Cit'Hotel Régina

A very convenient hotel opposite the train station, with a 24-hour reception. The place has character. The staff are really very pleasant.

Very pleasant stay

Cit'Hotel is ideally located with very helpful and professional staff.
It has good clean accomodation which is reasonably priced.

Still very good. But I found the 2 pillowcases a little "gray". I had to take one of the pillowcases offered in addition.

The first room I was given was... gray. The bed cover had a stain on it. Just generally it seemed low grade for a 2-star hotel and for a fairly high price. The very nice gentleman at reception offered me two other rooms and I took Room 19. It was better, maybe less worn. I was given only one large towel and one small one. All the towels were a dirty light brown color, and I saw what looked like stains on them. The hand held shower head drooped and so you couldn't use it to shower. So when I switched to the overhead shower most of the holes were plugged up and so there was basically one strong stream that got through. The toilet ran and ran but finally shut off. The elevator worked well which was good for taking my suitcase up and down. The breakfast was very good. Of course, the location is right across from the train station, so that is good. But I will not be staying here again. I was surprised because usually outside of Paris a 2-star hotel is good, but perhaps that is changing.

Good value for money!

A room for 94 Euros Blanket with stains No hot water I had to shower with cold water! The bedding is very old

good but expensive

Room not ok: hair in the bathroom, torn pillowcase, stained blanket in the closet, stained carpet. I have stayed at this property before, without the above remarks.

Well-located hotel near the tram and bus station to access the city center and Bordeaux Mérignac airport, quiet. Great welcome. Comfort. Hearty and varied breakfast. Recommended. Every time I go to Bordeaux, I book my accommodation. Never disappointed.

Friendly service.

A very welcoming and helpful place. So convenient to the Gare and tram.

Staff always very friendly.

Satisfied as every time I reserve my room before my departure by train to Lorraine. Superb location, pleasant and quiet room, small interior courtyard, staff always attentive.

The Régina simply remains a sure value, which is why we have made it our occasional base in Bordeaux. Very central location, always smiling welcome, impeccable service (they have all the makings of a great one, the ad would say), and quality rooms. There, we discovered a charming room overlooking a small interior courtyard, incredible for a hotel located opposite the station!

Very warm welcome, very pleasant and quiet room and a very diverse breakfast buffet

Good location if travelling by train & next to tram stops. Decor is a bit tired , but room was clean , a/c efficient & breakfast was ok., Steps up to reception not good if you’re a bit infirm. Room could do with a makeover, it’s a bit quirky & not a chain hotel look a like

For a relatively cheap hotel it’s fine

RAS

I really like this Hotel Regina where I stopped for the second time. It is really well located. The welcome from the staff is very pleasant. The breakfast is varied and good. Thanks to all the staff. Kind regards Mrs Crez Patricia from Hautes-Alpes

I recommend this hotel good value for money excellent welcome ideally located opposite St Jean train station

Room no. 4 is probably ideal for a family or sports enthusiasts passing through quickly because it is large. It's quite a sinister atmosphere. Its position on the ground floor cannot be changed but the atmosphere could be a little cozy, playing on the lighting, a minimum of furniture and perhaps even a little decoration, a painting or a warm photo

Satisfied with all of your services as well as the friendliness of the staff.

Alright. Spotless room. Simple but quite satisfying breakfast. There may be some local products missing. In summary, a good hotel in a good location.

I deplore the habit adopted by certain hotels of asking for bank card numbers when making remote reservations. In our time, where we see more and more scams via IT, this request should remain optional.

A beautiful and warm hotel, ideally located in front of the station. Perfect welcome, thank you to all the staff.

ras

Very good value for money . very well received by Manon, charming and good advice, explained to me how to get to the reserved parking lot. Even on the phone and I called 4 times because I had made a mistake in the date on my reservation, the hostesses were very patient and friendly .hotel right in front of the station and tram 1 minute away.j had.I recommend

Hotel very well located for our trips

A safe bet from every point of view.

Shower head without fixing worthy of the name, No shower curtain either. Overall outdated room

Pleasant staff, ideally located hotel and quality bedding. On the other hand, in my room located on the ground floor, the wifi did not work!

Hotel well located opposite the station. Efficient welcome. The only downside is no heating, neither in the bedroom nor in the bathroom.

ras

A renewed pleasure to stay in this hotel whose welcome is especially warm and attentive to our requests.

Will recommend it to anyone. The front desk was friendly and helpful. The hotel was clean and comfortable. Very happy with the overall experience.

A perfect stay...as usual! THANKS !

Very clean, comfortable bed and friendly staff

It was not indicated that the room overlooked the station. Wake up at 4 o'clock with the trams Maybe add a box of tissues, a bottle of water and a coffee tray. Price a little high compared to the quality of the hotel

Hotel perfectly located opposite the train station, absolutely perfect staff, and unfailing kindness, I recommend 100%. Thank you to the whole team for this most pleasant stay.

Very well located and despite the proximity of the station very quiet, very welcoming staff

Really welcoming and helpful staff. Great location Thank you!

Good hotel, clean, with friendly staff, ideally situated adjacent to the railway station and tram terminus.

Well situated for the Station. Late Check-in possible. Very friendly staff. Recommendable

Welcoming staff. Lack of cupboards for storage. Place a handle to get out of the shower because it is too high, risk of slipping. Decent breakfast.

Very warm welcome, very quiet patio room unlike some hotels on the forecourt of the station. Clean and well equipped room.

I strongly recommend the REGINA hotel, well located opposite the SNCF Saint-Jean train station in Bordeaux. The Tram station just opposite makes it easy to get around!

Great location, Friendly staff

A warm welcome. They answered all my questions very kindly, even the most prosaic ones.

Spacious room, with a view of the station, but from 5am the delivery trucks wake you up. Also no hot water in the sink.

Very pleasant and comfortable and spacious room However, despite a renovation that seems recent, it seems that it is necessary to make small repairs, joints in the tiled floor of the yellowed shower, a window closes very badly and my husband has tightened the shower knob shower that leaked anyhow Otherwise very good bedding, warm welcome and quality breakfast

Alright. Kind staff. But the hot water did not arrive. Cold shower at 6:30 in the morning.

ras

I highly recommend the REGINA hotel.

Easy to get to easy access to all transportation lovely clean hotel central for a stay in Bordeaux

Clean and comfortable room, but really tiny bathroom. I was content with it but I bumped into everything.

Very pleasant and attentive staff

Only flaws: I heard my neighbors in the room far too much at night, so there was little soundproofing. I had to use earplugs. Also the shower head was in bad shape and there was no soap in the shower area. The bathtub was badly placed, wedged against the toilet seat, forcing me to step over it to get out in a contortion, at the risk of slipping (I'm old) on the wet floor of this bathtub. There was no solid point of support to help me operate this exit...

We received our room at 6 p.m. with a very good welcome. Once in the room, we were surprised by the view through the window: View of a concrete roof terrace equipped with air conditioning unit and hose and a view of the neighbors' windows, the room not being equipped with decorated curtains we had to draw the blackout curtains to be able to change and therefore turn on the lights in broad daylight. We returned to the bathroom, the finish of the earthenware needs to be redone with the edges of this earthenware made roughly by large white aluminum angles that are poorly cut and with sharp edges that are therefore dangerous. A smell coming from the floor drain invaded the bathroom. we had chosen this room for the whirlpool bath so, in the evening we wanted to take advantage after a long day of visiting Bordeaux and the surprise: The whirlpool bath was not working properly the bubble system was not working and the whirlpool system was making a unpleasant noise forcing us to stop it quickly and at the first filling of the black gray pieces its exit from the nozzles. So we had to empty it and refill it to enjoy it (not for long, because the smell was disturbing). Have, it is realized that when the neighbors used the water, we heard it from our bathroom. Disappointing stay on the sleeping side We saw that when the neighbors were using the water, we heard it from our bathroom. above the radiator in the room there was a trace of yellow and dry liquid that had not been removed disappointing stay

Charming hotel, welcome worthy of the name ... Never disappointed

The hotel was right opposite the train station. The tap water was hard water, which leaves the skin feeling soapy.

Very nice hotel!

Crazy old hotel opposite the station. A bit difficult to reach by car.

Perfect for a stopover (proximity to the station and comfort)

Alright. Small old-fashioned charm but with all modern comforts. Very welcoming staff. Small pleasant inner courtyard.

Very friendly and customer-oriented staff.

Magnificent in every way

A place to recommend.

Pleasant stay thanks to a well-located and comfortable hotel Friendly and attentive staff

Very nice hotel I recommend

Very quiet hotel, located near several performance halls. The breakfast is perfect.

Excellent location for transit to Bordeaux train station.

Very pleasant receptionist and the breakfast budget is varied and very good. As for the room, very spacious, clean and above all very quiet.

Perfect for me in terms of location, service and hospitality. Day and night the employees were at the top Thank you for this stay

Welcoming, good all services, quiet, good breakfast and very convenient arriving by train or shuttle from the airport

Absolutely not soundproofed room ... TV from neighbors, door noise ....

Close to the Bordeaux train station, a few mins walk to a lot of beautiful attractions, and with clean, comfortable rooms this hotel is a wonderful find for people traveling to Bordeaux. Pro tip: rooms in the rear of the hotel are quieter which was perfect for me. Also be aware that no eating is permitted in the rooms. Something I would have preferred to know beforehand since I’m immune- compromised and generally don’t eat in public during the pandemic. They do have a lovely breakfast room and outdoor terrace for eating however. Excellent hotel at a reasonable price.

The staff is really welcoming and friendly. At the end of November, the central heating was not on, we had an extra electric heater available but not plugged in when we arrived, so it was cold. The hot water is very very long in coming. Conclusion we were cold. It's a shame because the establishment is very good.

A very practical hotel, opposite the train station and very pleasant. And a perfect welcome, whether on the phone beforehand or you already feel that the welcome will be pleasant. A hearty and very friendly breakfast with the boss

Toilet leaking throughout the bathroom

A hotel to be recommended from all points of view;

Warm welcome very clean establishment

Very clean close to train station

Everything is good except the location, too noisy because too close to the station