excellent. Bravo! The setting is also magnificent.

Hotel with good value for money. The staff is welcoming, the swimming pool very good with towels available. Very quiet environment. The mattress is starting to deform and could be changed this year. The door of the master bedroom is deformed which hinders the closing of the door.

The hotel is in a very nice location. The staff is friendly and always eager to do their best. Our room was comfortable. We had a relaxing and entertaining stay discovering a region we did not know. The food was really delicious.

A very pleasant stay with a tasty restaurant that listens to its customers. Very satisfactory value for money. Thanks to the whole pleasant and professional team. We will come back. Alexandre

Staff very attentive to the needs of their customers. Soothing and well-kept place despite the dilapidated state of our room.

Very nice establishment. Delicious meal. Top staff

Wonderful stay, everything is great!

Not a warm welcome, not the slightest word of welcome upon our arrival. Following a call to indicate a 5-minute delay upon our arrival at 8:35 p.m. (dinner from 7:30 p.m. to 8:30 p.m. in summer) and given the standing (price of dinner) we would have expected more professionalism (not very discreet message to the waitress: "it's room 31, only the menu"). Quality dinner but at a very high price (perhaps due to the absence of catering less than 20 minutes away) à la carte as on the menu. No lunch on the terrace (confirmed by the staff) in the middle of summer or for dinner, despite the information on booking swimming pool not uncovered in summer (over the 3 days) Check the room assigned to you because the photo on the site suggests that the beautiful residence accommodates all the rooms. we stayed in a room in the annex which is quite ordinary (view of the roof of the swimming pool, ventilation noise (summer), very buying floor (creaks) but excellent insulation between the rooms. Despite our expectations linked to the building which suggested a certain standing, we were disappointed. Renovated restaurant room without personality When we left, no questions about our stay were asked. The young staff during the day were very pleasant and helpful. Customer satisfaction did not seem to be the priority of the establishment and yet once again, the quality of the relationship is the essential element in business!

Hotel located in the center of Val d'Ajol, shops and hiking nearby. Very beautiful old residence, with a lot of charm. Large wooded park. Very welcoming and informed staff. Gourmet restaurant on site. Excellent breakfast.

Beautiful hotel, good meal, I recommend, I will come back thank you

Impeccable in every way! WELL DONE

Alright

Great stay!

Superbe endroit où l’on mange divinement bien tant au petit déjeuner qu’au souper ! En plus mon chien a été très bien acceuilli. Super rapport qualité prix

We hadden het tuinhuisje gehuurd, no need beseft dat sanitair apart was. Water in the house was er niet, heb ik gevraagd of het geregeld kon worden, werd ja gezegd, nee gedaan. Er lag een dode muis voor deur, mss tip check ff het verblijf van te voren. Verder had ik bij boeking aangegeven in het hotel te willen eten, oké was op base van beschikbaarheid, maar bij aankomst werd gezegd dat er geen tafel was, maar dat we in een restaurant in het dorp terecht konden. Maar mss wist of collega die om 1900 kwam of er een tafel was, om 1900 werd gemeld dat er geen tafel was in werd nogmaals restaurant in het dorp aangeraden. You will have to wait until now. So we are going to know what the flight was like. By 7:30 p.m., do you know what to do? Google the restaurant at the restaurant for 20 minutes to open, then we will see you again, and then it will be there. Bij uitchecken werd on door dezelfde receptioniste ook niet gevraagd hoe het verblijf was, ik vermoed dat ze het antwoord wel kon raden..

Tolles Hotel is a large and comfortable Zimmern (war under 2. Aufenthalt). And superb Restaurant.

Unbeatable!

As an evening stopover, it was a great discovery, at a more than reasonable price, especially when you discover, after a long day of work, the restaurant with its discreet and attentive service, the quality of the dishes,... Regarding the room: very spacious, good bedding, quiet, environment,.. Only small downside, my neighbor upstairs who had a very heavy foot, but that in no way spoiled my stay. And the weather which did not allow us to enjoy the outdoors. I will definitely return there as soon as I am in this area again.

We came back to it knowingly

Very very nice hotel!

Excellent welcome, magnificent setting, great cleanliness in the room, excellent dinner

Excellent as always, and we’ve been visiting La Résidence for 21 years! 😁

Very good hotel, cocooning restaurant very beautiful with very good products very professional staff the wifi is weak in the annex building

Beautiful establishment. Pleasant stay. The choice at breakfast could be improved.

Excellent meal! Friendly staff, room not very modern but clean and comfortable

Attentive and welcoming staff

Very nice hotel in fantastic surroundings. Beautiful park. Excellent cuisine and an extremely friendly staff

Quality cuisine in a pleasant setting. Smiling and attentive staff. I was even offered a binder with hikes in the area. Clean room and comfortable bed. You can hear a little noise from the other room but it's reasonable. A very good moment

Together very well, a box of tissues in the bathroom and a small bottle of water in the room and it will be perfect.

Sehr schönes Hotel mit allen Annehmlichkeiten. Hervorragendes Restaurant! Sehr guter Service!!

The rooms are in an incredibly worn condition.

Vu un défaut du programme booking où j'avais bel et bien coché que j'étais seule, l'hôtel s'est vu obligé de me compter la chambre pour 2 personnes au lieu d'appliquer le tarif prévu pour une personne. Cela m'a coûté quelques 33 euros inutiles !

Noisy in the morning

Very nice establishment, nice room, very good table ….. only small downside the air conditioning! there are none and it's a shame especially in this period of high heat ….. cents the only criticism to be made …… otherwise nice and pleasant staff!

it was very hot. Receptionist gave us a room in the orangery on the second floor. no lift and way too cramped. We got a room on the first floor along the street. The room was tidy, the orangery probably hasn't been cleaned for years. It smelled very musty.

Room with only doors everywhere. Noisy. We could hear everything that was happening above and next to it. Very hot no air conditioning and a carpet on the floor which is not good for allergies.

Still efforts for the reception especially when we are in the annex and it is raining heavily No accompaniment or loan of umbrella Room curtains torn No bathroom scales Plastic and narrow shower cubicle while there instead of an Italian shower

Very basic family room in the building adjacent to the mail Hotel.
No ventilation in room or bathroom.
One of the bedroom had lots of small flies/mosquitos.

it was very good but put mattresses for two people and not two for one person and put the air conditioning

Friendly welcome. Establishment in a large wooded park. A gastronomic table. A short stay that we would like to repeat.

It was very hot in the room (no fan or air conditioner). At 124 euros per night it would be nice to find two bottles of water as you find in almost all hotels.

We stayed in room 18, the staff is very welcoming, the room very clean and the dinner excellent.

Very warm and attentive staff. Innovative and delicious cuisine. Very good value for money.

serene and exotic weekend - I keep on the taste buds, all the richness and discovery of my dinner!

Very good I would come back.

very friendly reception, good kitchen, which does not quite correspond to the "Table Distinguée" qualification.

The welcome is very pleasant, both in the hotel and in the restaurant. The room was clean, but the bathroom needs updating. The soundproofing is not good, hearing the neighbor's conversation is not great.

Very nice surprise! Warm welcome and quiet room

It is always a pleasure to come back to this beautiful hotel. Accommodation in the main building. Very nice, clean room. Good sized desk. Wifi of good speed, which allows to work. Nice bathroom (with shower), clean. Very good meals in the restaurant (lunch + evening stopover), good quality breakfast with lots of choice. The service is very good, from arrival to departure, both in the hotel and in the restaurant.

Just that I would have preferred a large bed but I'm not sure I made the reservation correctly.