Cit'Hotel Providence Vittel

Too bad to announce on the Egencia website the presence of an electric kettle... Which apparently only exists on the website, but not in the room.

Old and small room, not great bedding. Small bathroom and no hot water for 2 nights. The TV remote control does not allow you to change the sound. All this in comparison with the price.

Chambre abîmée, salle de bains avec une odeur désagréable ainsi que la fixation de douche qui tient à peine et la tête de douche pleine de calcaire bouchant le débit. Pas de chauffage en arrivant et pas d'eau chaude le matin alors qu'il fait 2°C dehors.

Very nice hotel I was there for the second time in the evening stopover the dining room is so well decorated the warm atmosphere does us good! The entire staff is very attentive whether at the reception or at the restaurant service! Room well heated on my arrival! I will return as soon as possible!

Very nice and clean hotel. We were lucky to have an extra room with kitchen.

Very friendly staff

Well located, perfect for our family and its different ages. But lack of heating in the rooms: a little chilly, the electric heating did not allow a temperate and cozy temperature. And a group in the evening complicated the organization of the hoteliers and therefore reduced menu at the Plan B restaurant. Lack of places at the lounge bar too. But otherwise the team was very friendly and attentive.

Very good breakfast buffet! A house with nostalgic charm!

Simple room but clean and good bed. Breakfast was good.
Dinner in the hotel excellent at a good price.

Great Hotel, super apartement with plenty of space and facilities.

The room is spacious and bright, the bathroom a little small but ok, the breakfast buffet offers a wide choice of sweet and savory. Small downside the parking is a little small for the size of the hotel.

Nice hotel well located..

A great stopover on our return from vacation Very nice pleasant hotel Spacious and comfortable apartment room Hearty breakfast Thank you very much

The apartment was nicely furnished at first glance. However, the bed and the sofa bed were very uncomfortable. The chairs are not very stable as one of them broke during our stay.

Kamer is voldoende voor de prijs. Maar de douchehaak was gebroken, waardoor je met 1hand de douche vast moest houden.
Verder was de badkamer erg klein. Er is een gescheiden toilet. wat fijn is. Vloerbedekking en dat is minder hygiënisch.
Bij aankomst om 20.00 prima kunnen eten.

Great welcome, excellent experience!

I'm a regular at this hotel during the week with attractive prices....I booked it for Saturday night.... Price much more expensive...cleaning absolutely not great,,,dirty mirror, toilet with horrible limescale...what a shame.. I'll go back to hope that it was just an oversight by the staff

Expensive for an old, very poorly equipped, very poorly laid out room. Cleaning needs to be done. Torn wallpaper. Disgusting carpet. No soap in the shower.

Lack of air conditioning in the rooms, especially those facing south

I really enjoyed the overall atmosphere of the hotel, very warm without being overloaded or stuffy. I did not test the wifi. Very nice breakfast buffet. Too bad the bellboy service was not functional. I very rarely go to the hotel and I admit that I would have liked to give myself this little pleasure of using the bellboy service.

We didn’t enjoy that hotel has absolutely zero welcoming for foreign guests. I mean of course I’m in your country, but I would never expect any French person talking our native language when you travel to our country. I mean “thank you”, “good morning” are not so hard words to learn. I learned them in French like in 2 minutes. Would be nice that there was at least one tv channel that is not in French.
In addition, there was zero info that restaurant is closed and wc kept breaking down and wifi was non- existant

Lady at the reception is an amazing person

Nice hotel in the center of Vittel, location is nice, and so is the exterior. There is hardly any parking available (in contradiction to what Booking.com noted, that there would be private parking). I booked partly because of this, my car was full of vacation stuff, and I had to park down the street. I moved the car in the evening and put it right before the hotel when I spot opened up, but the info on Booking.com was not correct regarding this. The room was ok, very hot, and no Airco. There should be a roller shutter, but this did not work. The bathroom and toilet are adequate but very small for an adult, the bathroom was clean, but there are black spots everywhere (I know this is because of age probably, but it just does not look very nice). The WiFi is free, but does not work very consistently unfortunately. Reception and breakfast are great!!!

Dirty room, bad smell, tiny and very very spartan bathroom.

We stayed in this hotel last year and liked it. Since then, the owner has changed. We used the hotel for a stopover on our trip. The rooms and bathrooms are very small. For 2 stars I think this is to be expected, but last year we got two connected (and bigger) rooms for our family which was a lot better. The breakfast was very disappointing. It is supposed to be until 10 (which on a Saturday is already early), when we arrived at 9:45 there was almost nothing left and nothing got refilled. Staff was quite unfriendly and just told us that breakfast is over. When we asked for spoons (because there were none left) we got one for our family of five. While we were eating everything was taken away, we felt very unwelcome. We did not get charged for the children's breakfast, but €13 per person is still too much when there's nothing left to eat.

Dirty room Very poorly received, the reception date should change jobs Made me pay double the Booking rate because she told me that Booking applied the rates they wanted.. No parking otherwise you have to pay €8 to have a space... Catastrophic I do not recommend even for one night!

Rooms presented as made at reception, false! Dirty sheets, dirty towels on the bathroom floor. Laundry carts full of dirty laundry in the hallway. Room door wide open and in disarray. Receptionist having trouble reaching her boss. No instructions. Only solution offered: refund us and go sleep elsewhere, because I can't rent you a room.

Great stop. Hotel receptionist was very helpful and polite.
Rooms small but very clean.
Breakfast was great

Great location, friendly staff but the rooms really need a facelift

Erg mooi dorp Vittel.
Op advies gaan uiteten bij La Rotonde.

We arrived, checked in, went to the room and the room was dirty and undone. I had to report this back to the receptionist. Receptionist told us that he needs to call a cleaning person. Which should take 30-60 min. How can you give an undone room during check in to people? Horrible experience.

Slechte service en onklanttvriendelijk

Perfect - except Reception complain that we parked at the wrong spot. Although nobody told us the right spot, nor are there any signs

Comfortable hotel

we stayed in apartment 311: pleasant decoration - clean apartment - hotel located in a quiet little street close to the thermal park and 5 minutes from the city center - welcoming, helpful and smiling staff -

I regularly come back to the PROVIDENCE hotel in VITTEL. The team is really very friendly and professional. impeccable cleanliness, ideal location. I'm there all year round and the only downside is that we can't get a preferential rate thanks to our loyalty. in winter when activity is less it would be nice to offer promotional prices.

I think the carpet hadn't been vacuumed [nail pieces].

Very warm welcome with charming and competent staff, very good cuisine and a more than fair price Hotel located in a one-way street where you can park in a quiet area

Welcoming hotel with lots of charm, the room with its large bay window is very pleasant, spacious and clean. The waffle sheets are cozy and the bedding is very good. The WC is separated by a door in the bathroom. Which is very practical. We hope to come back!

Very nice establishment, perfect room and very warm welcome. We will return without hesitation

Buitenkant van dit 2 sterrenhotel beetje vergane glorie zoals de meeste hotels in Vittel, maar binnen super gezellig en dmaakvol ingericht. Mooie kamers, kleine badkamer en apart toilet kunnen aanpassing gebruiken maar zijn proper, douche met douchegordijn. Grote tv met Chromecast, ventilator in de kast. goed bed en goede kussens. Kleine parking achteraan tegen betaling met 2 laadplaatsen voor electr auto's. Verhuur van goede e-bikes. Lekker ontbijt, goed restaurant, goede vriendelijke bediening. Alle personeel supervriendelijk

Fijne sfeer, mooie gang,

Pour nous c'est un hotel etape ,nous y reviendrons même de chez nous

The hotel reception staff were excellent, the restaurant was exceptional in both its appearance and the quality of the food is exceptional.

Zeer vriendelijke ontvangst. Personeel erg hulpvaardig. Goede parkeergelegenheid.

Hotel absolutely fine.

Missing an elevator

bij aankomst ontvangen door receptioniste, was een zeer aardig persoon, deze heef ons de sleutel overhandigd voor de kamer.
Bij aankomst in kamer, schrokken we van de mufheid van de kamer, zeer vieze vloerbedekking, een toilet die niet groter was dan een caravan hokje, en dit geldt ook voor de douche.
alles kwam niet overeen met de foto's op booking.com, en dit is zeer misleidend, dit hotel is vergane glorie, dit zie je al bij aankomst aan het bord was buiten staat bij hotel, dit was niet meer te lezen door de algen groei, en dit kun je makkelijk schoonmaken.
Wij hebben na deze teleurstellende aankomst dan ook gelijk rechtsomkeert gemaakt en het hotel verlaten, helaas hebben we de kosten hiervan aan de broek hangen, maar dit is nog altijd beter dan verblijven in zo een oud stofnest.

Bed and sheets were very good. I slept like a baby.

Everything was clean, breakfast was very good as always, unfortunately the remote control for the TV was missing in the kitchen and there was no tea towel. A little washing-up liquid would also have been nice

Courteous and efficient check in and check out. Good bedding, very good weight of towels. Good welcome products. Varied and quality breakfast. Unacceptable quality of cleanliness! Croissant crumbs next to the bed, carpets not vacuumed, trash can already used and not emptied. Dirty toilets

Very good

Truly heartfelt kindness!

We ended up stranded on our way to South France due to car trouble (a flat tire), but thankfully stumbled upon this lovely hotel, with its excellent breakfast and even better quality restaurant. They responded flexibly and empathetically to our situation, and although we ultimately had to cut our vacation short due to illness, we only have very positive memories of this hotel and the town of Vittel! 10 out of 10!

Aankomst bij het hotel via smalle deur en een volgepakte gang zodat je de receptie bijna niet kan vinden

A hotel that certainly deserves a renovation of the rooms. But its old-fashioned charm seduced me: it is soothing. Its location opposite the thermal baths park in a quiet street is an asset. The staff is welcoming, the restaurant excellent (a small menu but freshly cooked dishes with quality products, well done!), a very soft musical atmosphere with a piano background. Another positive point: good bedding, soft and therefore relaxing. A small hotel without flashy artifice, perfect for a relaxing stay.

After 23 minutes of waiting, a person arrived who asked my name without even raising their head for a single second..... no hello.... When I asked if the restaurant could accommodate us, this person replied "yes , for 9:15 p.m. "... Arriving at 9:11 p.m., she told us "sorry we couldn't warn you, but we are no longer taking customers" ...... The next day while discussing with other hotel staff On this subject, we are told "it's not our fault, it's the cook, who is paid 3000 euros, who refused otherwise left the kitchen"... and the person from the day before arrives and claims that she warned me. ... This person is unpleasant and dishonest (not to mention a liar).....

Great breakfast and dinner

Welcoming staff. Pleasant apartment Very good restaurant, excellent meal. Hearty breakfast. We had a good time.

We love this hotel because it is authentic. But, the bathroom and toilet are now really in need of an upgrade.

Clean and neat room, quality bedding and linen. Too bad the cleaning ladies don't know if the rooms are empty. That would avoid being disturbed twice in the morning. The wifi connection is only active in the evening (not in the morning). No hairdryer.

Alright

Bathroom a bit small, only complaint

Hotel very well located, close to the city center. Clean with very nice rooms. The restaurant is to be recommended.

We were treated very courteously and friendly from the start! The breakfast was great and the service was exceptionally attentive. We definitely recommend it.

A very friendly reception. Excellent rooms, spacious and clean. The dinner was also very good.

Excellent restaurant, good and nice service at the table. However, the dissapointing was that the breakfast food was not sufficient. In fact, food fell short well before 10 AM on a Sunday morning: no cheese, ham or eggs left at 9h40, and nobody there to ask for it. When staff finally arrived at 9h58 breakfast was "over", staff was not willing to serve some cheese, eggs or ham. Also unpleasant is that the corridors at 1st 2nd and 3rd floor are completely dark. One has to search for a light switch, hard to find for elderly people. Why not use a sensor, or just some permanent (dim) light at every floor to finf your way...? Apart from these two con's, that can easily be fixed, a nice place to stay.

Small art deco hotel in a great location near the thermal baths park. Quality welcome, we were lucky enough to have a truly magnificent suite within the hotel. The bedding is top notch, the decor refined and the breakfast is really very complete and of high quality. We will come back for sure. Go there with your eyes closed.

A quality evening stopover meal with a beautiful presentation. Pleasant setting and welcoming service. However surprised, reservation made on the site, before my arrival the payment had already been debited. No possibility of recording my passage with my accommodation card or deducting my reduction coupon, the software was not functional....

The building is well designed, the staff very friendly, the reception, the welcome, nothing to complain about. Services are offered, relaxing music, parking and outdoor terrace…. Unfortunately, very disappointed with the room!!!! Bathroom too small and equipped with a 1m2 prefabricated shower cubicle. Very little space for 2 people. Although it is the 1st choice of the standard double room, this one needs to be completely revised. Sorry, but the room is not worth more than €50.

Bien situé, personnel sympathique et disponible. Ambiance cool.
Très bon rapport qualité/prix.
La salle du restaurant est cosy. Les plats proposés sont simples mais de qualité et très bien présentés. Musique d'ambiance +++

Een oud gerenoveerd hotel waar je de grandeur van vroeger nog enigszins voelde. We kregen een appartement tot onze beschikking dat volledig in orde was met een 2 tv’s en een super groot bed. Het ontbijt was volledig met bacon en roerei. De prijs 13 € pp. er was ook een afgesloten parking voor 6€. Voor de prijs hadden we een geweldig verblijf . Het restaurant is op zondag gesloten , spijtig want ik denk dat dat ook de moeite was geweest en op zondag is er in Vittel niets te vinden in de directe omgeving. Alles sluit, het gesloten restaurant is voor ons het enige minpunt.

Very good address to recommend

Very friendly and efficient welcome. Comfortable room, quiet and very clean, Good and quality food. Ideal hotel location. A very pleasant stopover. We have been to this hotel several times over the past 13 years. There have been changes throughout this time. We have never been disappointed, and it has even improved. We will come back

Although it is showing its age, it is very clean. The rooms are functionally furnished. Very good: separate toilet and bathroom, strikingly beautiful, soft, fresh and clean towels, almost as good as new. Remarkably friendly reception. Comfortable breakfast. Baked goods are from the bakery, not reheated like in other hotels. Very good selection.

Can only recommend as staff and accommodation are top including the chef who ptrepare very nice dishes. Wish them all the success they deserve.

Central Vittel. Room is about 12m2 and asking for renovation. Very quiet zone. Bed is fine. Dinner was ok. Breakfast is expensive. 13€. Parking

Top staff Restaurant and good room Atypical sheets Small bathroom for large people Overall good service, we will come back

A very pleasant stay despite the rain! The staff takes great care of its customers and the restaurant is very good.

Hotel is very good value for money Breakfast very good however the coffee and milk had no taste The bathroom could do with a little refreshing The embossed-looking sheets are pretty but personally not very pleasant to sleep in

Pleasant hotel. Very very nice and comfortable apartment. Hearty and varied breakfast. I will come back .

Thank you for this pleasant stay in your hotel I recommend, top bedding, normal breakfast but top value for money! I highly recommend

Charming old French hotel with a great old staircase. Staff super friendly, we arrived late but still got a freshly tapped beer in the pretty bar. The room is small and showing its age, but the beds are very good and it was wonderfully quiet, we could sleep with the window open. Our car was fully packed in the locked car park during the night. The location to the A31 is very good and the price-performance ratio is fantastic. We will be back!!!!

Wij kregen van het hotel een upgrade voor onze kamer . Ipv een kamer kregen we een heel appartement .geweldig

Quiet night spent in a very well equipped studio (there was even a washing machine!). The staff was welcoming and accommodating. A good address a few hectometers from the city center.

I recommend!!!🤩

Very welcoming and very pleasant hotel, very pretty room, very comfortable with very good bedding.

Very nice, quiet hotel that gives you a glimpse of times gone by in the short story. Breakfast was good.

Very warm welcome, cleanliness of the room, quality of the bedding, parking on the street or in the private car park, restaurant on the ground floor of the hotel.

Chambre pas très propre. Beaucoup de poussière surtout dans les armoires.

Very pleasant staff, good value for money,

Het diner was best prijzig, maar de kwaliteit onder de maat

The apartment was magnificent. The lovely staff. Breakfast at the top. Everything was perfect ! THANKS

Très bonne situation géographique. Personnel très accueil. Bon petit-déjeuner.
Système d’eau chauffage plus aux normes et dangereux avec des enfants. Réservation de 2 chambres mais on n’a pas pu nous installer au même étage. Borne de recharge pour véhicule inutilisable.

Filthy gross! Unbelievable. Room was not cleaned before we arrived! 🤮

Beautiful bedroom with nice furniture and storage.

Prima hotel voor onderweg. Drie persoonskamer. Goede bedden en fijne douche. Ontbijt was prima

Good typical French hotel in quiet Vittel. The room was not very large, but served us well for one night. The restaurant serves good meals at a friendly price.

A very good experience, everything was perfect,.. Nothing to complain about, perhaps the lack of cheese at breakfast, certainly due to the hotel closing the evening of our departure for 1 month of vacation. I highly recommend this establishment!!!!

A very nice surprise

Very nice hotel, wide choice of breakfast, welcoming staff

Top price-performance ratio, exactly what you need when traveling through or for a city trip.

We had dinner at the plan b restaurant very well we recommend the veal chop

Pleasantly surprised

Very nice hotel, simple but comfortable. Perfect for my business trip to Mirecourt.

There was no hot water, it smelled of cigarette smoke in the bathroom and we found cannabis on the cupboard of our bedroom.