Restaurant l'Abreuvoir

Double room when we had booked a twin. Receptionist gave us a coffee and had to make up the twin room for us herself.
Ignored for 30 minutes at dinner. Gave up as others served before us who had arrived after.
Walked out.

Breakfast. Booked for 8. Receptionist could not get in as hotel had been locked the night before. She rang to get key. Breakfast had been made night before and left out. Fruit going brown. Scrambled eggs and bacon not edible as cold as heater on late

Room had dirty brown stained carpet. Much in need of refurbishment. Damp on walls near window. Room number 9.

I don't like to make this kind of judgment and I'm not used to it. But it's time for things to be taken back in hand.

No heating when entering the room. Very cold room, had to wait a while before having an acceptable temperature. No hot water when showering in the morning. Spider web + spider under the bathroom sink. Floor not very clean.

Great stay!!!! We will gladly return. Welcome, pleasant and spacious room, very good location, very good restaurant. We really recommend this hotel.

The room was not cleaned when I arrived (except the bed). The trash can was not emptied, dead insects in the corner of the ceiling above the bed, the vacuum cleaner was not used, traces of toothpaste on the bathroom sink. The manager told me that he would clean the room during dinner, which was done in a hurry. I sincerely think that this hotel makes fun of its customers... I even took photos of the room to show the manager. Not even a commercial discount. So I cancelled the second night. The only positive point is the evening meal. This hotel is to be avoided absolutely. And yet I am a fan of Logis Hotels where I mainly go on trips all year round. I think this is the exception and it is a shame.

To have hot water in the bathroom, you have to wait at least 5 minutes by opening all the taps. In addition, there are no thermostatic mixers, so the shower alternates between boiling and ice-cold water. Breakfast at 7:05 rather than 7:00 with the set-up not finished: complicated when you have a tight schedule.

a little expensive for the services, especially hotel services

Very good establishment with high quality catering. I recommend.

Regarding the quality-price ratio, it's not there! I stay in a lot of accommodation as part of my work and I find that the price does not correspond to the service (too high). The motel-style rooms are aging, the restaurant offers a rather cold atmosphere with a blueish light that is not warm, the meal of the evening stopover was average. For example, the fish/rice dish was very dry. In any case, nothing comparable to some accommodations which for this price offer a high-quality service.

Top management!!!! We had warned of a late arrival (10pm), the boss kept a meal tray for us, allowed us to have a beer on arrival, even though the day was over. And of course the meal was top notch!!!

Perfect hotel with very good catering.

No welcome on arrival or departure. Breakfast under cellophane with rotten citrus fruits, flowery spread. A notable deterioration compared to previous stays.

Excellent restaurant, nice rooms, good free wifi, car park could be renewed

Disappointing hotel. Breakfast with only frozen products, tables not cleared as and when, a receptionist focused on his phone!

Very generally except at breakfast we have fruit flies at the buffet level near the fruit basket and the bread

Good hotel during our stay in the area. No TV reception in room 9 despite our complaint. Good value for money.

Very good establishment as always.

excellent establishment, high quality catering. I recommend.

Excellent stay!

Very good stay Very good and very clean hotel Well located Warm welcome Very nice and clean room

Correct and easy to access establishment with welcoming parking.

Décoration des chambres très ancienne. Propreté de la baignoire à revoir. Visiblement je ne suis pas le seul à remonter l’information.

Everything would be perfect if only after being covered in shower gel, if only I had been able to rinse myself with HOT water!!!!! if only when getting out of this damn bathtub, too high and with a right-angled rim, if only I had not given myself a hematoma on my knee ... if only these bathtubs gave way to showers, more practical, easier to clean and so much less dangerous. So my dear and tender 81-year-old husband did not shower! That's how you ruin a reputation.

Malheureusement trop bruyant a cause de la route a côté

I appreciate it’s a 3 star quality hotel , it’s so convenient just off the motorway but this years stay was met with un helpful young male staff , no smiles , room we booked ( twin ground floor ) changed to double upstairs .. dark rooms , tiny window, tired rooms , damp smell consealed by artificial shake n vac smell
Everything you need is there and bed was confortable.
The whole place needs a refurb and the exterior a good tidy up ..
the restaurant is usually fantastic unfortunately it was shut as a Sunday eve . Check out a bit better
Breakfast very good

Needs a refresh Very friendly welcome

do not arrive on a Sunday evening! No one to welcome you and zero catering not even something to cool off in the swimming pool restaurant with a menu reduced by half and service in the kitchen visible lack of staff 2h30 for a dinner with ten customers on a Tuesday evening I had time to read all of Ouest France!

Room, hair in the bedroom, the breakfast room also

The room and the hotel were dilapidated and did not meet safety standards, no smoke detector. No air conditioning. The pool was not maintained. 4 deckchairs around the pool not equipped with their cushions, the garden furniture broken. The registration of my room was wrong. The last evening and night, the terrace and the pool privatized by the hotel for a private party without being notified. We were not able to enjoy the pool when we returned from our walk at 6 p.m. and we were not able to dine because there was no room in the restaurant, which we were told in a way that was not self-conscious about the situation.

Unstructured organization in the dining room for dinner and especially for breakfast. Understaffed in the morning and the buffet is not completed which means that at 9:30 am there is nothing left and the coffee machine is empty... €15 for breakfast, the service must be up to this price.

Our stay was ok, room smaller than the one we were expecting (quadruple room not the triple). Dinner was good but service was very slow considering we had 2 very young children.

Despite the proximity of the highway, no noise pollution from outside. Avoid rooms 9 and 10 if those above are occupied because the parquet floor does not filter noise.

Non conformité de la chambre réservée par rapport à celle attribuée : chambre réservée à l'annexe, avec baies vitrées et au terrasse privativ au RDC sur Jardin. Chambre finalement attribuée, sans explication à l'arrivée malgré ma remarque : minuscule, avec fenêtre donnant pile sur l'accès piéton du couloir de l'étage, avec vis à vis depuis le lit sur le passage extérieur, avec bourdonnement du moteur de la climatisation 24h/24, installée sur la façade du bâtiment vraisemblablement sans amortissement sonore, avec coffre fort non fonctionnel car piles mortes et non remplacées, avec rideau sale et ne couvrant pas toute la fenêtre. Les employés saisonniers au check-in, bien qu'étant de bonne volonté, n'étaient tout simplement pas au courant du changement arbitraire de type de chambre et ont dû appeler par téléphone le propriétaire. Pretexte invoqué sur le changement : pas d'eau chaude dans l'annexe. Pourquoi n'ai-je pas été prévenu par téléphone, email ou SMS un jour ou le jour même de mon arrivée, afin de ne pas être mis au pied du mur et être forcé d'accepter le changement à l'arrivée ? Pourquoi n'ai je même pas été prévenu par l'employé de la réception qui ignorait ma réservation initiale? La nouvelle chambre était présentée comme un surclassement en chambre confort, ce qui m'a paru plutôt un déclassement forcé compte tenu du confort spartiate, des contraintes et des défauts de la pièce allouée d'office, et l'inadéquation avec la réservation initiale. En demandant par dépit une autre chambre dans cet étage, alors que le séjour venait d'être réglé en totalité, c'est impossible car l'hôtel serait complet me répond-on. Ce qui était faux : il y avait environ 4 à 5 clients pour 30 chambres dans l'établissement. On me dit que la chambre de l'annexe pourrait être disponible après les travaux pour la 2e nuit de mon séjour ; A aucun moment je n'ai eu de nouvelles le lendemain pour me proposer de changer de chambre et se conformer à ma réservation. Aucun message, aucun appel, aucune compensation de la part du gérant. Que dire de la piscine où un panneau affiche clairement les horaires de fermeture à 21h? A 17h30, on me dit que la piscine ferme à 18h00! la cause : nous sommes dimanche et le personnel s'en va donc la piscine ferme. Pourquoi le site internet de l'hôtel, la confirmation de réservation par email, le panneau sur site ne le signale pas clairement ? Les clients sont tout bonnement piégés et mis devant le fait accompli en allant à la piscine en fin d'après midi le dimanche. Et bien sûr, le tarif de la nuitée est le même le dimanche, pour une prestation donc moindre. Que dire du paiement par chèques Vacances : les employés saisonniers n'ont pas été formés à l'encaissement et doivent appeler le propriétaire pour procéder à la transaction, alors même qu'une note précisait le type de paiement dans ma réservation en ligne sur le site direct de l'hôtel. Au check-Out, formalités expédiées sans autre forme de remerciement, de questionnement sur le séjour. Là encore service et formation inexistants. Où sont les 3 étoiles de cet hôtel par ailleurs tenu de respecter la charte Logis? J'y ai trouvé seulement un manque total de professionnalisme, une absence cruciale de gestion et une mauvaise foi flagrante.

Very good establishment

Excellent establishment, very good reception, very good catering, high quality room. I recommend.

Alles is een beetje vergaande glorie.
Eten was ook niet echt bijzonder, prijs vrij hoog

Discreet, kind and attentive staff. Easy parking, nice pool and garden, enjoyed the AC, comfortable beds and spacious room.

We had booked a gourmet weekend with half board (2 nights, 2 breakfasts and 2 dinners all for two people). During the first dinner, the service was very long (a priori the chef was alone in the kitchen) but it still took more than half an hour to get a carafe of water. Regardless of the wait the quality of the meal was very good. When we arrived in the restaurant on the second evening, we were informed that the restaurant was closed on Sunday evening. We were therefore forced to find another restaurant in the area. At no time during our stay were we informed of this particularity, even though our reservation included all of these services. The breakfasts were OK apart from the breakdown of the coffee machine. Finally, when we left, the amount of the second evening's meals was deducted from the bill, but no word of apology. We regularly stay in accommodations in France, and this is the first time that we are faced with such a situation.

Good welcome. Smiling staff. Clean room. But very excessive in terms of prices for catering and particularly breakfast.

Good hotel in a great location if travelling. Just off the autoroute, easily accessed.

Superb

As always, perfect hotel and catering. I recommend.

Collecting box for animals in one corner of the room. Nobody speaks to before breakfast time.

The receptionist did not appear to be aware of our booking when we arrived, and consequently we ended up in a disabled equipped room.
which was adequeate for our stay of one night

I was looking for hotel accommodation for evening stops in the Nantes area, I am delighted. Next time I'll take the jersey

As always, very good.

Hotel perfectly suited to our needs.

Friendly welcome great room with excellent facilities great food

Nothing to complain about regarding the accommodation, however very disappointing breakfast

I arrived in the evening and left early. Impeccable meal tray. Room very good. I recommend and I will come back to try the restaurant.

Not a very smiling welcome from the manager who took care of our check in and check out. During breakfast, the tables were not cleared of previous customers so no room, forced to ask for cutlery etc… plus the buffet was not replenished so there was a shortage of quite a few products, it's a shame not to have the same service as the first customers when you pay the same price. Otherwise nice room and top mattress

Good welcome, comfortable room, spacious bathroom. Very good soundproofing compared to the very close road. Negative points: floor at the exit of the shower very slippery with a high step, door (giving access to the other rooms) not soundproofed and breakfast certainly excellent but expensive...

Very good stay but no hot water when returning at 1:30 in the morning and breakfast fair for the price otherwise the room bedding great welcome

Dated room, no hot water, extremely limited breakfast. Good bedding all the same and quiet.

Very pleasant welcome

Very well thank you.

Very good hotel, reception and service. I will come back

In the 2 bedrooms a TV that does not work. Good welcome at first glance by the person who was also at the restaurant. At the bar it's hard to say hello and the person there doesn't offer you anything and doesn't serve you... You have to wait for the person in charge of the restaurant service who was very good, very professional. Good meal. On the other hand, wait outside in the morning in unpleasant weather for the opening...and yes it says 7am...but we had to wait. Breakfast not ready at 7 a.m. you have to wait 10 minutes for fruit...And I'm not talking about the almost 10 minutes for the bill....when you're in a hurry...and to realize that the amount on the prize pool is not the right one....in short once not twice

One perfect word

For the price the room is not great. The carpet is stained, the sink is plastic, for €163 there is no bathtub. Fortunately the receptionist took our breakfast to the room for compensation. Little extra: the staff is friendly.

Second visit to l'Abreuvoir and still satisfied with the welcome, the service, the comfort of the hotel, the catering.

We have been coming to this hotel for over 10 years and are always pleasantly welcomed and accommodated... We will come back next year if possible!

Very satisfied

Smell of humidity in the room / humidity absorber tray under the window! A smell so overwhelming that I felt ill during the night with lung pain and had to open the window in the middle of October! I've been sleeping in a hotel every week for 13 years, I've never seen this! To flee

Good hotel with nice outside space. Staff very friendly and helpful. Close to the main road but you didn’t notice it in the rooms. We knew the restaurant is closed on Sundays but were very surprised when arriving on Friday afternoon to find it was shut all weekend. The reminder email sent on Thursday could have told us this. There are no other restaurants in walking distance so we had to drive out both nights.

Very nice establishment, I highly recommend

Very nice home. The hostess took the time to photocopy for us a map of Nantes and the program of activities for the weekend. Availability... quality very appreciated these days!

Very warm welcome, spacious and clean room, very quiet and relaxing

Room Badly needs updating...but they know this

Charming rural hotel, nice helpful staff and a good Breakfast. Unfortunately, there is.no lift and the outside stairs can be a challenge with luggage.

Alright.

We only stayed one night, but we enjoyed this stop: very welcoming staff, excellent restaurant, decent room, we will come back.

Very nice country inn with excellent gastronomy. Service staff very friendly and patient (don't speak French). People can communicate with English. We enjoyed the stay very much.

Very comfortable and convenient hotel for staying. Our family chose this hotel because it was on our way to the coast, and it has pet friendly policy while we have a small dog. Our room had an excellent shower in a spacious bathroom, and the glass wash basin was very beautiful. The room was clean and beds were comfortable. The hotel is close to the main road, but it was quiet in our room because of the thick walls of the old building. The swimming pool and seating area are at the back of the hotel, very peaceful and green area. The hotel restaurant was not opened during our stay, however the staff were very helpful in making a reservation for our dinner at a good restaurant nearby. We had a very enjoyable stay, thank you.

Lovely warm welcome and enjoyable overnight stay. Great pool and terrace area really enjoyed our meal out there in the evening. Unfortunately had to be on the road early so didn’t get a chance to Sample the breakfast but looked very good. Excellent staff on the reception who were very helpful.

Very good welcome, great swimming pool but a little too messy (pipes lying around, vacuum cleaner in the middle of the terrace) and only 4 deckchairs for the whole hotel. The hotel is in great need of renovation and protection from road noise And to top it off we had the room next to the air conditioning unit so very very noisy.

A very spacious and functional room for our family of 5. We were thrilled! We were able to enjoy the outdoor swimming pool (very clean), a pleasant moment and perfect for relaxing. Only thing, the breakfast room a bit small.

We thought this to be a nice hotel with lovely staff the only down side being the traffic noise from the adjacent dual carriageway but this did not
spoil our stay unduly and would happily return.

Lovely. Made welcome from the first moment until departure. Everything first quality

Excellent stay, thank you for your welcome and to all the team

For a 3-star hotel, this establishment needs to be refreshed outside and especially at the entrance to the rooms which is upstairs by an outside staircase, a cleaning would be welcome, the room is clean, spacious, but carpeted with a facelift to give on the other hand very good bedding, renovated bathroom, but shower with a high step not easy to access, restoration by master restorer good, but really not plentiful, high prices, very good staff.

It was a lovely stop over on our way further south. It’s a very comfortable hotel and the staff were very helpful and friendly. Will certainly stop again.

Very spacious room, comfortable bed and very friendly staff. Nice outside too!

Very well received by the manager Very dynamic Quiet place. Pleasant. We will come back on occasion The restaurant is closed on Sunday evening, too bad for us

Very nice establishment, delighted to have been able to stay there for 2 nights and an excellent meal in the restaurant. Address to keep. The staff is very nice. I recommend.

Very friendly and professional staff

The kind lady on Reception was extremely helpful when we realised we would arrive much later than planned, thanks to bad weather in the Channel, which delayed our crossing, and then flooded roads in Normandy which meant detours that took more time. The following morning, after a good night's sleep, everyone was both smiling and at the same time very professional - displaying genuine hospitality. Breakfast set us up for the next leg of our journey. This proved to be an ideal stopover between Cherbourg and the Dordogne. Thank you to everyone at the hotel.

Very good stay: * The staff is very pleasant and considerate. * The "Terroir" meal was excellent: top cooking, marked tastes, and various successful taste associations. Special mention for the "Tartare de dorade" and the "Blanc & Rouge" dessert. * The breakfast is very correct and complete. * The room is very comfortable, and well equipped. And above all quiet.

The restaurant is excellent, well above the level of hotel services. The rooms need serious renovation work: rickety tiles and traces of mold in the bathtub, damaged washbasin cabinet, random hot water management. In the bedroom area, carpet from another era (long gone), traces of cigarette burns, scratched and scratched furniture... In short, a level of room very far from the advertised three stars, barely a 2 star.

We arrived at 4 pm and our rooms were not ready which was disappointing as I was traveling with my elderly parents who needed to rest. Additionally, the restaurant was closed which was also a disappointment as we knew the food was meant to be good. The bannisters on some of the stairs were unsafe and generally the outdoors needed upkeep. The room was comfortable and clean and we slept well.

Good surprise even if all is not perfect.

A good hotel for a night stop. Quiet bedroom with bathroom and kettle, both appreciated.

Difficult to sleep because it was hot but being on the ground floor not possible to open the window door during the night plus a lot of noise due to traffic and no air conditioning. A priori my work colleagues who were upstairs had air conditioning. The rooms on the ground floor are dilapidated, too bad. But very pleasant staff and available.

Pleasant welcome, room without particular charm but clean. Bathroom with dated decor and broken tiles next to the taps. Functional set. Disappointment for breakfast, we are served in a small breakdown room (obviously wedding lunchtime in the dining room), our order from the day before only partially corresponds, absence of muesli ham. None of the staff came to see if we were satisfied. A priori he was busy for the wedding reception...We would have appreciated a little more attention.

A good visit.

Hello The hotel is well located. The rooms are quiet. On the other hand the rooms would need. More modernity.

Rooms too old bathtub receiver off the wall! Sink tap stuck on boiling The staff is very professional and attentive to the customer Breakfast good