Logis Hôtel du Château
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Map
The must-haves
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Sustainable stay: 7.5/10 -
WIFIFree
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Business Stopover
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Breakfast 10.43 USD/Pers
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Arrival and departure Arrival from 14:00, Departure at 11:00
Your stay at the Logis Hôtel du Château
An inviting, cocooning atmosphere
The hotel facilities and services
The hotel facilities and services
The must-haves
Arrival and departure
Services
Parking & Transport
Equipments
Multimedia
Accessibility
Accepted means of payment
Sustainable stay
Business and events
Breakfast
Schedules
- A totally free loyalty programme
- The opportunity to earn euros, both in the hotel and in the restaurant, from the first euro spent
- The possibility to spend your euros in all our hotels and restaurants
Earn up to 5.5% of your stay by booking in this establishment!
Practical information
Access and Directions
Opening Hours
Establishment hours
Monday:07:00 - 21:00
Tuesday:07:00 - 21:00
Wednesday:07:00 - 21:00
Thursday:07:00 - 21:00
Friday:07:00 - 21:00
Saturday:08:00 - 21:00
Sunday:08:00 - 21:00
Arrival and departure
Arrival from 14:00, Departure at 11:00
Reception and contact
Hotel contact
See the telephone number 00 33 2 31 86 15 37
See the hotel's email hotel-chateau-caen@orange.fr
Payment methods
Reviews
Total / general mark
Recommendation
8.9/10Total / general mark
8.8/10Reception and service
9.5/10Accommodation
8.4/10Value for money
8.5/10Cleanliness
9.5/10Breakfast
9.1/10'All reviews have been written by guests who have stayed at our properties'
Fantastic location and very helpful team. My room was very comfortable with a nice en suite. My only issue was the plumbing. The shower tray kept overflowing onto the floor because it could not drain. Otherwise, it is a good hotel for the price. I enjoyed my stay.
View the hotel's answerThank you very much, Éimear! We are delighted that you enjoyed our location and that our team listened to you. It's great that you found your stay enjoyable. We're sorry to hear that you had a plumbing problem with the shower. Your comfort is our priority. We hope to see you soon for an even more enjoyable stay!
Best regards,
Amel
Lovely, clean, friendly hotel.
View the hotel's answerThank you so much, Colette!
We are delighted that you enjoyed your stay in our hotel and that you found it clean and welcoming. Your comments motivate us to continue offering the best possible service. We hope to see you again soon!
Best regards,
Amel
A tiny room, shower and toilet ridiculous for a slightly corpulent person
Hello Michel,
Thank you for your feedback. We are sorry to hear that the size of the room and facilities did not meet your expectations. Our toilets and showers are standard size, but we understand that this may not suit everyone.
Best regards,
Amel
Extremely professional and quality welcome, small establishment but very good services, breakfast at the table, French style, plentiful. Very well located central but quiet.
Thank you for providing your feedback regarding your recent stay at our property.
We are happy to hear that your stay met your expectations.
We have shared your compliments with the team members, and we look forward to welcoming you again on your next visit.
Hoping to see you again soon among us.
Alissa
Very good central hotel, quiet and very comfortable. Remarkable welcome and service, friendliness and availability. Very generous breakfasts, pleasantly classic and it's very good
We appreciate your kind comment.
The whole team is very proud to have met your expectations and to have contributed to making your stay as pleasant as possible.
Thank you for your interest in our establishment, and we hope to see you again soon on your next visit to the region.
Alissa
breakfast very poor: not even a piece of cheese or topping and still 15 euros per person. Bread and croissant not crispy. Not fresh.
Thank you for your feedback,
As for our breakfast, however, it is specified that it is a continental breakfast, so not salted, and in addition, it is delivered the morning itself, just after the design. As for the price, the breakfast costs €10, this is indicated at the reception and on our website.
Kind regards
Amel
Perfect
Thanks for your feedback François!
If your stay went well, then it's perfect on our side too.
See you soon for another stopover at the Hôtel du Château.
Best regards,
Amel
Smiling and efficient welcome. Good value for money. Small room, but very sufficient for one night, attic because top floor. Advantage: very quiet room.
Thank you for your comment Mr. PLAS!
I am delighted that you were pleased with the friendliness of our team, your satisfaction is our priority. Likewise, it is a pleasure to know that you were able to spend comfortable nights in our rooms. Hoping to see you again for a future stay.
Best regards,
Amel
The Château hotel is located in the center with walking access to the various places of interest. The hotel has only a few parking spaces. The rooms are welcoming and well soundproofed (no noise while the tram lines pass under the windows). The hotel does not offer a catering service. Regarding breakfast, it is a basic breakfast (no buffet) identical for all. At 12 €uros, it is a little expensive.
Accueil très chaleureux et une grande disponibilité.
View the hotel's answerMerci pour ce commentaire Monsieur Antunes !
Votre satisfaction est notre priorité, c'est donc un plaisir de savoir que la disponibilité et la sympathie de notre équipe ait rendu votre séjour agréable.
En espérant vous revoir de nouveau à l'Hôtel du Château.
Bien cordialement,
Amel
To share and recommend
Thanks for your comment Roberto,
We are happy to know that you enjoyed your stay with us and that you would recommend us. It is a great achievement for our facility to receive this type of feedback.
We hope to see you again!
Best regards
Amel
Strengths: hotel in a central location. Weaknesses: check-in by 10 pm, breakfast not very varied, lack of safe and air conditioning in the room, narrow bathroom with a pipe in sight. Not adequate in terms of quality/price ratio.
Thanks for your feedback,
I am happy to know that our location satisfied you, as regards our facilities and the services offered, they are well highlighted at the time of booking.
Best regards
Amel
Bien situé. Propreté et accueil .
View the hotel's answerMerci pour votre retour Annie ! C'est un plaisir d'entendre que notre situation, la propreté et l'accueil vous ont plu. Nous espérons vous revoir pour un prochain séjour. Amel
Well located, close to attractions and restaurants. Staff, especially Marion, were extremely helpful. Room quite small, but comfortable. Could do with tea/coffee machine in room and better bathroom products
View the hotel's answerThank you so much, Tim! We are delighted that you enjoyed our great location and that Marion and the team were able to help you. We appreciate your comments regarding the size of the room and the need for a tea/coffee maker and better bathroom products. We value your feedback! We hope to see you again soon! Amel
Very friendly welcome, hotel very well located, very decent room, good value for money
Thank you for your comment Marie Christine. We are happy that you liked our welcome and our location. It's always a pleasure to know that our customers find good value for money. See you soon for another stay! Amel
Hello, Only small remark about my stay in room 18. The shower is much too small, unworthy of a hotel in this price category. Likewise there is no soap dispenser in this same shower, how can you explain that?! That being said, I have absolutely nothing else to complain about the quality of your establishment. Sincerely. Frank BERNARD
Hello Frank,
Thank you for your feedback, your comment has been taken into account, to date soap dispensers have been installed in all the showers. Hoping to see you again in our establishment. Amel
Very good hotel except very basic breakfast not even a little piece of cheese or cold meats
Thank you for your feedback Freddy.
We are happy that you enjoyed your stay in our hotel. We are sorry to hear that the breakfast did not meet your expectations, however it is indicated that it is a continental breakfast. See you soon for another stay! Amel
excellent welcome, very beautiful setting; really great; I really recommend
Thank you, Christina! We are delighted that you found our welcome excellent and our setting to your liking. Your recommendation delights the team. We look forward to seeing you again in our establishment. Amel
Will use again, ideal location.
View the hotel's answerThanks a lot, Robert! We're delighted that you enjoyed our perfect location and that you'll be returning. We look forward to seeing you again soon! Amel
Very good welcome, I recommend this hotel
Thanks, David! We are delighted that you found our welcome to your liking. Your recommendation is much appreciated and we hope to welcome you again very soon. 😊
Amel
Excellent location in the city center, close to shops and restaurants without having to drive. Very nice home. Remember to reserve your parking space in the hotel before your arrival.
Thank you very much, Stéphane! We are delighted that our central location has made your stay so convenient. It's always a pleasure to welcome you with a smile! See you soon for another stay. Amel
Truly relaxing place on the river bank! Perfect for a relaxing holiday! Very good hotel restaurant
Thank you very much, Maurizio! We are happy that you found our facility so relaxing. It's the perfect place for a relaxing holiday! We hope to see you again soon for another stay! Amel
All ok!
Thank you, Danilo! We are delighted that everything was to your liking. We hope to see you again soon for another enjoyable stay! Amel
The entire staff is affable and dedicated, as long as you take the time to chat with them, they will happily direct you to the sites to see and those not to be missed. the hotel is very clean, the room staff friendly and professional. A peaceful and calm haven in the city center allowing you to explore the surrounding region.
Many thanks, Loïc!
Your feedback means a lot to us. We are delighted that our team was able to direct you to the treasures of the region and that your stay went according to your expectations. See you soon ! Amel
Charming receptionist, lovely room.
View the hotel's answerThank you very much Mr Philip! It's great to have this kind of feedback, it's important to us that our guests have the best possible stay. We hope to see you again. Amel
I find the price high.
Right in the center in a pedestrian area. Very kind staff. Small but clean bathroom. Good continental breakfast
A warm welcome and very useful recommendations which allowed us to navigate Caen without any problem! Top service!
Thank you for your feedback,
We are happy to have met your expectations.
We like to guide you to help you discover our city and its history.
We hope to see you again during your next stay in our city,
Marion
Thank you for the welcome and everything else
Thank you for your feedback which I had the pleasure of sharing with the whole team.
We are delighted that you enjoyed your stay and particularly the welcome.
We hope to see you again during your next stay.
Marion
Good welcome, impeccable room
Thank you for your feedback;
We are delighted that your stay lived up to your expectations, and that you appreciated the warm welcome and the quality service of our establishment.
Looking forward to welcoming you again;
Marion
A very… good welcome, very kind staff
Very warm welcome, friendly and attentive. Comfortable, well located in the city. Good continental breakfast. We will return without hesitation
Lovely hotel in great central location. Very friendly reception on arrival.
Not easy to get to by car. Better to park in local streets or car parks and walk.
Incredibly helpful and friendly staff. Only downside, my room lacked heating for my taste
Very warm welcome, available. Nice hotel. Good breakfast. Small downside, shower cabin a little narrow but overall a very good stay! I recommend.
The hotel is well located, about ten minutes on foot from the train station and five minutes from the old center. Tram and bus pass nearby. The rooms, without being very large for those I have stayed in (in the years 2010-2015 and again since 2023), are convenient and comfortable. The breakfast is excellent (fresh bread, croissant, hot drink, orange juice, etc.) and the staff is still unfailingly courteous and available today. My only recommendation would be that the coffee be served, not in an elegant pitcher, but in a closed coffee pot that keeps it nice and warm.
Very friendly staff and very good location but the bathrooms and rooms deserve to be renovated and/or decorated. Does the job but without improving the quality of the services. Little extra: breakfast, very inexpensive and high quality.
Perfect welcome, Overall very suitable service Only parking is difficult in the city center and the private parking offered by the hotel at 10 euros per night is too expensive! The breakfast is unpretentious but correct.
Access is complicated because of the tram which passes right in front of the hotel, so it is not possible to come to the entrance of the hotel with your vehicle to unload the luggage. Another consequence is the rooms facing on the street are subject to tram noise. Apart from this difficulty, the welcome is pleasant and professional.
I would like to be reimbursed because I left the hotel on Sunday morning at 11 a.m. on 11/12/2023 so I hope that we will do what is necessary. I left the hotel because my wallet was stolen with all my papers, bank card, cash, so I do not could no longer stay I spent one night but not 2 I thank you in advance cordially
Act-Eco : Sustainable stay
7.5/10
- Energy management
- Water management
- Biodiversity management
- Waste management
- Responsible purchasing
- Social
- Societal
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Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
See all actionsThe hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
The hotel's electricity supplier is actively committed to sustainable development.
The hotel has facilities for soft transport
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Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
See all actionsThe hotel monitors its water consumption.
The hotel has set targets to reduce its water consumption.
The toilets have water-saving flushing mechanisms.
The hotel has water-saving showers.
The hotel has water-saving taps.
Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel monitors its water consumption.
The hotel has set targets to reduce its water consumption.
The toilets have water-saving flushing mechanisms.
The hotel has water-saving showers.
The hotel has water-saving taps.
The appliances using water in the hotel are sustainable for the environment.
The appliances using water in the hotel undergo regular maintenance.
The hotel treats its wastewater.
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The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel has put in place sustainable techniques for exterior maintenance.
The hotel is actively involved in protecting and preserving local wildlife.
The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel has put in place sustainable techniques for exterior maintenance.
The hotel is actively involved in protecting and preserving local wildlife.
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Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel sorts and disposes of hazardous waste.
The hotel has put in place waste reduction goals.
The hotel has put in place actions to reduce its waste.
The hotel limits non-food waste
Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel sorts and disposes of hazardous waste.
The hotel has put in place waste reduction goals.
The hotel has put in place actions to reduce its waste.
The hotel limits non-food waste
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Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
See all actionsThe hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel has implemented a solution to replace the plastic welcome bottle, in order to reduce its plastic consumption
When possible, the hotel buys its non-food products locally.
The hotel does at least part of its laundry in-house.
The hotel uses environmentally friendly non-food products
Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel has implemented a solution to replace the plastic welcome bottle, in order to reduce its plastic consumption
When possible, the hotel buys its non-food products locally.
The hotel does at least part of its laundry in-house.
The hotel uses environmentally friendly non-food products
The hotel uses mechanical or eco-friendly cleaning systems (microfibre, steam, etc.)
The hotel does not use disposable tableware.
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Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
Employees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel is able to welcome guests with disabilities.
Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
Employees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel is able to welcome guests with disabilities.
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Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
See all actionsThe hotel has been awarded an environmental label
The hotel has an HR policy.
The hotel has implemented anti-discrimination measures
The hotel actively promotes gender equality.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel has been awarded an environmental label
The hotel has an HR policy.
The hotel has implemented anti-discrimination measures
The hotel actively promotes gender equality.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
The hotel promotes its sustainability initiatives and encourages guest involvement.
The hotel promotes its sustainability initiatives and encourages employee involvement.
The hotel organises training sessions for its employees, supporting them and helping them to develop their skill sets.
Frequently asked questions about the institution Logis Hôtel du Château
What accommodation can I book at the hotel Logis Hôtel du Château?
What is the cost of a stay at the hotel Logis Hôtel du Château?
Can I park a car at the Logis Hôtel du Château hotel?
- Paid Private Car park
- Car Electrical terminal
Are pets allowed at the Logis Hôtel du Château hotel?
What languages are spoken by the staff of the Logis Hôtel du Château hotel?
- English
- French
How can I cancel my booking?
With one click you can cancel from your booking confirmation email.
If not, please contact the establishment.
*Subject to the hotel's non specific booking conditions, only made from logishotels.com and within the cancellation deadlines in force.
Extremeness well located - comfortable
Thank you very much for your review! We are delighted that you found our hotel well located and comfortable. Your satisfaction is our priority, and we hope to welcome you again very soon. Alissa