Logis Hôtel la Marjolaine

I book 2 rooms in June, got confirmation number and a welcome email. When we arrived at the hotel it was closed, no cars in the car park and no-one on site at all. We had driven from South of France for 11 hrs to find this. So very upsetting to a point my partner was in tears as we had no where to go.
Very Poor servcie and no help line.

Very nice hotel and restaurant in a great setting, downside room a little neglected

Fantástico

The half-board booking was not a hindrance to the choice of menu. We were able to choose from the most diverse menu (and not imposed) which is not always the case when you opt for this type of formula. Beautifully made catering (presentation and preparation). Room with very large bed (US type) Very good stopover in a relaxing setting. Excellent value for money

Excellent hotel, cuisine and service in a great location.

Cohabitation with a marriage, it would be more pleasant to be informed when booking.

Prachtige location, ruime kamer

Very quiet, beautiful setting. Helpful and polite staff. Large comfortable bedroom and excellent dinner in the restaurant. Highly recommended for en route stopover.

Quality accommodation in a genuine Chateau, together with superb onsite Restaurant

Beautiful place, the staff is very welcoming. The meal was very good too

Good but the WIFI is sluggish and the Orange network coverage very weak

When I'm traveling in the area, I don't hesitate to drive a few extra miles to this hotel

Quiet hotel with a very warm welcome

Very good services for a week's evening stopover which fits into my budget

Communication with the hotel prior to our stay was easy and responses were prompt. Sadly we had to cancel our reservation at the last minute due to a family medical emergency. The hotel was very understanding in allowing us to cancel at last minute, making the process very smooth

Breakfast too late. Insufficient nighttime closing instruction: difficulty finding the outside exit in the morning; the main access is not functional Limited choice of restoration

We stayed in the chateau it was overlooking the river which allowed us to view the local birds & red squirrels.

The house is magnificent, but the room was rather dated. No toilet paper dispenser, the toilet wall light is not complete and the bulb is completely uncovered. Presence of holes in walls. The curtain does not close properly and the window does not have shutters. The sound insulation isn't great either.

Good hotel Very good restaurant

no wifi

Very warm welcome, very nice hotel, very good catering!

Great night

Magnificent site but small problem in the room above the trash cans with a lot of odors even with the window closed. No coffee pods in the room and impossible to call from the site, no network. It's a shame because the welcome is perfect and the staff are charming.

Spacious parking, good reception, well-kept rooms and common areas. Comfortable bedding. Calm atmosphere. A downside for the poorly performing wifi.

Very nice service, magnificent place, calm and warm, very welcoming and attentive team.

Just avoid the classic room with a 140 wide bed, plan for a comfort room.

A real surprise to find this great hotel out in the countryside

Having stayed at La Marjolaine on a number of occasions over a number of years and having enjoyed our stays there to the extent that we have recommended it to friends we were disappointed to notice the continued reduction in the standard of bedrooms. When we first stayed there the bedrooms allocated were in the main building and were of good quality. Over the years the policy appears to have changed and in recent years the rooms allocated have been in what they term the chateau. While these are larger than the rooms in the main building the standard of the facilities, decor and service's have declined markedly. This year the curtains would not draw properly and the complementary tea and coffee service was to all intents non existent as there were no sachets of coffee powder, no tea sachets and no creamer or milk. On bringing this to the attention of the management a member of staff appeared with a handful of Earl Grey Tea (which is not a very popular type) sachets. a handful of sugar tubes but no coffee sachets, creamer or milk. There was no apology for this considerable shortfall. Frankly, while the dining room may still provide its formerly very good service and quality, we were not able to judge this as we were staying there for Sunday night only, The breakfast on Monday morning was satisfactory.
Sadly in our opinion La Marjolaine no longer deserves its Hotel Elegance listing in the 2023 Logis guide

Very warm welcome in a very pleasant setting. Only the WIFI deserves to be more efficient because there is little mobile network in this very quiet place.

Good establishment, welcome and pleasant staff. Very pleasant setting Bedding to be reviewed and housekeeping can do better

This hotel is a rare find- an elegant, peaceful chateau in an exquisite setting, yet for a moderate price. Many rooms are in separate buildings set about a park among mature trees and lawns. Ours was in one wing of the chateau, overlooking the river Mayenne. There is direct access to the river towpath for walking and cycling.

A beautiful château in fabulous grounds. Lovely pool area. Excellent restaurant. Friendly staff.

You don't really feel welcome. If you don't speak French you won't be taken seriously.

Very nice location and good food, friendly staff.

Happy with the room but there is a dirty cup. No big deal but not 5 stars. The dinner was wonderful.

Wonderful stay

Lovely tranquil atmosphere, all the staff are super friendly and the hotel rooms are clean and tidy. The food in the restaurant was amazing too! Can’t fault this place really! May be my new favourite! Would definitely stay again!

Waiter absent 30 minutes of waiting for a poor terrine of fish, it was necessary to ask three times to have the drink waitress who does not say a word by depositing and taking back the plates. For a so called 'tasty' restaurant the service delivery is poor The food is certainly not bad but lacks work

Excellent hotel and location. Very happy to make a return visit here.

As soon as you arrive in this house you will be amazed by the chatelain setting that the site offers. Spacious and bright room, attentive and accommodating service. Very quiet site along the Mayenne. Gourmet breakfast even if the price is a bit high (12€).

Quiet location by the river. Wonderful relaxing ambience. Excellent restaurant. Friendly staff.
3rd visit - will be back

A cold and borderline indifferent welcome… In short, when there is a group; we are invisible.

We slept very well but the rooms should be revamped The breakfast was top and the staff too as well as the setting