Logis Hôtel Novalis
3
Map
The must-haves
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![logo RSE]()
Sustainable stay: 7.5/10 -
WIFIFree
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Business Stopover
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Breakfast 12.65 USD/Pers
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Arrival and departure Arrival from 15:00, Departure at 12:00
Your stay at the Logis Hôtel Novalis
An inviting, cocooning atmosphere
Nearby restaurant(s) recommended by your hotelier. Reduce
The hotel facilities and services
The hotel facilities and services
The must-haves
Arrival and departure
Restaurant
Services
Catering
Parking & Transport
Equipments
Multimedia
Accessibility
Accepted means of payment
Sustainable stay
Business and events
Breakfast
Schedules
- A totally free loyalty programme
- The opportunity to earn euros, both in the hotel and in the restaurant, from the first euro spent
- The possibility to spend your euros in all our hotels and restaurants
Earn up to 5.5% of your stay by booking in this establishment!
Practical information
Access and Directions
Opening Hours
Establishment hours
Monday:06:45 - 22:00
Tuesday:06:45 - 22:00
Wednesday:06:45 - 22:00
Thursday:06:45 - 22:00
Friday:06:45 - 22:00
Saturday:06:45 - 22:00
Sunday:06:45 - 22:00
Arrival and departure
Arrival from 15:00, Departure at 12:00
Reception and contact
Hotel contact
See the telephone number 00 33 5 57 35 37 80
See the hotel's email contact@novalishotel33.com
Payment methods
Nearby places of interest
Our stay ideas
MOTORCYCLING
All the equipment to welcome motorcyclists: closed room & dedicated area for cleaning, advice from the hotelier on nearby garages and repair shops.
Reviews
Total / general mark
Recommendation
8.9/10Total / general mark
8.9/10Reception and service
9.2/10Accommodation
8.7/10Value for money
8.7/10Cleanliness
9.1/10Breakfast
8.7/10'All reviews have been written by guests who have stayed at our properties'
We are delighted with the services of this hotel. Impeccable cleanliness, comfortable bedding, warm decoration and breakfast with delicious homemade pastries (the crumble is the best!). The staff is attentive and smiling. The parking outside is secure and the spaces are large. Thank you also for the 2 Nespresso pods in the room. In summary, we feel very good and we will come back.
A very warm welcome. Very well located and cozy hotel.
Excellent welcome. Clean room. I like the water saving instructions. Original decor
Very pleasant hotel due to its decor and its very friendly staff. Spacious room and lacks nothing. Thank you ;)
cheap hotel and super comfort
Room with faded decoration Carpet in poor condition Window too narrow
Perfect
The hotel is very quiet and has very good bedding and the staff is very friendly and welcoming.
Very comfortable room. We slept very well.
friendly and professional welcome at the hotel and at the restaurant. The 'Logis spirit' is very present.
Very friendly welcome. Very large and clean room. Very well soundproofed. Perfect.
Very nice hotel, nicely decorated. Clean room with good bedding. The +: relaxation area, games and reading
Pleasant overnight stay, friendly team and very pleasant and original atmosphere.
Great hotel, great welcome, very nice and spacious room. The only problem: the air conditioning was broken....
Welcome at the top
Airco does not work. Welcome nikel!!
Very pleasant stay within industrial area near airport. Recommend this to anyone stopping off in Bordeaux for a night.
Comfortable room with secure parking for a short stopover. Very warm welcome and excellent breakfast!
Comfort and welcome
The staff is very attentive. It's really very nice!
We are becoming regulars...and we feel good in this hotel. THANKS.
Very comfortable bed. Nice staff 👍
View the hotel's answerDear Sir,
We are very grateful for your testimonial and your excellent rating!
We care about the comfort of our guests, which is why our rooms are equipped with top-quality bedding. It's a pleasure to read that you were able to enjoy a well-deserved break.
Just like our rooms, each member of our team is unique and offers a personalised welcome to make you feel at home.
Located in a peaceful setting in Gradignan, our hotel is also within easy reach of the wonders of Bordeaux and its wine-growing surroundings, and we hope you have been able to take full advantage to discover our beautiful region.
We look forward to welcoming you back.
Sandrine
Operations Manager
Logis Hotel Novalis
05 57 35 37 80
Second stay at this establishment. Very well received. Feeling like home! To make it perfect, consider improving the sound insulation of the doors in case customers lack discretion. Thank you and see you soon!
Dear Madam,
Your feeling of being "at home" corresponds perfectly to the atmosphere that we wish to convey through our human-sized establishment.
In order to achieve your complete satisfaction, we will not fail to address your comments regarding the sound insulation of our doors internally. Indeed, your observations are valuable, and allow us to optimize our services according to the expectations of our guests.
Thank you for your generous contribution. We wholeheartedly hope to have the pleasure of welcoming you a third time!
Sandrine
Operations manager
Logis Hotel Novalis
Very pleasant and tastefully decorated hotel Very comfortable bedding and large real shower! Special mention for Sandrine who is adorable and very commercial. Very good stay!
Great hotel with very nice decor, super practical for families, toys are available. The breakfast was very good
Todo correcto excepto el idioma.Solo hablan en francés y no hay posibilidad de español ni hablado ni escrito.Todas las indicaciones en francés e inglés. No me parece correcto para el servicio que tiene q prestar un hotel
View the hotel's answerDear Madam,
Thank you very much for taking the time to give us feedback on your experience with us.
Our establishment does its utmost to provide you with a clean and comfortable environment, thanks to a close-knit, rigorous and caring team.
However, we are sorry to hear that you had difficulty communicating in English. Please be assured that we are taking note of your comment to improve this point and offer a better service to our international guests.
We look forward to seeing you again for a stopover that fully meets your expectations,
Sandrine
Operations Manager
Logis Hotel Novalis
Very good rating in all respects for the Novalis hotel which we recommend 100% However, due to exceptional closure, we were relocated to Ornon County… Beautiful hotel, but lack of professionalism and involvement of the staff who make drop the bill despite the fact that we were upgraded because to get the promised deals we still had to fight… Very nice Spa area, nice buffet breakfasts but you had to ask for sugar, butter, fruit juice, cutlery … and of all the tables cleared none were cleaned, too bad… In short Novalis yes 100%, Ornon County can and must do better…
Dear Pierre,
Many thanks for your 100% recommendation of our Novalis hotel.
It is a pleasure to have made your stay a success despite a very exceptional situation.
We are sincerely sorry for the relocation which did not allow you to take full advantage of our usual services, even if Ornon County benefits from certain advantages.
We hope to have the opportunity to welcome you again so that you can fully enjoy our establishment with complete peace of mind.
Sandrine
Operations manager
Logis Hotel Novalis
05 57 35 37 80
We arrived at 7.00pm and it was closed!!!!!!!
View the hotel's answerDear Keith,
We are saddened to discover that you have returned here, despite our prevention prior to your arrival.
Our reception service is out of order at weekends, which is why no one was able to welcome you. A text message was sent to you prior to your arrival to inform you of this and to inform you of the procedure to follow in order to recover your key.
An on-call number was also provided, but we have not received any calls to this number.
We are sorry that your stay with us could not take place and we would be delighted if you would give us a second chance.
Sandrine
Operations Manager
Logis Hotel Novalis
Socket that doesn't work, room for 3 people, there were only two cups, the doors slam and wake everyone up... The toilet bowl is full of urine
Dear Madam,
We are surprised to read your comment following your stay, from which you seem to remember nothing positive.
We have taken note of all of your comments and please believe that these inconveniences in no way reflect the real quality of our services. Our housekeeping team generally prepares your rooms with care, as evidenced by their feedback on the different platforms.
Please excuse us for this unfortunate experience, we hope to be able to make up for it during your next visit to Gradignan.
Sandrine - Operations manager
Very good welcome and service.
Very good bedding for adults, medium sofa bed for children, games, microwave available and very good reception. A set of napkins and glasses were missing for our child
No warm water for showering in the bathroom, shower head not usable. More of a water atomizer. Room big enough and clean.
Wonderful, friendly, highly professional employees. The reception exceeded all our expectations. Storage for the bikes was prepared and everyone on duty was informed. Room very large, even with a couch and a small table. Bathroom spacious and absolutely clean. Bed rest undisturbed despite the immediate proximity to the street, so good insulation. The hotel cannot be held responsible for undisciplined, inconsiderate and very loud guests. Breakfast buffet extensive and very good.
Quiet, clean hotel, friendly welcome.
decoration to be reviewed and not at all up to date.
Friendly, clean hotel with comfortable beds
very available staff with a lot of empathy
clean hotel, welcoming and smiling staff, attentive to customers
Disappointing welcome
We were very pleased with the quality of this hotel and would recommend a stay here.
A very good hotel, especially for stopovers when heading towards Spain/Portugal. Check-in unproblematic, kind and responsive staff, clean room, very comfortable beds. Tea&coffee tray. We will certainly return there.
Alright. Just lack of lighting in the dark room.
Great location, friendly welcome
Super hotel, clean, comfortable and with a very welcoming team. Thanks a lot!
Obrigado ..estava tudo muito bom ..
Espero voltar um dia a passar por aí ..
Obrigado
Ass:J.L
Very pleasant staff, spacious room and very good bedding. Breakfast a bit expensive but everything is there. Good address 👍🏻
Very good hotel, slept well in peace.. I would come back…
everything ok
Je recommande sans hésitation!
The rooms are spacious and impeccably clean with a staff at the top of the friendliness.
Hotel quality satisfactory price (despite insufficient soundproofing ..)
Perfect
I felt very at home, everything I needed was there. Unfortunately I forgot something in the room, I wrote to the hotel and am still waiting for an answer. When it comes everything is perfect.
IT is a nightmare trying to get in. I drove by twice because the entrance has no lighting and everything was locked up. I couldn't see the terminal for night time check ins from the entrance so getting a key to get in took me 20 minutes. There is no lighting so there is no warm welcome and you print the car gate access on the key. (Or in one of the 350 emails booking.com sends you to trawl through and find the non spam email) You try reading this in pitch black it doesnt work very well. Plus I couldn't find a sign anywhere that told me where to find the code so another 10 minutes wasted trying to get into the unlit car park.
Having driven in at this point I was tempted to go out and check into one of the hotels near by with a lit car park and people to welcome you.
In the room, the window blinds were hanging off, the pull out bed barely supported my son it was just average and not worth the price. I've never stayed here before I usually stay at one of the neighbouring properties. Next trip I'll be staying at one of the neighbouring properties.
A very nice hotel, with a very nice decoration. Very coocooning The reception is top
Lots of non-functional equipment (broken sink plug, a bedside lamp that does not light up, the TV remote control does not work, dirty breakfast dishes...). But lovely staff.
Very calm and nice. Breakfast in the morning with homemade. You can't find better elsewhere. I recommend
Room and bathroom not clean, breakfast no choice
Hotel exceeding the standard expected for a 3 star
Not warned that "there were no channels 1, 2 and 3 on TV. Match day for the France team.
Act-Eco : Sustainable stay
7.5/10
- Energy management
- Water management
- Biodiversity management
- Waste management
- Responsible purchasing
- Social
- Societal
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Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
See all actionsThe hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
The hotel's electricity supplier is actively committed to sustainable development.
The hotel promotes sustainable modes of transport
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Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
See all actionsThe hotel monitors its water consumption.
The hotel has set targets to reduce its water consumption.
The toilets have water-saving flushing mechanisms.
The hotel has water-saving showers.
The hotel has water-saving taps.
Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel monitors its water consumption.
The hotel has set targets to reduce its water consumption.
The toilets have water-saving flushing mechanisms.
The hotel has water-saving showers.
The hotel has water-saving taps.
The appliances using water in the hotel are sustainable for the environment.
The appliances using water in the hotel undergo regular maintenance.
The hotel treats its wastewater.
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The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel has put in place sustainable techniques for exterior maintenance.
The hotel is actively involved in protecting and preserving local wildlife.
The hotel has conducted a carbon/energy audit for its venue.
The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel has put in place sustainable techniques for exterior maintenance.
The hotel is actively involved in protecting and preserving local wildlife.
The hotel has conducted a carbon/energy audit for its venue.
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Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
See all actionsThe hotel sorts and disposes of hazardous waste.
The hotel recycles food waste.
The hotel monitors its waste production.
The hotel has put in place waste reduction goals.
The hotel limits food waste
Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel sorts and disposes of hazardous waste.
The hotel recycles food waste.
The hotel monitors its waste production.
The hotel has put in place waste reduction goals.
The hotel limits food waste
The hotel limits non-food waste
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Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
See all actionsThe hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers unpackaged/loose food products
The hotel offers local produce.
The hotel offers seasonal produce.
Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers unpackaged/loose food products
The hotel offers local produce.
The hotel offers seasonal produce.
The hotel offers certified organic produce.
The hotel has implemented a solution to replace the plastic welcome bottle, in order to reduce its plastic consumption
When possible, the hotel buys its non-food products locally.
The hotel does at least part of its laundry in-house.
The hotel uses environmentally friendly non-food products
The hotel uses refillable hotel amenities
The hotel uses mechanical or eco-friendly cleaning systems (microfibre, steam, etc.)
The hotel does not use disposable tableware.
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Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
Employees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel is able to welcome guests with disabilities.
Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
Employees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel is able to welcome guests with disabilities.
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Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
See all actionsThe hotel has been awarded an environmental label
The hotel has an HR policy.
The hotel actively promotes gender equality.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
The hotel promotes its sustainability initiatives and encourages guest involvement.
Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteria
The hotel has been awarded an environmental label
The hotel has an HR policy.
The hotel actively promotes gender equality.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
The hotel promotes its sustainability initiatives and encourages guest involvement.
The hotel promotes its sustainability initiatives and encourages employee involvement.
The hotel organises training sessions for its employees, supporting them and helping them to develop their skill sets.
Frequently asked questions about the institution Logis Hôtel Novalis
How do I get to the hotel Logis Hôtel Novalis?
What accommodation can I book at the hotel Logis Hôtel Novalis?
What is the cost of a stay at the hotel Logis Hôtel Novalis?
Can I park a car at the Logis Hôtel Novalis hotel?
- Free Private Car park
Are pets allowed at the Logis Hôtel Novalis hotel?
What languages are spoken by the staff of the Logis Hôtel Novalis hotel?
- English
- Spanish
- French
How can I cancel my booking?
With one click you can cancel from your booking confirmation email.
If not, please contact the establishment.
*Subject to the hotel's non specific booking conditions, only made from logishotels.com and within the cancellation deadlines in force.
This customer has ranked the hotel without leaving any comment.